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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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After doing battle with 14 creditors since August last year, we are exhausted with it all and really cannot see a way out so have been seriously considering bankruptcy. My OH turns 60 this year and is on Income Support/Incapacity Benefit, my eldest son lives at home and is on JSA, my young son is in receipt of DLA and I receive carer's allowances for them both.

 

OH has the following accounts, 1st figure is the spent Credit Limit, 2nd figure is current balances:

 

MBNA Acc.2 5,000 6,120 No CCA & DN issued

MBNA Acc.3 6,000 7,254 No CCA & sold to 1st Credit

B/Card Acc.2 5,700 6,000 No CCA

B/Card Acc.3 1,800 1,605 Repay 20 p.m. no int & charges

CapOne Acc.2 200 372 No CCA

N/Wide Gold 5,920 5,890 Repay 20 p.m. but now adding charges

Natwest Card 4,850 4,788 Repay 25.78 p.m. no int & charges

Total 29,470

 

Myself:

 

MBNA Acc.1 8,600 10,017 No CCA, sold to Apex

B/Card Acc.1 3,500 3,284 Repay plan 39 p.m. no int & charges

CapOne Acc.1 800 1,062 Sold to Freds, but with ICO as well

GEMoney(CAR) 8,790 7,099 Sold to Link

M&S More 3,000 2,823 Repay plan 20 p.m. no int & charges

Argos 800 800 39% interest!

Catalogues 800 800 39% interest!

Total 26,590

 

Also have joint flexaccount with Nationwide and 1,800 agreed overdraft.

 

We are permanently 2 weeks in arrears with our rent (private landlord tenancy in 6th year now) and have Atlantic Gas & Elec threatening for 600 arrears, mainly due to their 29% increase backdated.

 

I have managed to agree and arrange repayment plans with interest & charges frozen with the ones indicated but the others are just not interested. I have CCA's them all, SAR'd MBNA, but they're all just hounding me for their own charges and extortionate interest rates.

 

I'll stop there and look forward to CAGGER colleagues responding 8-)

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have you though ringing national debtline !

 

if you go BR then i woudln't bother with CCA , SAR etc... as everything will be wiped off however be careful with your rent arrears .

 

DMP then if go BR stop paying them and save that money towards your BR fees , but be warned your creditor will be hassling you.

 

if you go BR max out our overdradft and credit card ( even use your credit card or overdraft to pay for the BR fees, my partner did just that !), as you will need money for living expenses while you are setting up your new bank account either with the co op or barclays.

good luck but most important of all take some financial advise befoer hand!

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Thanks phat!

 

I range National Debt Line back in July 2008 and they decided then that we had more outgoings than income!

 

However, with juggling figures around, and to avoid BR,

I took their advise and wrote to all our creditors with an I & E and offered to repay them all £20 p.m.

Some accepted, the majority ignored.

 

I have since then, CCA'd them all and bounced ALL the letters back and forth but they really haven't been interested.

Have a call recorder and must have had over 300 calls from DCA's too!

I understood that being on benefits, we would be exempt from the fees:confused:

 

Also didn't know if it was preferable if only one of us went BR:-?

 

Even on a DMP with £1 each, it's going to be a lifetime:confused:

Have applied for a Coop Cashminder account - pending:(

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Definitely get as much advice as you can from Nation Debt Line and perhaps Citizens Advice before going that route as permanently puts a big cross over your financial records, even more than a CCJ afaik.

 

Good luck my friend and keep us posted about what you are told.

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I wonder if MBNA are the new Enron :roll:

 

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I understood that being on benefits, we would be exempt from the fees:confused:

 

Nope, you have to pay that yourself.

 

I'm not a professional AA99 but, if I was in your shoes, and in rented accomodation, I would be going down the bankruptcy route. The only thing that stopped me is that I am a home owner and there is equity in the property, albeit rapidly reducing!! :grin:

 

It is so commonplace today that there is very little stigma attached. It is also the quickest way to resolve your problems, other than winning the lottery of course!! Make sure you get your bank accounts set up first though.

 

Is it really such a bad thing that you can't get credit?? Afterall, that's what got you into this mess in the first place. Also, looking at the positives, you'll probably be at low risk of identity theft as no beggar will be able to get a penny in your name!! 8)

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If you feel I've helped then by all means click my star to the left...a simple "thank you" costs nothing! ;)

 

Restons MBNA -v- WelshMam

 

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I have a number of friends who have gone BR and it is ridiculous how short the period is that you are undischarged.

One of them kept his car as he bought it with a bank loan and it is a tool of the trade. As long as he earns very little for 3 months he will be discharged shortly after.

 

The gubbymint is embarrassed about the numbers and are desperate to massage the figures down.

 

GKTP

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I am a bit furious by this assumption !

i am disabled and my Or will not let me have an ealy discharge because i earn very little or more exactly

( trust me i cant get any benefit because my other half work full time but i cant get too work as i am unfit for it ).

 

The earliest i have known to be discharge is 6 month after the BR order was made.

 

this is a very false assumption !

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I think 1 year is now commonplace??

 

It remains on your credit file for 6 years I believe so does have a lasting effect on your credit file.

 

I don't think GTP was meaning to be offensive...just highlighting the rising numbers...which me thinks is going to increase substantially in the current economic climate.

If you feel I've helped then by all means click my star to the left...a simple "thank you" costs nothing! ;)

 

Restons MBNA -v- WelshMam

 

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Absolutely Welshmam, no offence Phat, but we are really broke people with no jobs and no houses. It's almost laughable every day to hear about people losing their jobs and houses. We should be so lucky :mad:

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I have a number of friends who have gone BR and it is ridiculous how short the period is that you are undischarged.

One of them kept his car as he bought it with a bank loan and it is a tool of the trade. As long as he earns very little for 3 months he will be discharged shortly after.

 

The gubbymint is embarrassed about the numbers and are desperate to massage the figures down.

 

GKTP

 

A businessman friend who's business is booming, don't ask me how/why, popped in tonight and he said go bankrupt, everyone's doing it :eek:

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You would each need to pay the OR's deposit of £360. There is no getting out of that one.

 

If you are on certain benefits, or have a gross annual income below a certain level then you may be exempt from paying the additional £150 court fee that is payable on top of the above.

 

The exempting benefits are:

 

• Income Support

• Income based Jobseeker’s Allowance

• State Pension Guarantee Credit

• Working Tax Credit but not in receipt of Child Tax Credit

• Income-related Employment and Support Allowance

 

It is explained here if you can manage to wade through it all: http://www.hmcourts-service.gov.uk/courtfinder/forms/ex160a_e.pdf

 

Thinks carefully, but if you do go down this route then you are far from alone. ;-)

[SIZE=2][COLOR=SeaGreen][FONT=Verdana][URL="http://www.nationaldebtline.co.uk/"][/URL][/FONT][/COLOR][/SIZE]

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I think 1 year is now commonplace??

 

You are now discharged automatically after one year.

 

If your case is fairly straightforward and the admin can be done quickly then you may get Early Discharge.

 

Technical: IEL Reference Guide: DISCHARGE

 

The quickest possible for that under the regs is just over 5 months.

 

Basically, expect to go the year and if you are discharged earlier that is a bonus.

[SIZE=2][COLOR=SeaGreen][FONT=Verdana][URL="http://www.nationaldebtline.co.uk/"][/URL][/FONT][/COLOR][/SIZE]

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Looking at the statistics you've posted AA99, you aren't managing to pay your priority debts such as rent and utilities because of the payments you're making to your creditors.

 

I'm not going to mess around with your DMP other than to say this is wrong! You should always pay your priority debts first. BUT this does strengthen my reasoning that bankruptcy may be your only viable solution.

 

As soon as you decide to go down the bankruptcy route then I personally would not be paying anything more to the creditors. No court papers have been served on either of you and so any proceedings are a long way off.

 

Do you have any credit unions where you live who might be able to loan you the money needed to file for bankruptcy?

 

If not, then I would sit it out for a few months and put the money aside (into a different account) that you have not paid your creditors. Afterall, they can add all the interest and charges that they like, but at the end of the day, they will only be receiving a nominal payment...if anything at all.

 

As I said, I am sure that you will be seeking professional advice on this but I would try and get your rent up to date and also make sure you keep up with you council tax. Arrears on utilities can be written off but the company may then ask for a deposit up front.

 

Found a good little guide to bankruptcy here...incase you haven't seen it...

 

http://www.insolvency.gov.uk/pdfs/guidanceleafletspdf/guidetobankruptcy.pdf

 

Good luck and let us know how you get on!!

If you feel I've helped then by all means click my star to the left...a simple "thank you" costs nothing! ;)

 

Restons MBNA -v- WelshMam

 

MBNA Cards

 

CitiCard

M&S and More

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Hey, thank you all for popping in, and for your advice :) Isn't it crazy that you have to be able to afford to go bankrupt :

 

Just received our new lease this morning and it does mention bankruptcy:

 

We've been here nearly 6 years though and they do know we are on benefits:

 

I guess that may be one of the downsides of going br, you have to tiptoe round like a criminal:

 

The alternative for us is to have shown we have tried to deal with our creditors and pay them all £1 and get taken to court. What would a judge do ?:

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To be honest, I think I have now seen literally hundreds of people in your position go through bankruptcy and I am seriously struggling to think of anyone where it in itself has caused a problem with a landlord/tenancy (bankruptcy clause or not).

 

What a landlord cares about is that you pay your rent after all.

 

There is a good argument that once you are rid of your debts, you will find it easier to make your rent. In some ways a BR is a good bet, since they don't have debts to service.

 

Since you have also been there 6 years in good stead I find it hard to imagine a problem.

 

Once you go BR you can also ask the OR if they would mind not contacting your landlord. S

 

ome will agree to this if you can show them the tenancy agreement and that you are up to date with it.

 

Some just won't agree full stop.

 

It is a nit of a lottery, but does no harm to ask.

 

Hope that helps. :)

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Regards the fees. Here is some advice posted by NorthEast Derbyshire CAB elsewhere:

 

For those who have taken proper advice and decided on bankruptcy as the long term option for dealing with their debts, it is often difficult to raise the necessary fees. It is our experience that any delays in raising the fees for bankruptcy can often prolong the stress and suffering for those with overwhelming debts.

 

For anyone in this position, there are a number of charities and organisations that may help with Bankruptcy costs and fees depending on eligibility. Examples below.

Please note you will usually need the assistance of a recognised Debt and Money Advice Worker in completing applications relating to the above.

 

Also, please be aware that any applications to the above may take a number of weeks and are not guaranteed to be sucessful, however we know of many successful applications so it may be worth a try.

 

Wishing you luck, NEDCAB.

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[SIZE=2][COLOR=SeaGreen][FONT=Verdana][URL="http://www.nationaldebtline.co.uk/"][/URL][/FONT][/COLOR][/SIZE]

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The key phrase is 'depending on elegibility'. Many people aren't so don't raise your hopes to high.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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you can try bu t they will need proof that you have seeking advise form professional and that the only option is BR if you want some sort of help. it is a lot fo form filling etc... .... if you have a credit card , max it out an use it to pay your BR fees many many people dod that usually the OR turn a blind eye to that as the money goes to them .

 

thre fact you are on benefit it is a good sign it may mean you will not get any IPA at all. so your BR will be very straight forward such as mine .

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It is a long shot admittedly, but I know a few people who have had their fees paid.

 

If you have no feasible alternative it might be worth a go.

[SIZE=2][COLOR=SeaGreen][FONT=Verdana][URL="http://www.nationaldebtline.co.uk/"][/URL][/FONT][/COLOR][/SIZE]

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i agree woith fermi one of my friend has his fee paid by his utilities company he told me it took a bit of time but it was relief not to have paid anything. i wish i could have had this luxury lol :D

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Hey, thanks you guys, you're giving me such commonsense answers :)

 

you can try bu t they will need proof that you have seeking advise form professional and that the only option is BR if you want some sort of help. it is a lot fo form filling etc... .... if you have a credit card , max it out an use it already have :( to pay your BR fees many many people dod that usually the OR turn a blind eye to that as the money goes to them .

 

thre fact you are on benefit it is a good sign it may mean you will not get any IPA at all. so your BR will be very straight forward such as mine IS YOURS ON HERE? STARTED? FINISHED? :???:.

 

i agree woith fermi one of my friend has his fee paid by his utilities company Why a Utilities company :???: he told me it took a bit of time but it was relief not to have paid anything. i wish i could have had this luxury lol :D

 

Why shouldn't we be 'eligible':???:

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Why shouldn't we be 'eligible'

 

Not sure of exact details but the utility companies may only help out existing customers, the British Legion may help only servicemen, etc.

 

Still worth asking though.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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Not sure of exact details but the utility companies may only help out existing customers, the British Legion may help only servicemen, etc.

 

Still worth asking though.

 

Yes, thank you. Think we do qualify as my OH is ex-British Army and the Legion assisted us once in the past ;)

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Hi (raising head slowly - looking round quickly to spot incoming flack!)

 

One thing that I forgot to mention was the low level of debt that my mate had which I understand can make a difference.

 

Another friend went BR and left the country owing about 250k.

 

I am thinking that the better way might be to sit back and take care of priority debts and just take the CCJ's as they arrive or let them BR you which they wont.

 

If you are on benefits, as I am, then try to arrange for pre-payment meters with the utilities and they will take the minimum towards the debt that they can. They will not write it off other than through BR. This I am sure of as I was once the warrant officer - hence the posting name.

 

GKTP

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