Trading Standards Help please

[Jaffa1961]

Hi all

 

I want to complain to trading standards, as two coy's, GE MONEY & M & S MORE MONEY, have both refused to comply with my CCA request, they are demanding a signature on the letter which for obvious reasons, I refuse to supply.

 

I have been advised to complain to trading standards as believe they are deliberately using ths to stall providing inormation which I know they don't have.

 

I have been on their website and are a bit of a loss to know if it is local trading standards I complain to?

 

Can anyone advise. Thx.

[version302003]

Hi jaffa, i dont know the answer but if you make a post in the debt collection industry forum there are loads of people that will know

[brindles]

Hi.

have a look at this template.

http://www.consumeractiongroup.co.uk/forum/letter-templates/131333-dca-creditor-demand-specimen.html

 

Think that should be ok.

 

As version302003 said, your best of starting your thread in the debt action group,this is where i found the above template.

 

good luck:)

[Jaffa1961]

Thx all, will do, sorry late reply, had phone cut off!!!!!

[sallysas]

Perhaps I'm being a bit thick but anyone could write to these companies stating they are you. A signature would be a good way for companies to prove they believed they were supplying the information to correct individual. I assume you are unwilling to do this in case they 'copy' it. I bet they wouldn't produce such a document in a court of law though.

[Jaffa1961]

Thx, will try this one, and report back in due course. Can I out the account into default, as they the statutory time for reply has expired.