Capital one want my signature.

[midnighter]

Had a letter from them today after I had sent them an offer of payment, with £20 cheque from joint account)and letter from my doctor confirming I was disabled permanently. They have kept the cheque, cashed it, and the doctor's letter but are refusing to deal with me until I physically sign a letter to them. Any one got any ideas why?

[andie_303]

just being funny buggers - they will say it's to validate your identity however if they were in any doubt about your identity they should NOT have cashed you cheque - send them a signature with a graphic or faint line in the background - good enough as proof for them - and you also know there will be no cut and paste with that one

[Desperate Daniella]

Hi Midnighter,

 

capone like to cut and paste a bit. I wouldn't trust them at all. You can use an electronic signature (if you know how to do that I don't!) or just write your own signature with an obvious difference or scribble through it with a couple of crosses, and make sure you take a photocopy. Then if that odd signature appears anywhere you'll have proof of what they have done.

 

DD

[emmaf01]

Because they are weird?

 

As long as they have cashed the cheque, they have accepted the payment plan, as far as I know- but Cap1 are a bunch who think they can play by their own rules.

 

Have you sent them a CCA request as well? (without your signature on) It might be worth it if they are getting bolshy.