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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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General query on interest charged by the bank:


Spiceskull
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I have looked in the FAQs and elsewhere, and was unable to find a specific answer.

 

Typically my statement will look something like:

 

Charges - £75

Interest - £5.12

 

Whilst the statement doesn't give a breakdown (online or on paper) the charges (usually) refer to 3X£25 charges for going over the limit. It would be quite simple to argue the point over the breakdown here.

 

With no breakdown available, the Interest element is harder. Clearly the bank has a 'right' to charge interest on money I have borrowed (overdraft) but not on the additional 'borrowing' caused by their 'illegal' charges.

 

Looking at the prepared spreadsheet, if I was to enter 'Interest' as a charge, the bank's 'rightful' interest element is also included when making the entries.

 

Would it be your 'unqualified' advice to only request a refund of the charges element of my statement (notwithstanding evidence of specific interest charges)?

 

I'm not greedy, and have no wish for a protracted (and possibly costly) argument to split hairs over what would realistically be about 2% of a claim against the bank.

 

Thanks,

Spice.

 

To see the steps I took to recover unfair bank charges with the help of Consumer Action Group, please read my thread Spiceskull v HSBC.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Do not list the amount taken as interest as "interest"

List it as "interest charges".

 

Otherwise there is a risk that the court wll be confused and with the 8% beleive that you are charging interest on interest - which you are not.

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Fair answer - but my query is still this: is there a way to differentiate or calculate what is right and fair interest (on my borrowing) and what is not right and fair (on money I should not have been debited as having borrowed in the first place)?

 

Without wishing to sound wimpish, I feel the momentum being gathered against the banks will work best if small roadblocks are kept out of the process - hence I wouldn't (personally) claim for the interest charges unless there were concrete factual figures...

 

To see the steps I took to recover unfair bank charges with the help of Consumer Action Group, please read my thread Spiceskull v HSBC.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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It's just slog, I'm afraid. You have to indetify a charge and then work out for yourself how many days you have been overdraw on that charge and then add the bank's interest rate for that figure - then to it for the next and the next. However, it becomes a significant sum and is worth doing. Why let the bank have it. If you don't want it then I can name some orphanages which would find it very useful.

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Is there anything specific in 'The Library' that could help with these calculations? I expect not, as different banks would apply different rates at different times, and it would no doubt be account specific.

 

Alternatively, would you 'suggest' fast-tracking the 'Charges' element first, and once the dust has settled bringing a second case (requesting disclosure of the bank's rates) for the Interest Charges elements?

 

If this is the case, I would happily donate all of the refunds from the second case to a nominated charity.

 

To see the steps I took to recover unfair bank charges with the help of Consumer Action Group, please read my thread Spiceskull v HSBC.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 12 years later...

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks

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