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    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
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    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
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NEW user here wanting help please


gust
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hi

 

i have used this template to send to TWO different DCA's

 

Dear Sir/Madam

 

Account no:

 

You have contacted me/us regarding the account with the above

reference number, which you claim is owed by myself/ourselves.

 

I/we would point out that I/we have no knowledge of any such debt

being owed to (insert company name).

 

I am/we are familiar with the Office of Fair Trading Debt Collection

Guidance which states that it unfair to send demands for payment to an

individual when it is uncertain that they are the debtor in question.

 

I/we would also point out that the OFT say under the Guidance that it

is unfair to pursue third parties for payment when they are not

liable. In not ceasing collection activity whilst investigating a

reasonably queried or disputed debt you are using deceptive/and or

unfair methods.

 

Furthermore ignoring and/or disregarding claims that debts have been

settled or are disputed and continuing to make unjustified demands for

payment amounts to physical/psychological harassment.

 

I/we would ask that no further contact be made concerning the above

account unless you can provide evidence as to my/our liability for the

debt in question.

 

I/we await your written confirmation that this matter is now closed.

Otherwise I will have no option but to make a complaint to the trading

standards department and consider informing the OFT of your actions.

 

I/we look forward to your reply.

 

Yours faithfully

 

 

 

(Your Name) Print do not sign

 

 

 

one firm is CAPQUEST who keep phoning alot too!

 

first letter back seemed to ignore my letter and tell me about pre-litigation and valid checks etc.. (what ever this all means!)

threatening me with bailiffs and a walking possession agreement..

also court action....

 

THEN another letter came - they replied to the above letter ASKING ME TO SEND THEM ID - driving liscence etc AND where i lived at a specific date......

 

 

How should i deal with this now?!?!

 

 

 

the other firm is lowell/red debt (same company??)

 

i sent the above templete letter to red and they replied

 

we write in respect of theabove debt, which, as previously notified in writing we have purchased from vodafone. we would advise that the nil balance shown on the statements relates to when vodafone removed this account from their system in preperation for the sale to us. This does not mean that there has been any payment received against the account or that your liability for payment has been removed.

We are now entitled to receive payment of the balance of £XX.XX from you and enclose a copy of your statement as requested. Neither vodafone nor ourselves are aware of any reason for non-payment.

Please kindly make payment of the outstanding debt or contact us within 7 days of the date of this letter to agree acceptable payment proposals, failing which we reserve the right to instruct our solicitors to issue legal proceedings against you without further notice.

 

the "statement" they provided was only a print out from thier own INTRANET site... NOT FROM VODAFONE.... it just shows some previous payments while the phone was active... it doesnt even have my name one it....

 

Is this proof of liability???

 

!!!!!

 

to further this i get ANOTHER letter from Hamptons legal (same address as lowell/red) saying they are instructed to asses my account for litigation purposes...

 

threaten of court action - bailiffs or payments straight from my employers....

 

 

seems like lowell group / red DCA / hamptons legal credit liscence number 528607

 

 

how should i deal with this one too??

 

 

 

many thanks - hoping for some advise soon :)

If i help feel free to click star on my post. cheers

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Hi Assuming you sent your letters recorded delivery, just place the letters in the ignore pile.

If they have no proof the debt belongs to you, they can do nothing. You have asked them to prove it. your job is done for now.

If they ring you refuse to answer any security questions and tell them "In writing only"

Any threatening letters they send, keep them safe and remember, that's all they are, threats.

Only a court can order bailiffs in, not a DCA.

It's all "mays" and "coulds". you won't see "wills" very often on their threatograms.

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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THEN another letter came - they replied to the above letter ASKING ME TO SEND THEM ID - driving liscence etc AND where i lived at a specific date......

 

 

How should i deal with this now?!?!

 

 

 

 

Just giving you a quick input as i'm logging off in a few mins (you will get more replies)

 

You are under NO obligation whatsoever to send ANYONE ID. They have no more legal right to ask this off of you than i do.

 

You have seen the preferred practice of debt colection ****, in that they appear to get heavy when you do not capitulate at the first hurdle. You must continue to stand firm. They will p*** off and find some easier quarry after a while.

 

As for the phone calls. Tell any caller to contact you in writing only, the politely hang up. If they persist, then i find that speaking complete nonsens to them helps your sanity.:-)

 

Vex

If my advice or input has helped, by all means tip my scales

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thanks

 

should i resend letters via recorded??

 

also i havent responded to hamptons legal....

 

ignore? or send them same letter?!

Edited by gust
typo

If i help feel free to click star on my post. cheers

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dang...

 

i sent them first class - what a dummy...

 

shall i resend the same letters?

 

To be on the safe side I would do so.

Okay it's gonna cost you £1.08 each but they then can't deny ever receiving them which I guarantee they will if you can't prove they received them.

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Ignore Hamptons. they are just the leeds losers pet solicitors (you know, the ones that can't get a proper job) IGNORE

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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dang...

 

i sent them first class - what a dummy...

 

shall i resend the same letters?

 

No.

 

They got them allright. The postal service is deemed to be effected by properly addressing, pre-paying and posting a letter containing your document, and unless the contrary is proved, to have been effected at the time at which the letter would be delivered in the ordinary course of post:

 

1st class = second working day after posting

2nd Class = fourth working day after posting

If my advice or input has helped, by all means tip my scales

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No.

 

They got them allright. The postal service is deemed to be effected by properly addressing, pre-paying and posting a letter containing your document, and unless the contrary is proved, to have been effected at the time at which the letter would be delivered in the ordinary course of post:

 

1st class = second working day after posting

2nd Class = fourth working day after posting

 

Afraid I disagree with you.

If it ever got as far as the courtroom, who would be able to prove what?

that's why i said to resend as gust will have the definite proof where crapquest and lowlifes can't hide behind the "we didn't receive it"

I'm certain that they got the letters but we all know what tactics they use.

I've written to the leeds loses on many occasions by first class post and never got a reply from them. As soon as I sent by recorded, every letter was answered.

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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funny that,we all seem to recieve their unrecorded crap.but they do cover themselves by stating VALID EVEN IF NOT READ BY YOURSELF

 

Yes, it seems like a DCA lives in the twilight zone hwere nothing is what it seems. That line would never stand up anyway.

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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ok

 

i think i will send them recorded again

 

as a failsafe

 

i didnt sign or even put the date on the last ones...

 

is it advisable to date them this time or not?

 

thanks

If i help feel free to click star on my post. cheers

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I agree totally with lickthewallfatboy. They have no dodgy come back if you have proof that they have recieved the letter via recorded/special delivery.

<----------- If I have helped in any way please click on my scales :p

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Experian Credit Expert, check credit rating, credit reports & file alerts - with Experian CreditExpert.co.uk

 

i cant think where i seen the link for this site - ebay maybe?

 

 

is this site safe?

 

can this help me remove problems from my credit rating?

 

its pretty bad lol

If i help feel free to click star on my post. cheers

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I think you'll end up giving your details that are passed to dca's.

 

I can't see how that can remove problems from your credit rating.

Capquest - No cca yet - OC sent what they think is a CCA - account on hold - no contact since

 

Lewis - Lost their tongue after cca request:roll: -

Now in default of my CCA request - still no contact since:D

 

Fredrickson - No cca yet - Now in default of my request - now stopped contact with me:rolleyes: **UPDATE** April - Sent back £1 p/o and gave up!!!!!!!!!!

 

1ST Credit - CCA request sent - now stopped contact with me

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