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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Gizmo111 V Citicards**PAID AFTER BALIFFS VISIT**


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YORKSHIRE - AYUP! ONLINE MAGAZINE - THE FOUR YORKSHIREMEN

KBO

If you can't fight, wear a big hat.

 

Halifax... 2 successful claims....£518

 

CitiCards..... judgement and cheque (26/7/07) .... won £900

 

RBS business..... .....stay lifted reissued N1..... won £2105

 

Midland1 business.1996/1997.. first letter (27/6/07)....£1470

 

First Direct...... first letter (30/6/07).... £839.... stayed

 

plus another 13 banks/business/cc's to come for £10,000 plus.

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Hi Gizmo

Your order from the court is certainly asking for more detailed info from citi than mine, Citi had until 4.00 on Monday to file a breakdown of the default charge and copies of default notices etc, they filed them by fax at 3.50, surprise surprise. I havent received a copy of theirpapers yet but will post it on my own thread when I have received them

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Hi Gizmo

Your order from the court is certainly asking for more detailed info from citi than mine, Citi had until 4.00 on Monday to file a breakdown of the default charge and copies of default notices etc, they filed them by fax at 3.50, surprise surprise. I havent received a copy of theirpapers yet but will post it on my own thread when I have received them

 

I wonder what they actually filed then - have you ahd a previous breakdown from them?

Can you remeber the details of the order?

Consumer Health Forums - where you can discuss any health or relationship matters.

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I havent had any previous breakdown from them. This is what the order says

1. The defendants shall by 4pm on 12 March 2007 file and serve a breakdown of all default charges applied to the Claimants account with copies of any default notices filed by the Defendants or their assignees and a copy of the original application form and credit agreement.

2. The Parites shall by 4pm on 2 April 2007 file and serve witness statements referring to al the relevant correspondence and other documents

3 The matter be listed for hearing on the first open date after 23 April 2007 with a time estimate of 2 hours.

Wont say to much until after I have seen what they have sent. The Court said I could get a copy from them so I may do that shortly. Will let you know whats going on later.

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I havent had any previous breakdown from them. This is what the order says

1. The defendants shall by 4pm on 12 March 2007 file and serve a breakdown of all default charges applied to the Claimants account with copies of any default notices filed by the Defendants or their assignees and a copy of the original application form and credit agreement.

2. The Parites shall by 4pm on 2 April 2007 file and serve witness statements referring to al the relevant correspondence and other documents

3 The matter be listed for hearing on the first open date after 23 April 2007 with a time estimate of 2 hours.

Wont say to much until after I have seen what they have sent. The Court said I could get a copy from them so I may do that shortly. Will let you know whats going on later.

 

As you have had nothing off them you are likely to eceive their standard breakdown without figures.

Consumer Health Forums - where you can discuss any health or relationship matters.

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  • 2 weeks later...

Got home today to a nice cheque from citibank for full amout of claim. I asked for default of judgement two weeks ago giving them until 31 March to pay up and they have! Please note this is citibank not citicards.

 

However letter from Helena Forsgardh Alstrup who has been mentioned in citicards actions. Text as below:

 

We refer to the Order, dated 19 March 2007, the content of which is noted.

 

The bank never received the claim form and we had therefore no opportunity to defend your claim. However, the Bank has made the decision not to appeal, please see attached cheque.

 

As a result of your recent county court claim regarding your bank account and the account activity, we have concluded that our Sterling Current account may not be the correct product for you. Based on your transaction history, it appears that you need a product with a larger credit line and additional features to meet your financial needs.

 

However, provided that you comply with the terms and conditions of the account the bank is willing to allow you to keep the account.

 

Your sincerely

 

Helena Forsgardh Alstrup

 

I am happy got the refund but not happy that they didn't pay the amount straight into the account as I'm sure they could have. As one of the issues I have continually had with the bank is that it takes them so long to clear cheques. They have no branches in Manchester so cheques and cash have to be put through lloyds and used to take up to 10 working days to clear. Slightly better now but still 5 working days!

 

Also bit of a cheek them kindly allowing me to keep the account as they know full well they can't close it due to recent FSA action. If they had have closed then I would have taken them to FSA.:p

 

Anyway looking for a new account now so any recommendations folks.

Keep fighting for your rights and if anyone needs any help with citibank email me. I will keep checking.

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Gizmo your mailbox is full

KBO

If you can't fight, wear a big hat.

 

Halifax... 2 successful claims....£518

 

CitiCards..... judgement and cheque (26/7/07) .... won £900

 

RBS business..... .....stay lifted reissued N1..... won £2105

 

Midland1 business.1996/1997.. first letter (27/6/07)....£1470

 

First Direct...... first letter (30/6/07).... £839.... stayed

 

plus another 13 banks/business/cc's to come for £10,000 plus.

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I received a letter from our Brian at Citi telling me he'd repaid £500 of a £1000 debt which was all charges, to Cabot dca who they sold it to rather than sending it to me. What should I do? ask Citi to pay it all back to me and reclaim it from Cabot themselves or do I have to collect it from Cabot?

 

I have other issues with Cabot but I'd rather go to Citi as they were the perpetrators in the first place.

 

Also they stuck a default on my account which they never removed when they sold it - should I claim compensation and has anyone done this and succeeded?

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This is all going to depend on wether Cabot own the debt or are collecting it for Citi.

I have default removal as part of my claim but, haven't claimed compensation - you would have to prove damages as a result of the default. Is it the only one you ahve?

Consumer Health Forums - where you can discuss any health or relationship matters.

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  • 1 month later...

good luck

hope you get a result

KBO

If you can't fight, wear a big hat.

 

Halifax... 2 successful claims....£518

 

CitiCards..... judgement and cheque (26/7/07) .... won £900

 

RBS business..... .....stay lifted reissued N1..... won £2105

 

Midland1 business.1996/1997.. first letter (27/6/07)....£1470

 

First Direct...... first letter (30/6/07).... £839.... stayed

 

plus another 13 banks/business/cc's to come for £10,000 plus.

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Was present with Gizmo111 earlier, who won her claim against Citi.

 

The judge struck out Citi's defence after they failed to comply with an order to disclose costs relating to their pre-estimate. The young barrister tried to create points of arguement and contention but failed.... he must of said sorry to the judge 3-4 times.

 

The tone of letters addressed to the court was also commented on.

 

All in all a good day!

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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great news!!

im in court tomorrow with citi too!

gizmo sent me some docs last week and some info to use!

Halifax

Settled in Full

Cap One

Settled in Full

Citi Card

Settled in Full

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Was present with Gizmo111 earlier, who won her claim against Citi.

 

The judge struck out Citi's defence after they failed to comply with an order to disclose costs relating to their pre-estimate. The young barrister tried to create points of arguement and contention but failed.... he must of said sorry to the judge 3-4 times.

 

The tone of letters addressed to the court was also commented on.

 

All in all a good day!

 

Eat your heart out Brian Smith - :D :D Winning all over the country are we ?

 

Well done Gizmo you're a star.

 

 

.

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That's brilliant news. Well done Gizmo, Congratulations !!!! :D:D:D

 

.....and good luck tomorrow bongo

Citi Cards

- S.A.R sent 29/01/07

- Statements received 08/03/07

- First Request sent 12/03/07

- LBA Sent 21/3/07

 

Bank of Scotland

- S.A.R. sent 27/02/07

- Request for Payment sent 14/05/2007

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