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    • This is the full details, note they have made an error (1) in that paragraph 5 stated 14 days before hearing not 7. Surely a company of their size would proof read and shouldn't make basic errors like that 1) The Claimant respectfully applies for an extension of time to comply with paragraph 5 of the Order of Deputy District Judge XXX dated XX March 2024 i.e. the evidence upon which the parties intend to rely shall be filed and served not later than 7-days before the hearing. 2) The Claimant seeks a short extension of time allow them to further and properly investigate data provided to them by Royal Mail which is of importance to the proceedings and determination of the Claim. 3) The Claimant and Royal Mail have an information sharing agreement. Under the agreement, Royal Mail has provided data to the Claimant in respect of the matters forming the basis of these proceedings. The Claimant requires more time to consider this data and reconcile it against their own records. The Claimant may need to seek clarification and assurances from Royal Mail before they can be confident the data is correct and relevant to the proceedings i.e. available to be submitted as evidence. 4) The Claimant's witness is currently out of the office on annual leave and this was not relayed to DWF Law until after the event which has caused a further unfortunate delay. 5) The Court has directed parties to file and serve any evidence upon which they intend to rely not later than 14- days before the hearing i.e. by 4pm on 6 June 2024. Regrettably, the Claimant will have insufficient time to finalise their witness evidence and supporting exhibits as directed. We therefore respectfully apply to extend the time for filing/serving evidence so that the evidence upon which the parties intend to rely by filed and served not later than 7-days before the hearing i.e. by 4pm on 13 June 2024. 6) This application is a pre-emptive one for an extension of time made prior to the expiry of the deadline. In considering the application, the Court is required to exercise its broad case management powers and consider the overriding objective. 7) In circumstances where applications are made in time, the Court should be reticent to refuse reasonable applications for extensions of time which neither imperil hearing dates nor disrupt proceedings, pursuant to Hallam Estates v Baker [2014] EWCA Civ 661. 😎 It is respectfully submitted that the application is made pursuant to the provisions of CPR 3.1(2)(a) and in accordance with the overriding objective to ensure the parties are on an equal footing when presenting their cases to the Court. The requested extension of time does not put the hearing at risk and granting the Application will not be disruptive to the proceedings.
    • i was merely pointing out if the OP did put in an N244 it required a bundle. as for what they need to do now.... it might be an idea to post a link to your thread then the OP can read it and understand where your guidance is coming from and the ongoing process he will have to follow... dx
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HSBC want a signed letter


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I wrote to HSBC for my CCA on my credit card and they sent the cheque back and a letter saying they would be happy to do this for free but need me to sign the letter so they can verify its me that is writing.

 

I sent the letter back with my signiture on it have I made a mistake?

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Possibly. There is no requirement for you to give them a signature to receive a copy of the agreement. It has been known for some companies to copy and paste signatures onto an agreement - although I am in no way saying that HSBC will do this.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Right guys next chapter.

 

HSBC have sent a letter back saying that they have compiled everything I asked for but have sent a black CCA saying that Section 78 (1) of the Consumer Credit Act 1974 requires us to privide a copy of the Executed Agreement if any. Regulations 3 (2) of the Consumer Credit (Cancellation Notices and Copies of Documents) Regulation 1983 allows that certain items may be omitted from such copies, including the signature box and signature.

 

Therefore the copy of the executed agreement we must supply a copy, but need not be a photocopy, of the signed Agreement.

 

They have sent me the terms 6 years ago and then the current terms.

 

The CCA is completely blank with not a shread of my details on it.

 

So what do I do now stop paying my monthly payments or carry on?

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They may have complied with the specific requirements of s.78(1), but they can't enforce without the original executed agreement. HSBC know this - the letter they've sent is a standard 'we've been rumbled' template.

 

When this happened to me I stopped paying, and asked them to confirm that they did not have an original agreement. Ultimately they gave up, but not without a stream of silly 'final demand' letters.

 

Their next move is a template saying that they can pursue it because their grandly-titled 'Legal Dept.' says so. Risible nonsense, like everything else they send out.

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ol will do that! Be nice to have some cash in my pocket for Christmas although have budgeted at £20 per person as I am not as stupid with my money anymore and being on a shoe string has brought out my talent for saving money and finding sites like this great one!

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  • 1 month later...

I have now received two letters from HSBC saying that they need only send a blank CCA out and not the original and saying that this is final what letter should I send them next I am not sure as have sent them the last letter twice saying I want a signed copy of the CCA.

 

Help Please

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It depends on the reason why you requested a CCA in the first instance.

 

IF you wanted to know what the terms and conditions apply to your account today, then you'vr probably got all you can expect. Personally, I think HSBC's intrepretation of the regulations is wrong but I do not see the point of pushing the matter to a court.

 

If you wanted to see a copy of the agreement that you signed because HSBC threatened legal action, then I would say the next step is up to HSBC.

 

As has been stated above, if HSBC take legal action, they will have to produce a true copy in court. HSBC know this but I suspect that even when they know they do not have an agreement, they still try it on because many people give in to their bully boy tactics. If they do come up with an enforceable CCA, then that is when you negotiate terms for repayment.

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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Send them a Subject Access Request

 

Hi I agree with Ross-co by sending for a copy of all documents held in your name they have to include a copy of your agreement as this request is made under Data Protection Act regs not CCA regs.

 

I used this with three creditors and it felled them all after the normal blank agreement responce.

 

It also gives you details of any charges to reclaim if the do come up with an enforcable agreement.

dpick

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I had the same issues with 3 major high street banks. I followed this procedure:

 

1) CCA. Got photocopies of booklets and not signed agreements.

2) Sent DPA specifically asking for the signed agreement

3) Sent formal request for a copy of the signed agreement under Civil Procedure Rules 31.16 warning them that I will apply to court for pre-action disclosure of the signed-agreement if they do not send me the signed agreement.

 

Lo and behold two of them sent me copies of the signed agreements and the third phoned to say they will sent it today.

 

The two I got were archived in microfiche, illegible and without any prescribed terms. No wonder why they were quoting the copy regulations! they are unenforceable!

 

Keep going, you will get the copy you need in the end.

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