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signed up for fitness first thinkin it would be all good. i told them the date i would get paid the girl in there said yeah that would b fine we will rearange the direct debt for than. they didnt got bank charge and they done the same thing twice and women told me it would b fine !?! Is this by any chance force information? went down there had a go at the woman than canceled the direct debt in anger. they sent me a bill for 341 pound. Is this any chance breach of contract on there behalf? Giving out force information thats not right is it? can i get round this? thank you.

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Hi Leebrett and welcome to CAG.

 

If you've signed a contract for membership, they will probably chase you for payment, perhaps even using debt collectors.

 

Do you have anything in writing about this like your letter telling them the date on which they should take the DD, or their letter saying the DD has been changed and will now be taken on whatever date.

 

If there's nothing in writing, it's your word against theirs. I don't really think "false information" comes into it, but if someone said the DD would be changed and it wasn't, you have every right to cancel the DD.

 

Do you want to continue to use the gym if you can you sort this out, or would you rather not go there again. :)

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yer they useing debt collectors alrite i deffantly aint paying it and i deffantly not going back there they really anoyed me. Im going 2 write them a letter back i think but theres no way im paying it 344 pound they want me 2 pay no chance :(

The people @ fitness first are really rude no letter saying dd changed but the women did say 2 me the dd would come out on the 15 which was my pay day and not the 1st. argh i hate fitness first i hope theres a way round not paying this hehe

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Hi Leebrett,

 

Make sure you DO write to them explaining:-

 

1) Why you're annoyed about this.

 

2) How much it's cost you in bank charges.

 

3)That you have cancelled your membership because of their administative incompetance.

 

4) OPTIONAL - If they contact you about this again, you will take action against them to recover the bank charges you've incurred.

 

Read this thread - http://www.consumeractiongroup.co.uk/forum/general-debt-issues/138109-ashbourne-management-services-ltd.html

 

OP was advised to turn the tables on his gym and file a claim at court for repayment of membership fees paid. He was nervous but followed the advice and won his money back plus court fees and interest.

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  • 2 weeks later...

Hi LB,

 

Keep up a dialogue with them - don't let them just leave it to the DCA.

 

:)

We could do with some help from you

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EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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