Jump to content


  • Tweets

  • Posts

    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

CIVIL PARKING CHARGE NOTICE , Lidl


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4539 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 79
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Yes. I was on a course and me and several others parked on what we thought was private land without problems. Plus I have picked up a few more along the way. The ppc hit us virtually every day, lucky I found this site and ignored everything.

regards

PS, after I found this site and told the others none of them payed either.

Please remember our troops, fighting and dying in our name. God protect them.

Link to post
Share on other sites

  • 4 months later...

Help!!

I have had a parking fine in 2009 from lidl carpark for being 7 mins over limit. I decided after reading your forum that the best thing would be to ignor them and all was good until last may i got several letters from that Graham lot solicitors. I decided again after reading some great advice here that the best thing would be to ignor them in the hope that they just go away; this worked for another few months and several other letters. but today i have had 2 letters from 'Ethical Dept Recovery Services Ltd', Has anyone heard of these and are they anything to worry about?? The letters are quite threatening they mention warrents of execution by baliffs.. attachment of earnings etc etc Whats your advice guys??

Link to post
Share on other sites

You were doing so well!

 

Imagine being the guy who sent you the first letter, sat at your desk in the office. Now look up and see the guy sat at the desk opposite you... THAT is who just sent you the latest letter.

 

It's just the next stage is their system (some would call it a [problem] but i'm far too diplomatic)

 

Basically, ignore it!

Steve, xxxxx, UK

 

Barclays

DPA letter delivered by hand 04/04/06

Statement request confirmed & DPA payment refunded! 06/04/06

Link to post
Share on other sites

Hi deezzee

I haven't heard anything for a while. You must be nervous about the recent letter, but everyone says ignore them and they will give up. Let me know how you get on, i'll post if I receive anymore letters.

Did anyone see watchdog showing how easy it was to buy parking ticket kits, they only cost £45.

Everyone is 'at it'!

Link to post
Share on other sites

Hi all and thanks for the replies....And i have decided to continue ignoring the threat letters and see what happens next, keep you all posted lol I was hoping someone else had had dealings with this so called Ethical Debt Recovery lot, just in case they were for real!

 

Watch this space !

Link to post
Share on other sites

Don't worry - from personal experience ignore works well and have yet to be taken to court even though I have requested they proceed to this stage with all haste during phone calls from their 'solicitors' and Debt Collectors - suspect I will die from old age before this happens

 

If they really expect a reply it is common courtesy to include an SAE. Likewise with the phone number - they should supply a free number if they expect to be called

 

Just follow the advice and standard stages on the other PPC threads

 

Stage I : PPC letters - Ignore

Stage 2 : Debt Collector letters - ignore

Stage 3 : Solicitors letters - ignore

and if still uncertain what to do try ignore :madgrin:

Link to post
Share on other sites

  • 1 month later...

Update from me on this,

I have now recieved 3 letters, "charge certificate", "final reminder", "notice of collection proceedings"

 

This morning I have recieved a letter from "Legal Recoveries & Collections Ltd" which says the following:-

 

Dear Sir/Madam

Athena ANPR Ltd - Outstanding Account

 

We act for Athena ANPR Ltd.

 

We are instructed to apply to you for the total balance due to our client of £115, being the amount owing by you to them under the following:-

 

(gives details)

 

Unless payment is received by 11.00 am on Wednesday 24th November 2010 Court proceedings may be issued without further reference to you. Should this course of action be taken, you may be required to pay Court costs, interest and fixed solicitors costs which may substantially increase the amount you will be liable to pay.

 

Ive not seen any reference to LRC ltd anywhere and I presume that the appropriate advice is to carry on ignoring these letters.?

Link to post
Share on other sites

  • 4 weeks later...
  • 2 weeks later...

I ignored my first letter (Charge Certificate) from Athena ANPR Ltd wanting £90 reduced to £45 for an overstay of 15 minutes but wifey got to the second one ((Notice of Collection Proceedings) before me & hit the roof. It's hard to convince her, a non-driving, chauffeured back-seat-driver that if you do 20,000 miles per year the odd speed ticket & parking fine will inevitably result. Although she took some comfort from the advice & assurances published on websites & forums like this one, she like me is not really comfortable with the prospect of a virtually endless stream of intimidation through the letter-box & the unwelcome possibility of a pair of heavies turning up at the door one day. Anyway she has "encouraged" me to do a bit more than sit & wait.

 

I first phoned Lidl & told them that, as a faithful & regular customer, I do not take kindly to the intimidating bully-boy tactics of extortion Athena uses. I told them that I can provide some, but not all, of the receipts I have from shopping at Lidl at various times & they have said they'll forward my complaint to their Car Parks Manager. I'm still waiting to hear what they'll decide & I'll keep you posted.

Next I emailed Athena confirming I'm the keeper, asking them to take up the matter with the driver & reminding them that they cannot require me to provide details of the driver. I also told them I've made a complaint to Lidl, am waiting for the outcome & they should send any further communication to Lidl. Will let you know how that pans out.

 

It does strike me though that I should have complained to Lidl right from the outset. If their customers don't complain then they'll remain convinced that putting car parking administration in the hands of smart-assed opportunists & licensed criminals constitutes a good business model. A similar thing happened to me at a Waitrose but, because they planted a ticket on my windscreen, I was able to deal with it straight away, face-to-face in a crowded supermarket, in a load voice in front of an apologetic supermarket manager who cancelled the ticket.

There is no need for Lidle to use these kinds of companies. A Sainsburys near me requires you to buy a £1 ticket from a machine for two hours parking which you get back if you spend £5 or more & you don't get screwed if you get back a bit late because inevitably you have given them a justifiable profit for your 2+ hours parking.

I agree with voting with your feet & have told Lidl that I'll not be shopping with them again unless they deal with this charge & tell Athena to go away.

I hear that there is bill currently going through the Commons about all this & it's due to be heard in a few months time. If it succeeds then I reckon forums like this one & various consumer & motoring organisations should hang on to it's tailcoats to push for further reform of what has become legalised extortion of the motorist purely because they are an easy & soft target.

 

I am old enough to remember yellow lines & parking meters being introduced into the UK to ease congestion in busy high streets & improve road safety. I am not conscious of the British public ever being given justification for the rational for these measures being changed from safety to revenue raising.

 

Pilch

Link to post
Share on other sites

Relax, No heavies are ever going to be turning up at your door over this.

You should not have bothered contacting Athena, ignore all the rubbish they send you, it is not that hard to do.

regards

Please remember our troops, fighting and dying in our name. God protect them.

Link to post
Share on other sites

  • 4 weeks later...

I know it's entertaining, & empowering, playing mind games with the likes of Athena, especially when you learn they are nothing more than a bunch of chancers without a legal leg to stand on. But there are, for every one of you, countless numbers of others that, either because they lack the knowledge, strength, or anger & fortitude, just cough up & this makes all the hassle from consumeractiongroup forum members financial small-beer.

I recently recieved two letters; one from Lidl saying the charge would be cancelled & another from Athena saying it had been cancelled. I had complained to Lidl sending their customer services a couple of ranting emails which basically said that Athenas actions were immoral & would probably, like others in their "industry" be declared illegal in a private members bill coming soon. I also pointed out that their relationship with these companies did not make business sense because if I recieved any further demands from Athena I'd never set foot in another Lidl supermarket.

I prefer this outcome. Jaw-jaw, not war-war, & more chance supermarkets will review their policies & Athena & their pals go bust..

Now if only the Local Authorites were as sensible regarding the highway robbery they blatantly commit with their parking "fines" & "safety" cameras. Come the revolution Brother...........

Link to post
Share on other sites

  • 2 weeks later...

Hi thanks for all the helpful advice on here, I too have received a charge notice from LIDL for overstaying in their car park. Problem is my car is registered in my Mum's name and her being old fashioned thinks she is going to get in trouble. I want to take your advice and just ignore the letters. Anyway the question is this - are they able to get my Mum's telephone number and ring her about it? Thank you

Link to post
Share on other sites

I doubt if they'll obtain her number & call her because it would probably constitute a breach of their own association guidelines & would be viewed as harassment but........ it is technically possible.

Just for your own & her peace of mind, contact Lidl & complain. If you can send them copies of bills or bank statements to demonstrate that you or she are genuine regular customers & your infringement was not excessive they should listen; especially if you threaten to never set foot in another Lidl if they don't cancel it.

That's what I did & they cancelled mine.

You could sit & bluff them out, & all the research I've seen suggests that it works but, if the likes of Lidl get enough complaints they'll have to change the way they run their carparks & you & your mum will get a quicker resolution with any luck.

It's important that you DO NOT give them the name of the driver. Only the Police & Local Authorities have the legal right to demand this info & without it Athena can do nothing but bluff & harass people.

Link to post
Share on other sites

I would be very wary of sending things like bank statements to a private company. Remember you do not have to justify yourself to them or anyone else that runs a private company.

regards

Please remember our troops, fighting and dying in our name. God protect them.

Link to post
Share on other sites

Thanks Pilchard I'll do that.

 

I wouldn't!

 

Just completely ignore them. They have no right to you having to justify yourself, and , as letshelp points, out, you should never send such sensitive and personal data to a 3rd party.

 

Feel free to raise a very vocal complaint in Lidl, making sure plenty of people can hear you, but don't feel you have to "prove your innocence".

Link to post
Share on other sites

HELP! Our company secretary has sent a letter to Lidl telling them I was the driver.I asked them not to pay and ignore this as per this forum.They now sent a letter to say they are sending in a collection agency/bailiffs.

What shall I do now?

Link to post
Share on other sites

Ignore them collection agency means nothing, just more letters to ignore. The threat of bailiffs is nonsense they could only be used after an order from a court! Its all just scare tactics, by knowing the driver they may be encouraged a little more, but will in 99.9% of cases give up after awhile!

 

I would be having a word with your company secretary asking them under what authority did they give your details to a unofficial third party.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...