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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Court papers issued is this a valid CCA ?


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Archie, if you havent had any one pop in, in say a couple of hours.. pm either 42man or rory32 with a link to your thread. :)

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Hi Archie,

 

On what basis are you defending this action as the cca looks, from what i can see, to be in order?

 

This may help

Shelter Scotland - Ordinary cause actions

 

 

Idax

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Thanks for the link,

I am defending it because they are looking to retrieve the car and another 12k on top, according to case law I have paid well more than 50% so they have no recourse even if they've terminated the agreement.

 

Secondly they have failed to produce the full credit agreement even though it has been requested 3 times, so they have broken the law.

 

Also they have refused to acknowledge attempts to negotiate , this is also a breach of the CCA.

 

I am hoping to find some case law (unsuccessful so far) that the ownership of the vehicle has in fact transferred to me due to the amount paid, regardless of the terms of the CA (well the bits we've got). We have requested that they send a copy of everything they intend to use as evidence, I believe they don't have the necessary documentation.

 

I am concerned about their use of my personal data, as the exclusion appears to limit it to BOS and the introducer, but a little unsure how this can include DCA's !

 

Away to check that link out

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To answer some of your questions in your PM

Is there a prescribed form or format we need to respond in ?

Yes.

 

Have you filed out Form O7 yet (Notice of Intention to Defend)?

 

Regarding who has legal title to the goods (if the agreement is okay) the creditor retains legal title to the goods until they are fully paid for. It's just that once you have paid a certain percentage of the hp agreement they need to go to court if they wish to get the goods back.

 

You are going to struggle on the t&c's argument alone IMO as it's not a really strong argument. Is there any PPI that was potentially missold?

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Hi Rory,

 

Thanks for taking the time to respond it's much appreciated.

 

The 07 form went back to court last week. Then I got a letter from the court saying the defence has to be in for 23/10 and it also gave dates for the options hearing.

 

I'm at work just now but will PM you with my draft defence paper as soon as I get in. I'm just unsure what format it should be in and how extensive it needs to be? Given that you still have time to change it before any hearing takes place.

 

Many thanks again.

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The 07 form went back to court last week.

And did you send a copy to the pursuer?

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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  • 2 weeks later...

Hi there

 

All the information you need relating to the termination of the agreement will be on the agreement document. You do have the option to return the car to the finance company after you have paid half of the balance without any penalty. If you decide to do this you could send it back and buy a car for cash - even if it is a runaround - which will get you from A to B.

 

If the CCA is in order I would suggest that you take this option because defending a case like this in court will probably cost you more than returning the car and buying a runaround.

 

I am always in favour of consumers standing up for their rights but you are really playing a very dangerous game which could potentially cost you thousands if you lose as you will have to pay the other side's legal costs too.

 

Have a look at your agreement. I do know however that you can return the car without penalty if you have paid more than half the original balance. I did this with a 4x4 I had that I couldnt afford to run when I lost my job.

 

Good luck

Kind regards

Gemspan

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