need some guidance

[Tigs33]

Put it in writing that you want a cheque. I am sure if you put it in writing they will have to comply, they might however call the loan in, or try to.

[Tigs33]

Are you also claiming the interest on the managed loan on your claim?? If the ONLY reason you have got the loan is because of the charges then it would be only fair that the bank repays you this interest.

[sarey331]

well it did include a flexiloan i had with them, but my accounts were always well kept until the charges and its only because of the charges that i was backed into ac orner and had to open the managed loan.

as for them recalling the loan, i dont hink they can do that, its a seperate agreement and i have never missed a payment so i read that they cannot close that account. plus im a good customer, have lots of meny going in, always in credit, have savings with them too so i doubt they'll want to p*ss me off

[sarey331]

oh i called customer services and told them i am willing to accept but only by cheque, he was going to put a note through but i said i could email if that would be easier, he said yes have you got cust services address, i said yes but i was going to email him direct and he said that would be fine.

i thought they told baracad that we werent 'allowed' to contact them directly.

oh well, maybe im special

[Tigs33]

Perhaps he fancied you lol

 

Good luck and I will keep an eye on this thread

[rdm2006]

Hi Sarey, sorry to temporarily hijack your thread, but I just have a quick question and it seemed silly to start a new thread for it!

I have just about got my initial letter read for the bank but am unsure of a couple of things. Firstly, can a schedule of my claim be banks statements with the charges highlighted?

Secondly, do I send my letter to my branch manager or one of the addresses in Leeds or Sheffield?

 

Thanks......and I promise to hijack again!

 

Becks x

 

Hi becks

 

if you do need more help it would be best to start your own thread (not being difficult) its just that it is easier to keep track of what stage you are at and what has happened - if you know what I mean