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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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When is a default notice ACTUALLY a default notice?


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Hi all,

 

Need a bit of advice regarding a default that natwest are trying to serve against me. The default is completely made up of charges, I do not have an overdraft on my account but by charging me, natwest have taken me overdrawn, by £113 and are now trying to default me for this amount, even though I currently have a claim for about £600 worth of bank charges lodged with them (which has been put on hold). What I don't understand is how they are allowed to do this, ie dispute me for charges which are clearly in dispute.

 

I have received a so called default notice from them, but although the covering letter makes reference to "the accompanying default notice", on the document iteself it doesnt actually say it is a default notice.

 

Also, the covering letter states that I have 28 days to respond or make payment arrangements, whereas the "default notice" states that I will be defaulted today (17/07/08) if I do not respond. Now given the letter was sent on the 30/06/08, those two timescales do not correspond.

 

I know I may be trying to pick holes in what is obvious a serious attempt by the bank to get me to pay up, but I really dont want to pay them back this money as I dont think it is fair. Anyone have any advice or suggestions about what I could do?

 

Cheers in advance. Chinbo99

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i don’t know if this really relate to it, but I recently was in a similar position.

 

I had a NatWest account with not over draft yet I was £300 O/D all due to charges. I wrote to everyone I could possibly find (under the NatWest thingy on here there is loads of email and postal address). I sent the same letter to everyone explaining the situation and suggesting that if they let me off the £300 it would be within their interest as I wouldn’t claim for the full amount of charges I was entitled to (about 500) and it would cost them less in the long run than me taking them to court and them removing the notice later etc etc! It might be worth a try if all else fails

Please sign this petition - Asking for the government to drop the length of time credit ref agencies can hold data on us!!

 

http://petitions.number10.gov.uk/CreditRA/

 

:smile::p:rolleyes:

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