Jump to content


  • Tweets

  • Posts

    • for the sake of history, i've merged your old sadly failed charges reclaim court claim. have they ever sent you a default notice regarding this mortgage? dx  
    • I am financially at  point where I can see the light at the end of the tunnel regarding my debts. I have one remaining and I am interested to see what my options could be. I have be in contact with the Citizen’s Advice Bureau and the National Debt Helpline, but their advice has been a little more generic (but still helpful). This debt is 12 years old and is now owing around £3k. It was a bank loan and has been passed to several creditors over the years. A payment plan has always been in place and is up to date. I get statements every 6 months. There has never been a CCJ. I have been sent the letters advising of change of ownership. Following my own review of my finances, I decided to contact the current creditor to see if they have a copy of the credit agreement. I regarded this as due diligence as the debt has been sold on several times. The creditor updated me several times saying they had requested the document from the original lender. After 12 months of this they wrote to me saying they had not received it but were still waiting and would send it once received. The last letter was over 6 months ago. I then submitted a freedom of information request to the current and original creditor. The original creditor supplied one, but the current one did not include one in the pack they sent me. I went back to them to ask specifically about this as it was what I requested in my request. They replied saying the debt was sold to them as one without the credit agreement and they did not have it. They have requested it above, so I believe that means they cannot obtain it either for the FOI request. I contacted the original creditor and exercised my ‘right to be forgotten’, under the Data Protection Act, which they have complied with. I also got my up to date credit file and this debt is not showing on it with the current creditor or any others. I contacted the creditor and made them an early settlement offer. They do have an early settlement offer in place on their portal, but I was advised to try to get a reduction via negotiation. I have not heard back from them yet, but I understand through a separate upheld compliant it has or will be refused. Due to this complaint and the creditor putting the account on hold I had stopped payments, and advised them of this. To date, they have not contacted me about resuming payments since the complaint is resolved, but it has only been a few weeks. I am annoyed that they were not honest with me about not having the credit agreement, because that is not being transparent and I understood they should tell you if they do not have it.   I have two questions (but am open to anything else anyone would like to add): 1) Based on the above, does anyone think this account enforceable? I do not think it is? 2) Does anyone have any suggestions on how to proceed? I could resume payments and then settle early. If the above had not happened, I may have just done that. Thank you for any help or input anyone can provide. It is appreciated.
    • The main thing is to stop shoplifting because it could be worse next time. If you think you have mental health issues that led you to do this, please go and have a chat with your GP. They won't judge you and should be able to get you help if you need it. HB
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

advice for dealing with a DCA


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5609 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

hi forgottenone i have tried to connect my scanner up today but i cant seem to find any drivers for it to run on windows vista as i bought it when i had XP on my old PC but i can upload all of the letters that i have written as they were written in MS Word if someone can tell me how to upload them then i will but i am going to see if i can get my scanner to work on dads PC so i can put them on cd and then on here.

 

i am also going to put a post on a deaf forum that i use on a regular basis to see if there is anything that can be done about them from a deaf persons point of view or there is any guidelines in place for dealing with deaf/ disabled persons and if there is i will post a link to it so other deaf/ disabled persons can use the information (but i will need to know how to post links please)

 

touchwood OnMyWayOut the last two days all i have had has been the one letter that they sent to me today to which i have sent them an email explaining my situation again that i am on I.S./ I.B. of £45 a week as i am deaf and have a problem with my back and i am not in a situation to either fight or accept this at the moment and could they please stop proceeding's until i am well enough to cope with it (lets see what they say to that) and i have also asked them not to contact my mother by telephone again as she is not willing to speak to them on my behalf after the way in which she was treated by the companies staff (what will they say to that) i also used part of one of the letters but i have typed, printed and mum has sent them recorded delivery so i will wait now and see what happens.

 

this is still being investigated by the financial ombudsman should i send them copies of the letters that i have recieved and sent via the DCA ? so that they have a record of them they know that it has been sent to a DCA but they do not have any of the paperwork (i think).

 

ticktock, ticktock, ticktock, how long will it take.

 

thanks all

J

:)life is what you make of it!

:)

Link to post
Share on other sites

hi, i have been reading a few of the other post's on this forum and they mention something about an application or something before it is passed over to a DCA what is this as i did not recieve anything from abbey before it was sent to the DCA the first thing i knew about the DCA is when the first letter arrived telling me i had to make contact with them ?

 

Thanks

J

:)life is what you make of it!

:)

Link to post
Share on other sites

Guest forgottenone

Erm, yes, the notice of assignment eg the legal document instructing you it is being sold/passed to a third party I mentioned earlier.

Link to post
Share on other sites

Guest forgottenone

To post links, all you need do is copy, then paste them here. Providing it's not a commercial link ie selling services it should be okay.

Link to post
Share on other sites

i never recieved this "notice of assignment" doe's the DCA still have the right to persue this legally ? and if not what can i do. i have looked through all of my paperwork and i do not have anything from abbey to say they are passing to a DCA.

 

thanks for the help forgottenone:D

 

thanks

J

:)life is what you make of it!

:)

Link to post
Share on other sites

  • 4 weeks later...

hi all sorry i have not been on i have not been very well but never mind.

 

i was just wondering what i should do now i sent the DCA a letter requesting the notice of assignment and they sent me a letter back saying that the NOA has stayed with Abbey and they have passed my request over to them but i have still not recieved anything and it has been 10 days what do i do if they have not sent it within the 12 days (i think its 12 days?) do i have to send them anything else ?

 

i hope that everyone is well and hope to speak to you all again soon

 

J:)

:)life is what you make of it!

:)

Link to post
Share on other sites

The NoA should come from Abbey in any case - they are the ones doing the assigning.

The letter from the DCA is correct. If there is any delay it isn't the DCAs fault. This isn't a request under the Consumer Credit Act - it is just a legal request. There is no time scale AFAIK but you can tell the DCA you are putting the matter on hold until the NoA is produced by Abbey. Again, send recorded.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

Link to post
Share on other sites

  • 4 weeks later...

hi all its me again the pain in the butt lol, i am a little concerned as i am still worrying about this DCA i have not recieved anything from them nor abbey and the original letter that i sent them requesting the NOA as it is here

 

Consumer Credit Act template - Consumer Wiki

 

but i still have not heard anything and it has been more than the twelve days stated in the letter. what should i do? should i get mum to ring them and find out whats happening?

 

anyways sorry i haven't been on much and i hope that you are all well, keeping busy and not worrying to much

 

speak to you soon and take care

J

:)life is what you make of it!

:)

Link to post
Share on other sites

  • 3 months later...

:D First of all, please let me just say a great big thank you to everyone that has both helped and advised me regarding this matter, i don't know what i would have done without you all and this site i am truly gratefull.

 

Secondly i would just like to say that abbey have admitted that it was a "clerical error" on they're end and they have offered to repay everything to the value of £250 which means i will be in credit by £91 odd if i am willing to accept this settlement. so i think that it is fair although i would have been happy if they had just apologised and offered to clear the account and close it.

 

Thirdly. the financial ombudsman has said that i can make a complaint regarding 1st credit regarding the way in which they have treated this situation, would this be worth doing as i know quite a few other people have had dealings with them. i would NOT want anything from them other than an apology for all the C@@P they have put me through and a refund of the postal orders that i sent them for the NOA and the other thing ( £11 total). but it it really worth pushing ?

 

again thank you for all the help that you have all provided.

 

with the greatest thanks :D:D

Jay

 

Ps. thanks to the help on this site i have also managed to get 10 years worth of bank charges (nearly £24,000) in the process of being refunded and a charging order removed for my mum. thanks for all of your help and keep up the good work :) thank you from me and mum:D

:)life is what you make of it!

:)

Link to post
Share on other sites

lol mr browne :D

 

 

Ps. i have added a link banner to the consumer forum on my website so this might help drive a bit more traffic this way :)

Edited by jaycraft21
added Ps.

:)life is what you make of it!

:)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...