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    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
    • quite honestly id email shiply CEO with that crime ref number and state you will be taking this to court, for the full sum of your losses, if it is not resolved ASAP. should that be necessary then i WILL be naming Shiply as the defendant. this can be avoided should the information upon whom the courier was and their current new company contact details, as the present is simply LONDON VIRTUAL OFFICES  is a company registered there and there's a bunch of other invisible companies so clearly just a mail address   
    • If it doesn’t sell easily : what they can get at an auction becomes fair market price, which may not realise what you are hoping.
    • Thank you. The receiver issue is a rabbit hole I don't think I'm going to enjoy going down. These people seem so protected. And I don't understand how or why?  Fair market value seems to be ever shifting and contentious.
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

A & L - Enforcable Agreement???


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If it has no interest rate then it will be unenforceable but it's best to wait until you have scanned and posted them so they can be looked at in detail. Remember to cover over all your personal details before you post.

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You can send them a letter informing them that they haven't fulfilled your request and why what they have sent you is unenforceable. It's better to wait until the 12(plus 2) days have passed before you do this, after which time they are in default of your request and you don't have to pay them a penny until they do send you a true copy of the original agreement.

 

People "subscribe" to push your post further up the page for answers. There are some professional "subbers" around here as you can see!:D

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If this is the quality of the document they sent you, it is totally illegible and they must send you a legible copy. The original of this would never be enforceable in court becuase you cannot read it. What they have sent you is an application form - it has no reference to an APR so does not fulfill the requirements for prescribed terms - with a set of Terms and Conditions tagged on that bears no relationship whatsoever to the form. Your application was in 2002 - these Terms and Conditions pertain to agreements after 2004.

Also, it goes from Page 1 to Page 3 then the Terms and Conditions - where are Pages 2 and 4?

 

So there is your letter - they have not fulfilled your request under the CCA 1974 as the document they sent you is 1) illegible 2) an application form without full prescribed terms (don't tell them what is missing - don't do their job for them) 3) is incomplete with pages missing. In addition the Terms and Conditions do not pertain to the alleged agreement and they have not sent you statements as required by the Act. They are now in default of your request and until such times as they send you a true copy of the agreement requested, the alleged debt is in dispute and any enforcement action on their part will be contrary to the CCA 1974, the Administration of Justice Act 1970 Section 40 and OFT guidelines.

 

In other words, they can bog off with this load of cobblers and not return unless they can find a proper agreement!:grin:

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Corrections - "you are now in default of my request" - and " until such times as you send me" - apart from that - go for it!

 

The CCAs were sent on 27 May so the 12 (plus 2 days) were up on 16 June.

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No surprises about what they think of people surely - and it doesn't matter what programmes they run for decision- making, if they don't have an agreement, they can't enforce debt - end of. It doesn't say anything about their super-dooper software checking to see if they have legal agreements!:grin:

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  • 5 weeks later...

I recently got a constructed credit agreement from the BOS. I wrote and told them that the OFT's view on this is that it is impossible to tell whether or not a constructed agreement bears any comparison with the original as the original is missing, so they are on a hiding to nothing. It also doesn't have my signature on it so I wonder what was the point of them even bothering.

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  • 4 weeks later...

An agreement must have the prescribed terms to be enforceable but a Judge can rule it enforceable if it has the prescribed terms but is not signed in the prescribed form ie with the creditors signature (CCA 1974).

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  • 5 months later...

That's an easy one. A short reply saying it is THEIR understanding of the CCA 1974 that is wrong, that you do not acknowledge any debt to them or any client on whose behalf they purport to act and that the inabilty to produce a true copy of a properly executed agreement in relation to an alleged debt is a complete defence in law. Add that this will be your only correspondence to them and that if there is anything about your letter they do not understand, they should consupt a competent lawyer. Chancers!

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