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    • I contacted them when it happened. The caretaker came over, looked at it, and walked off with the tree chunks of mortar. Next morning, they had a roofer come over and enter our garden to inspect it. Friday they were supposed to speak with a scaffolding company. I had to bring up liability and potentially calling the council to report 'an unsafe structure' before they even got moving. They know all about the wedding, the preparations, our patio contractors etc. but their attitude doesn't instill me with confidence. My fear is it will end up being a legal matter which is why I posted here to hopefully receive some advice. As far as I can see, the roof is in a state of disrepair, even if it's just the mortar breaking lose due to the size and weight of the chunks - and even from ground level it's visibly clear that multiple pieces have fallen over time (though never this size so we haven't been able to identify the issue till now - we thought it was rubble left in the garden by the previous owner). Currently, we can't use 25% of our garden due to the risk of more falling mortar which is more than just an inconvenience, we can't proceed with our contractors, and at worst, it will run up in several thousand of extra expenses for us, if we have to find a wedding venue. Even if they do have it fixed in time, and we have to settle for renting a marquee and floor for the marquee and furniture and whatnot it will be additional costs only due to the neighbour's roof.
    • please create your OWN topic by hitting create or + in the top red banner  
    • It will be years before Banks would sell to a debt buyer.  Sometimes Banks will use external debt collectors to try to collect, but generally Banks don't take Court action.  So you could be looking at 3 to 6 years, before any dca owning debt looks to take any Court action. And it is not definite that this would happen. So no need to feel pressured at this stage. In the event you found yourself unemployed, you have time to engage with Banks to advise of your situation and ask for time to deal with the situation, find new employment. As long as you inform the Banks they will offer assistance they can. E.g offer payment holiday or accept reduced payment for period. What you should not do, is not contact the Banks and simply default on payments. 
    • I'd get back to them tomorrow, and explain the circumstances, that you have a wedding reception, and just appeal to their better nature. Hopefully they will be able to move sooner rather than later, especially if you go in in person and speak to them, and show them the issue.
    • The 3 pieces of mortar that fell on the same day, at the same time, were approx. 25-30cm long and weighed around ½-1 kilo each from a roof that is above the 2nd floor; they were by no means tiny pieces of mortar but large chunks falling from a rather great height. I believe the size and weight is enough to cause serious injury and if it falls on your head, I assume it could potentially be lethal if unlucky, but we don't wish to put that theory to test... We can't in good conscience let a contractor install a patio and a gazebo as it is in the exact spot where the mortar fell, nor do I think anyone would be willing to take the chance. Looking at the roof, there are multiple other remaining pieces from the same 'line' or 'row' of mortar that can potentially fall. The mortar is right underneath the slate tiles on the neighbour's roof and I don't know whether the tiles are also (becoming) lose due to the loss of the mortar. I was trying to upload a photo but it seems it's not allowed. The first contractor to work in our garden in preparation for the patio and gazebo is scheduled to start on 10th June, that leaves the neighbour 5 workdays to sort their roof which is unlikely, so it seems we will have to postpone our patio contractor without knowing when they can come back. We have already had extensive work done in the garden in preparation for the wedding reception and it will become very costly for us if we have to move the wedding reception to a venue (if we can even get one at this short notice) rather than have it at home which was our dream.
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Lowell again again and prob again too


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hi folks

got a are you this person who lived at this address three years ago letter from the lowell portfolio bout three weeks ago was adised by you folks to ignore it so i did,the follow up has arrived and its capital one on my case this ones from lowell financial tho.these lovely people want to give me the opportunity to discuss how we can work together to find a solution to clear my outstanding balance but untill i contact them they wont be able to offer their assistance :lol:

soz lowell but i dont think there`s a law that says i have to pay the debts of everyone else that just happens to share my name.

I was thinking of going with this letter

 

Dear Sir/Madam

 

You have contacted me/us regarding the account with the above reference number, which you claim is owed by myself/ourselves.

 

I/we would point out that I/we have no knowledge of any such debt being owed to (insert company name).

 

I am/we are familiar with the Office of Fair Trading Debt Collection Guidance which states that it unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.

 

I/we would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable. In not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive/and or unfair methods.

 

Furthermore ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment.

 

I/we would ask that no further contact be made concerning the above account unless you can provide evidence as to my/our liability for the debt in question.

 

I/we await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to the trading standards department and consider informing the OFT of your actions.

 

I/we look forward to your reply.

 

Yours faithfully

 

any input before i commit would be muchly appreciated ;)

S.C

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Hi S.C,

 

Yep that's the one :) Make them prove it.

 

Good luck and best wishes.

 

PS: DO NOT SIGN IT, print your name. Send recorded and keep copies of everything.

Edited by babybear39
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Lowell seem to deal solely with SB and unenforceable debt. With this new unfair trading legislation coming into effect, why have they still got a CC license?? They are the lowest of the low and arguably one of the most persistent and bullying of them all. They make constant threats that they won't or can't carry out, and yet still they continue to write such crap as "we have reason to believe you used to live at xxx address, if you do not respond" etc, etc......

 

I was told about 18 months the OFT were looking into them. I know things changed recently with regards to OFT's interest and powers in such matters.....but why is nothing being done about the way Lowell operate??? All that scattergun approach stuff was supposedly outlawed years ago!!

 

I wish I could get a CC license and hold people to ransom over unsubstantiated debts...........

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HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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what are the chances of me billing them for the postage etc then surely if they dont pay i can send the enemy round to mr bartle :p

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Hi S.C,

 

Yep that's the one :) Make them prove it.

 

Good luck and best wishes.

 

PS: DO NOT SIGN IT, print your name. Send recorded and keep copies of everything.

went for one of those natty signature creators in the end.got visions of all the f**kwits trying to work out if its my signature on the agreement,that`s assuming they have anything with a signature on it.:confused:

S.C

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oh and i think i`ve worked out how they think they`ve found the person they are looking for.got collared by some woman at a garage asking if i wanted their fuel credit card.could there be a data protection issue going on here ?

S.C

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went for one of those natty signature creators in the end.got visions of all the f**kwits trying to work out if its my signature on the agreement,that`s assuming they have anything with a signature on it.:confused:

S.C

 

I'd love to see them send you a copy of a CCA with that on it :lol:

 

TBH though it wouldn't surprise me :roll:

 

As for the woman at the garage, what info did you give her?

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hi

gave her very little info think twas just name and address maybe d.o.b cos i remember thinking she didn`t wanna know much for a credit card and coincidently (god my spelling is atrocious i`ve got to check every word with more than six syllables even syllables) on the same day as the are you this person letter i got a letter off them asking me to phone them,i didnt bother

S.C

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Do you have a website? Add the following code to add a link to The Consumer Action Group:

 

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IF I`VE BEEN OF HELP PLEASE TICKLE MY SCALES :D

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  • 2 weeks later...

hi folks

got my reply today from the prove i`m this person letter apparently they are looking into my enquiry and will respond to me as soon as possible

and i`m to be assured that they will try to resolve my enquiry at their earliest convenience

unfortunately they cant give me an exact date when this will be as they have to retrieve information from the original client or external bodies but they can guarantee that my enquiry is being delt with and i have no need to write again

any ideas what to do next,ignore it or can i push some more (please say yes) i`m tempted to send one along the lines of "as long as you dont break the data protection act while you are checking up" surely this is not the end of it :eek:

S.C

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Here's one I prepared earlier

 

STATUTORY NOTICE UNDER S10 DATA PROTECTION ACT 1998

At NO time have I given my written permission for you or your company to process my data

 

Therefore Take Notice that I require that you cease from processing within 7 days of the receipt by you of this notice or else that you do not begin to process any personal data of which I am the subject insofar as that processing involves the communication or passing of personal data of which I am the subject to any third party and insofar as the said data relates wholly or in part to the implementation by you of charges which have been applied to my account in respect of defaults or contractual breaches and where the said charges which have been levied at a rate which is in excess of the administrative costs incurred by you as a consequence of the said defaults or breaches contrary to The Common Law.

 

This Notice is given on the grounds that the processing or continued processing by you of the said data will be likely to affect my credit rating and my reputation and cause substantial damage and/or substantial distress to me and my family members in addition to that which may already have been caused and that as the processing of the said data in the way referred to in this notice would violate the first, fourth and sixth principles of The Data Protection Act 1998 to do so would be unwarranted.

Failure to remove ALL my data from your databases will result in a formal complaint to the Information Commissioners’ Office.

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thanx for that i`ll be posting it on monday :lol:

S.C

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Yay :D

is this spose to be fun :)

S.C

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IF I`VE BEEN OF HELP PLEASE TICKLE MY SCALES :D

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Here's one I prepared earlier

 

STATUTORY NOTICE UNDER S10 DATA PROTECTION ACT 1998

 

At NO time have I given my written permission for you or your company to process my data

 

Therefore Take Notice that I require that you cease from processing within 7 days of the receipt by you of this notice or else that you do not begin to process any personal data of which I am the subject insofar as that processing involves the communication or passing of personal data of which I am the subject to any third party and insofar as the said data relates wholly or in part to the implementation by you of charges which have been applied to my account in respect of defaults or contractual breaches and where the said charges which have been levied at a rate which is in excess of the administrative costs incurred by you as a consequence of the said defaults or breaches contrary to The Common Law.

 

This Notice is given on the grounds that the processing or continued processing by you of the said data will be likely to affect my credit rating and my reputation and cause substantial damage and/or substantial distress to me and my family members in addition to that which may already have been caused and that as the processing of the said data in the way referred to in this notice would violate the first, fourth and sixth principles of The Data Protection Act 1998 to do so would be unwarranted.

 

 

Failure to remove ALL my data from your databases will result in a formal complaint to the Information Commissioners’ Office.

 

hi folks

i got a reply to this today and i`m baffled,hope you can help it goes like this

 

re subject access request

we refer to your correspondence regarding the above matter

we can confirm we have recieved your request for data subject access

all information that we hold in relation to this account will be forwarded to you within the 40 day time period

we will advise you further if it will take longer than the prescribed period to supply the required information

 

aaaaaaaaaaargh whats that mean besides they are sending me stuff and can they send me someone elses stuff without breaking the data protection act even if we have the same name

S.C

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IF I`VE BEEN OF HELP PLEASE TICKLE MY SCALES :D

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god your on the ball have you got some kinda sixth sense regarding the lowell fools

its not only them thats confused

:confused:

Do you have a website? Add the following code to add a link to The Consumer Action Group:

 

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IF I`VE BEEN OF HELP PLEASE TICKLE MY SCALES :D

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