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    • Write to the IPC complaining that UKPC have not observed the requirements of PoFA . IPC  Waterside House, Macclesfield SK10 9NR Dear IPC, I am writing to complain about a serious breach of the Protection of Freedoms Act 2012 by UKPCM. I feel that as it is more a breach of the Act rather than not just  complying with your Code of Practice which is why I am bypassing your operator. Should you decide to insist that I first complain to your operator, I will instead pass over my complaint to the ICO and the DVLA . My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA. You will be aware that this is not the first time that UKPC have fallen foul of the DVLA and presumably yourselves. I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPC to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and is unfair to misguide motorists. I await your  response which I understand will usually be within a week. -------------------------------------------------------------------------------------------------------------------------------------------------------I would think that should be sufficient for the IPC to cancel your PCN though  you should await comments from the Site team before sending your complaint. Don't forget to include both PCNs.  
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I moved in 17/11/2006 Term 6 months.

 

I recently contacted the LA to ask if my deposit was protected and told it didn't apply to me as I moved in before April 6th.

 

However since reading, renewals are classed as new agreements and so my deposit should be protected. I also just agreed to change to a periodic tenancy starting when this term ends 16/05/2008.

 

Could I make a claim against the LA for the 3 x deposit.

 

Thank you

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I would like to read the two recent cases; one positive one not. Does anyone have links?

Also what is this about if they comply after you issue a claim for non-compliance then you cannot proceed for the compensation?

 

Where is the legislation regarding the actual non-complinace?

Edited by robert_harper_2000

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Rob,

 

Don't worry about the thing that Ed999 posted. It is not accurate.

 

From what we know, it seem that you have a solid case for the 3 x penalty. I am not computer literate enough to post links but can you use the search facility?

 

Also, the thread started by ABitOfAPickle regarding the Tenency Deposit Scheme has almost everything in, and contains other links. If someone could post a link to that please...

 

Good luck Rob.

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On which date was the most recent occasion that you signed a contract for a new tenancy agreement? Allowing the tenancy to lapse into a periodic does not count.

 

If you moved in on 18th Nov 2006, how long was the fixed term? Did you sign a further agreement?

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6 month term so after November (dec, jan, feb, march, april, may) must have signed around June then (july, august, sept, oct, nov, dec) signed around Jan now feb, march, april, expires this May 17th tomor infact. I've def signed two contract for a further six months since I moved in and this time I re-arranged term to be periodic. So the fact is it should have been protected twice before.

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  • 3 weeks later...

Hmm now I think I know where you are coming from. LL so far has promised to check, week later promised to get wife to check through and get back. Week later explained don't worry either I or Palms have it and it will be looked after... well no I want it to be protected and I am only holding back from suing you, even though I'm deep in my overdraft and could do with the cash because I wanted to give you the chance - I don;'t want to sue him if he is innocently doing this but feel he is taking the mick abit

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  • 3 weeks later...
  • 2 weeks later...

At last a response. LL has said that the deposit is with LA

LL

have called LA and they confirm that they do hold your deposit .

The regulation on managing deposits came into force April 2007 and you singed up the tenancy on November 2006 .

Nevertheless it has always been LA's policy to hold all deposits .

 

If I make a claim it will be against the LL but I feel he just doesn't understand and is being led by the LA. Can I not claim against the LA instead?

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Nope. Not your problem if he doesnt understand anyway!

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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The landlord can sue the agent for his loss if it is due to their negligence.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I probably would explain that - but yes he can. If you explained that he is legally the person you have to sue, then if he is reasonable then he shouldnt.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Correct. That would probably be my personal opinion.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I am agreed with water bottle up to certain extent .

 

Up to what extent??????

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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But I doubt he would be quite so considerate once I started proceedings. I guess I could always wait until I move out and see if he becomes unreasonable as there is no limit on when I can sue, is there?

 

Bear in mind that there is one case, the link I can't find at the moment, where an action was taken out for non-protection. In this case, the tenant took the action after they had left the property. The judge took the view that as the tenant was no longer a tenant, having left the property, then as he was no longer a "tenant" he was not entitled to take out an action.

 

Many posters regard this ruling as wrong, but unless it is appealed to the high court it will not be regarded as case law.

 

The law as drafted has a number of shortcomings - it is poorly thought out in places. Thus until this and other anomalies are sorted out in the higher courts and clarified by case law, there is a risk that an action will fail for any one of a number of technical reasons.

On some things I am very knowledgeable, on other things I am stupid. Trouble is, sometimes I discover that the former is the latter or vice versa, and I don't know this until later - maybe even much later. Read anything I write with the above in mind.

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