Hmmmm - What Should I do?

[asd120273]

Last week I parked at a car park I have used over a dozen times over the past year. It is one of these car parks where you can ring and pay for the parking via debit / credit card. So I arrive at that Car Park and call the number enter the location code and confirm that I have paid parking for 24 hours.

 

I arrive back at the car park and there is a Parking Fine on the window for £50 due to no payment or ticket on display. So I call up my bank and they tell me yes the payment has gone through, go home, check on line and the parking company has my car parking paid for on thier system and I get a text message the next day saying that my parking is about to expire and would I like to extend.

 

So they have made a mistake big time in giving me the ticket, so the question is what do I do, should I just ignore it as they have made the mistake?

 

I am quite tempted to do nothing and make them waste their time chasing me and sending letters just to p@ss them off :grin::grin:

 

So what would you do in this situation?

[falcon185]

Exactly the same

[Michael Browne]

First, make sure you keep the text message. Then just write explaining you have paid and can produce your phone record, bank statement and text message to prove it, that you assume they have made a mistake and ask them to confirm this in writing

[asd120273]

You know I am almost tempted to send them an invoice myself for wasting my time

[Michael Browne]

Well you could certainly add a paragraph saying that you now consider the matter closed, but you will invoice them for any time spent in dealing with their mistake if they choose to persue the matter any further