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    • Sorry, I may have forgot to get back on this. Please monitor for a reply tomorrow
    • Yes, now its just about getting the WS / Court bundle finalised to send to the court / Evri. I've attached the most recent version of the WS / Court bundle to save having to scroll back up to the previous post (#204) where it was also shared. If you, @BankFodder or anyone else has any feedback on this, i'd be grateful for your thoughts. In my previous post #204, i'd also attached an invoice from Packlink which shows that I was charged by Packlink for these services: "drop-off at Her mes - Next day delivery" and "Proof of Delivery". It also has the payer's address and there are "Origin" and "Destination" fields which have the postcode of the sender [origin] and the recipient [destination] - I have redacted personal details in the attached invoice.  I am already including this in my evidence bundle (without the redaction) but wanted to share this redacted version so that other people can consider this as example in their bundle of Packlink and Evri's contract being instigated by the sender of the parcel who has paid for the service, and further shows that there is information in the invoice to identify that a third party beneficiary (the sender / recipient) is involved in this transaction. I have also attached this redacted invoice in this post to save having to scroll back up. Happy to get any thoughts and if this invoice is no good, then please let me know.   Draft - Witness Statement and Court Bundle redacted.pdf Packlink invoice - REDACTED.pdf
    • Does anyone know if I would be allowed to record conversations with health professionals for my own use on my phone without them knowing. I know that we are allowed to record phone calls. I do record some of my phone calls for my own use due to my disability and if anything is said then I am covered. I would only record audio in private area's of myself and the professional dealing with me. I know I could not get and other persons audio in it and I don't intend to. my only other option is to buy a body cam but I am not sure the rules regarding this.I never thought i would have to but things are getting worse Thanks for any guidance 
    • Thanks for that. I will give them till Tuesday. Thanks for your help, very much appreciated. 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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just done my letter


rai
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Hi

 

this site is great. got the link from martins money tips. just finished my letter asking for my statements. bit worried about going through my branch as i've alway had a good relationship with them, but o well here goes nothing. wish me luck

 

Rachel :D

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hi

 

not posting the data protection letter as i was able to look over my last 6 years statments on my internet banking. saves any charges for them sending them out to me. I feel like i've actualy done something good with my day off sick.

 

Rachel :p

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  • 2 weeks later...

sent my letter by email on friday 17th march. here is my reply dated 21st

 

Dear Mr ******

 

21 March 2006

 

Thank you for your recent email.

 

I am looking into the matters you have raised and will contact you with a full response as soon as I have completed my investigations.

 

I am formally obliged to advise you of the Bank’s complaint handling procedures that you can view by logging on to http://www.hsbc.co.uk and Contact Us, then 'How to Complain' which sets out the relevant details for you.

 

Once again, thank you for taking the time to contact us. I am only sorry it has been necessary for you to do so.

 

Yours sincerely

 

Brenda Paul

Customer Relations Officer

 

 

looks like the standard reply and i seem to be male all of a suden, nice to see they pay attention when sending out there generic letters.

only reason i emailed my letter is my printer died on me on the day i wanted to send my letter. do you think i should resend my letter to the branch, once my printer is fixed, and if i do should i redate it and give them more time. or should i just leave alone. :oops:

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forgot one other thing. tried to open a new account with Loyds TSB as a 'just in case' on line and got a letter today refusing me on credit scoring. this concernd me as i have kept on top of my credit history and kept it pritty clean and i've not gone over my agreed overdraft in a year, no were near it. could this be a result of my letter or am i getting parinoid.

 

Rachel

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rai, there is no way on gods green earth that you were refused a bank account because of a letter you sent to a different bank.

 

I have a very poor credit rating but successfully managed to recently take out a Halifax current account in Jan (I have a HSBC account too), perhaps you may be worth trying them. Be careful how many you apply for though as current account applications show on your credit record, just as credit cards do.

 

best of luck!

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  • 12 years later...

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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