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    • No hard or fast rules ...if you have referred to it or intend to refer to it and rely on a document as evidence it goes on the list as an exhibit. No you can raise that within your statement but remember that sec 69 is at the discretion of the court a judge may allow the full amount claimed or reduce it to a lower % or none at all. Yes the claimant must serve their N265 on you...any document on theirs that you do not have you can request a copy and then use in your statement. Will it assist your defence ?
    • Hi all, I have previously been helped by the wonderful people on these forums, which helped me out of debt and to a much stronger position that I am in today, for which I am eternally grateful. My debts were all cleared, I now have no debt (apart from a mortgage) and an excellent credit file. I did also show my gratitude with a donation, which even if it helps just one other person out of spiralling debt, it would have been worth it. Sadly, my elderly parents did also run up some debts a few years ago, some through loans and some through credit cards. A few years ago, my father had a medical episode which has left him paralysed on one side of his body and now is confined to a wheelchair, and is pretty much non verbal (he can only manage a handful of words, and gets confused easily). I'm seriously not sure how far any County Court Action would get against him due to his current state, if any of the DCAs were to proceed down that route. Luckily nonw have tried, but can only think that any action would be discontinued by a judge. Before his medical episode he did set up a payment plan with some of the DCAs that were chasing him, which have continused being paid to this day from his bank account. They are literally minimum amounts, but obviously these actions have kept those debts current. However, some of the other debts have since become statutory barred due to the time elapsed since the last COA. My mum does have Power of Attorney over his financial affairs so can act on his behalf, with me as backup if god forbid anything happens to my mum. Their wills are set up for everything to go to the other should either of them pass away, and then to their children upon the passing of both of them, with myself being named as the executor on both of their wills. I have recently been reading up on the role of an executor, and part of the duties is to pay any outstanding liabilities before distributing the remainder of the estate. I have seen, in several instances, of a recommendation of posting about any death in the local newspaper column and the gazette to limit any future liabilities as executor in case of any debts that are unknown to myself. But this does lead me onto the debts I do know about. Am I right in thinking that the current debts that my dad has been making token payments on would have to be repaid in full to the DCAs upon his death? If that is the case, is it worth negotiating a full and final settlement, with a discount, on his behalf now? And with the debts that are statutory barred, am I correct in presuming that they would not need to be paid upon my dad's death as they wouldn't be legally enforcable in court? Thanks in advance for all of your help!
    • Hello AndyOrch For the n265 please would the below list of documents be sufficient ? 1. Pre-Action protocols. Claimant confirmation that they have not complied or have only partially complied (last page of claimants N181 Direction Questionnaire) Dated 16/04/2024 2. Copy of the Lease - Dated 4th September 1998 3. Statement of account (up to 1st Feb 2024) - Dated 20/02/2024 (This shows a slightly different balance to the one included in the Claim form as theirs was only up to 24th Jan 2024) 4. CPR 31.14 Request - Dated 28/02/2024   With regards to the Claimants claim for interest under Section 69 of the County Courts Act 1984 where the amount is incorrectly calculated due to the account balance and also appears to be duplicated, should I list their POC ? Additionally should I include any e-mail exchanges (I don't have all as some went to junk and auto deleted due to an issue with my e-mail account and I was reliant on my phone for seeing e-mails) ? I don't have the last e-mail that was sent prior to the claim being issued. I guess that I can ask the claimant for a copy of this one ? The claimant has refused to action the CPR 31.14 request.  Regarding the Section 20 notices relating to the major works, should I include if we have a copy ? Is there anything else that I should include in the list relevant to our defence ? Will the claimant send us a similar list via N265 ? They did include a Continuation Sheet with their N244 giving a background of the case. Just wondering how we know all of the documents that they will rely on.   As always really appreciate any help and guidance that you can provide.
    • What was the agreement start date you have obscured on the Termination Notice ? How much was added from the previous loan ?
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just printed off the DPA letter


ethel_bloggs
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for my partner and myself.

 

I've addressed it to Penny Berryman, is this correct? We're going to post them tomorrow and send by recorded delivery so they should get it on Monday so I put Monday's date on them, is this also ok?

 

I was amazed when I read about this situation earlier this afternoon and indeed have spent most of this afternoon and evening reading about it.

 

Lloydstsb have generally not been helpful nor supportive to me, particularly during my divorce several years ago and also recently when my card was stolen and they refused to reimburse the stolen money because I knew who the thief was and tried to recover the money myself before involving them, so I feel that they owe me.

 

One thing that does worry me is that because of their mismanagement of my money, on many occasions they left me unable to pay other credit card bills and a loan that I had and so my credit rating is wrecked. If they decide to close my account, which from what I've read is a distinct possibility - does anyone know of a kind bank which will let me have a current account with direct debits/standing orders and a debit card?

 

Thanks for everything and I will keep you posted on what happens.

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Hello and welcome. Try Natwest Step Account. As a Bank they are as bad as Lloyds but I suppose they are all the same.

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

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Hello :)

 

I will have a look at the natwest one. thanks for that.

 

B/f is sceptical that this is going to work but I figure we've got nothing to lose but a bit of time, so it's got to be worth a go, hasn't it?

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Emailed the dpa letter instead, received standard reply from "Keith Boden"

 

Also applied for step accounts and recieved the paperwork today so hopefully that will all go thru ok and we'll have back up accounts ready soon.

 

Just have to wait n see what happens next.

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  • 2 weeks later...

Read the FAQs. They can charge a maximum of £10 and have 40 days from receipt of your payment.

 

Can you scan your letter and email it to [email protected]?

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

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  • 2 weeks later...

well........... sorry I've not been here sooner - got all my statements and gone through them and the gits owe me £1264!!!

 

They also sent me a list of I presume manual interventions, they seem a bit gobbledegook to me tho :s

 

Just typed and printed off the letter before action and going to send it to customer care in the morning :D B/F has lost his nerve after speaking to his lawyer father about it, so it's just me now :(

 

Also got my parachute account in place.. natwest step acct.

 

Richard I will scan the letters as soon I get my scanner working (something wrong with the usb thingy)

 

Thanks everyone for your help.. I've read PrincessAphrodite's thread and it's made me even more determined, so thank you to her too :)

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Please, please PLEASE give this forum address to bf's father, it's unacceptable that as a lawyer, he should be able to put people off reclaiming charges unlawfully levied, he obviously is in serious need of re-education (Chairwoman Mao, me :D ). Even more worrying is that if he can put off your bf, who knows who else too?

 

Or maybe, when you get your money back, your bf will have more faith in you than in Daddy? :D

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hehe.. daddy's a nice man, just a bit old fashioned. When b/f saw the letter before action I had written I could see he was mulling it over in his head so we shall see :D

 

He is going to give daddy the link to here next time he goes to visit them :D

 

Forgot to say.. I've also contacted the LTSB insurance dept about getting a refund on my mis-sold PPI.. chap I spoke to advised on the best way to go about it and also wished me luck :D He wasn't bothered as he's leaving soon to take on a whole new career route (ended up having a good old chat with him (minor flirting even..), and got his full name and ext hehehe)

 

Wondering now if he'd be willing to say something aobut the penalty charges although I'm not sure he's in the right dept cos he's in the insurance bit?

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Whoaaaaaa!! is this a record? I handed the letter in to my branch at 4.30ish on monday afternoon and got a reply this morning.. that's about 36 hours turnaround, hehe.

 

It was just the standard.. it's your own fault blah blah if you dont like it go elsewhere letter with a leaflet enclosed.

 

Time for the letter before action one now.. something tells me they won't be as fast to reply to that one ;)

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emailed the letter, as well as intending to hand it in to my branch this afternoon on my way to work.. had the following replies

____________________________________________________-

 

CONTACT.US

to me

More options 13:35 (1 hour ago)

 

Thanks for your e-mail.

 

I have passed this on to David Just as requested.

 

Regards

 

Keith Boden

Lloyds TSB

Service Recovery

Birmingham

 

and.....

 

Berryman, Penny

to me

More options 11:57 (2½ hours ago)

 

I am out of the office on the morning of 12 April. Urgent enquiries to Nilima on 020 7*** ****.

 

__________________________________________________________

 

seems weird to see fictional characters referring to other fictional characters, (david just and keith boden) lmfao

 

will keep you posted further :D

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Not sure if you should post the number. It might be a direct line to somone. She's only doing a job. Our anger needs to be spread around it would not be fair to funnel it.

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  • 2 weeks later...

ooh errrrrrrr the 14 days is up tomorrow.........then I guess it's off to court we go :s

 

 

On a positive note however, they have agreed to refund me the PPI I had on a loan without protesting at all :D they've said they'll credit my account within 21 days of receving my acceptance. BTW... can someone explain what ex gratia means pls?

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This seems interesting.. am just on the money claim site.. starting to fill in the particulars and was going to use the customer care address, is this correct? anyway....... I put it in and clicked on look up and there are two solicitor firms listed at that address.. seems a bit weird to me, dunno bout anyone else, lol

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Hi ethel any more info on how you got ppi back would be helpful thanks

 

Empire.. I found it on another forum.,, hope I'm not being out of order if I post a link to it here.. http://forums.moneysavingexpert.com/showthread.html?t=117175, have a read through, although it is a rather long thread but full of templates and useful informations.

 

HTH

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  • 2 weeks later...

I've not received any statements since march on this account, which seems a bit odd and I know I went over my overdraft limit a couple of times in March/April so I just called their phone banking service and asked for the most recent charges so I can put the most up to date figures into the moneyclaim site.. how bizarre that now the operatives don't have access to that information and I was advised to call the account management dept tomorrow.

 

Just seems wierd to me that all the other times I've called up and asked to know the most recent charges they've always been able to provide them there and then :-/

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Empire.. I found it on another forum.,, hope I'm not being out of order if I post a link to it here.. http://forums.moneysavingexpert.com/showthread.html?t=117175, have a read through, although it is a rather long thread but full of templates and useful informations.

 

HTH

it is not all are the order to post a link to the MSE site. Martin Lewis is extremely helpful to us and we are always pleased to carry links to his site.
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Thank you for that Bankfodder.. In fact it was an article on Martin's site that pointed me over here :)

 

On the money claim site.. I din't tick the box that said about human rights violations.. is this correct?

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  • 3 weeks later...
  • 2 weeks later...
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