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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      Hi all, Many thanks for the advice! Unfortunately, the reply to the email was as expected…   Starbucks UK Customer Care <[email protected]> Hi xxxxxx, We are sorry to read you received a parking charge after using our Stansted Airport - A120 DT store. Unfortunately, the car park here is managed by MET parking. Both Starbucks and EuroGarages who own and operate this site are not able to help and have no authority to overturn any parking charges received. If you have followed the below terms then you would need to send all correspondence to [email protected], who will be able to assist you further. Several signs around the car park clarify the below terms and conditions: • Maximum stay 60 minutes, whilst the store is open. If the store is closed, pay to park applies. • The car park is for Starbucks customers only who make a purchase in our store, a charge will be issued if you left the site. • If you had made a purchase and required additional time, you must have inputted your registration number into the in store iPad which would have extended your stay up to 3 hours • To park in a disabled bay, you must have displayed a valid disabled badge. • If Starbucks was closed, you must have paid for parking as charges still apply, following signage located on site. • If you didn’t use the store, you must have paid for parking, following signage located on site Please ensure all further correspondence is directed to MET parking at the above email address, and accept our apologies that we cannot help you further on this matter.  Kind Regards,  Lora K  Customer Care Team Leader Starbucks Coffee Company, Building 4 Chiswick Park, London, W4 5YE
    • Mdg123
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      By Mdg123 · Posted

      Thanks HB edited and re-uploaded. Thanks for the heads up 👍
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      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Bought a Car From Auction.

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experienced

experienced

Posted
Posted

hello to all!!!

 

About 2 weeks ago i bought a car from auction for 5500. it was a peugeot 206 gti.

 

The car came with no warranty, on the front it said sold with all its faults, but the company "lex" sell all their cars like this.

 

So i asked someone what faults it had, he said, it may not have any, thats how "lex" sell all their cars, sold as seen.

 

The car cant be test driven etc as its just from the auction, the company lex sends it here.

 

 

when i got it home, i sent it for a MOT, as it wasnt present in the first place.

 

The car turned out to be a complete failure and required repairs amounting to 1000.00 pounds.

 

The car was illegal and a road hazard, with bald tyres and broken suspension.

 

Ive had the car fixed.

 

But im sure i should have some rights against either Lex or the auction house surely?

 

How can they legally sell a road dangerous car?

 

Can someone advise me please?

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raydetinu

raydetinu

Posted
Posted

Not an expert, but if it had no MOT declared with it then that should have been a warning to you that something was not right!

All these cars are sold as seen with or without MOT, whic is normally stated on the vehicle or declared faults, some have warranties of sorts by the vendor!

You do have an opportunity to view the vehicle prior to sale, look under bonnet, check tyres etc. if anything looks dodgy dont buy it!

You acn also ask the auctioner quetions, like does it come with MOT, prior to sale, but like I said if it had one they usually declare it to get the price up. Some auction houses offer a one hour garauntee for major failures but thats it.

Caveat emptor!! let the buyer beware.

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gwc1000

gwc1000

Posted
Posted

Hi, experienced. You should always bear in mind that the only reason you decided to purchase a car at auction rather than a garage was that the car would be cheaper than anywhere else. At auction you are buying under "trade conditions". Motor dealers rely on auctions to acquire stock but we fully accept and expect that the vehicle will require some expenditure before being of a sufficient standard for a retail sale and we get the work done. Some cars I buy need major work that can run into several hundreds of pounds but that is my tough luck and I just get on with it. This is the way it works, motor trading is not as smooth as a lot of punters think. As for the tyres being bald perhaps you should have looked at them before bidding. If you cannot stomach the risks involved with buying at auction then perhaps it isn't for you.

http://freemantruthmovement.co.cc/forum.php
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Hammy1962

Hammy1962

Posted
Posted

So then, you bought an ex Lex leasing car, at auction, with no warranty, as seen & with no MOT.

 

It failed MOT and needed a grands worth of work and now you want the auction house or Lex to pay.

 

Words fail me..................................(We need a shaking head in disbelief icon)

 

What, exactly, are you experienced at?

 

Not buying cars :)

 

Hammy

44 years at the pointy end of the motor trade. :eek:

 

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ShortlyTdwarf

ShortlyTdwarf

Posted
Posted

When you buy from a car auction, it is not considered to be a consumer sale, so your consumer rights can be, and usually are, greatly reduced. You will be bound by the auction’s written terms and conditions, which must be available to you before you buy. They may be posted on the wall, issued in a booklet or on other paperwork.

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baconbuttyman

baconbuttyman

Posted
Posted
When you buy from a car auction, it is not considered to be a consumer sale, so your consumer rights can be, and usually are, greatly reduced. You will be bound by the auction’s written terms and conditions, which must be available to you before you buy. They may be posted on the wall, issued in a booklet or on other paperwork.

 

You have no recourse on auction sales unless something implied or stated is not true, This is true for car/church/internet/house/property auctions. if the car was said to have an MOT and it doesnt, then you have recourse, but to be honest if you buy from an auction then buyers beware. if you want a motor with a warranty then go to a dealers not an auction, i think you gotta take it on the chin

TOTALLY debt free as of 2007, Fantastic,

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