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    • I wasn't going to name them a if I had no standing, I  didn't want to slur their name, but nothing I have written is not factual, and of course, "woefully inadequate" is my opinion only., Others may differ.   It is Onestream and yes, I purchased it onlline. Oddly, I have some package that is supposed to give me a higher level of onsite engineer support, but I don't think they have met that, either. Will have to check. I have opened an offical complaint with them and of course they are not prepared to move on it.   Apols for the tardy response - I was travelling with work and have not great access to personal email at that time (only have a tablet, and fat fingers and tablets don't mix well).   Thanks, JA
    • scan barclays.pdfscan barclays.pdfscan barclays.pdf Thanks - scan pdf attached.
    • I have yet to know of someone who’s got that. Everyone I know or have heard of on these forums has just ignored and so far nothing. Touch wood that remains.  just ignore- you’ve tried and they just don’t cooperate. 
    • The council have been very helpful, shockingly, so the tax is all on hold until further notice.  However, he keeps passing the dementia tests with flying colours like we all knew he would, he's a very intelligent man and he seems perfectly lucid at times, but the severe and rapid decline in his ability to complete some simple tasks or even acknowledge there's a problem in some areas i.e. his finances, diet, medication and personal hygiene. Without this or the POA we're still fighting them off one by one.  The bailiffs are still hounding him in some instances, but my cousin is fending them off as much as he can with your advice.  More letters are coming weekly though and an arrangement was made for him to pay one of them when they turned up one morning for his car. He turned the carers away the first day they turned up not understanding who they were or why they were there, so without them he is reverting to hoarding food and ignoring the letters. We are all too far away to police it all on a weekly basis.  It's not going to get any better, so it's just a waiting game until he fails the next round of memory tests or the authorities have to step in.  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I wondered too Bo. :rolleyes:

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Lucky it has a revolving door!:p

The Consumer Action Group is a free help site.

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

Just to let you all know, this is still on going over 2 weeks later..!!!!:p

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Tawnyowl has arrived for night out.:oSounds fun this everlasting party.;)I mean meet.Where is everyone going tonight.How about hot ice at Pleasure Beach.:cool:We can sink a few beers and head out after show into town and continue having fun throughout the night.:roll:You sound like a wonderful bunch.:-)Any takers.Sure i was here a couple of weeks ago8-)

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We will sort out a date asap. :D

HOW TO...DUMMIES GUIDE TO CAG...Read here

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Well we do know how to party!!! :p

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Well she does keep threatening to go home.....but dont hold your breath. :D

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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Looks like I should have come to Blackpool so I could make sure Tilly got the train home all right.:lol:

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Make sure you do next time, my party bud!!! :p

 

Bill is lost, and can't find her way back.

 

She was even playing on the beach today. :D

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Why do I get the blame for everything?!:p

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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