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    • Hi there   thank you for the reply. No, it's not a silly question at all. I am convinced I didn't hit anything with my car. I was going very slowly and it was the guy standing next to his lorry in the road who punched and kicked my car as I went by. It's cause I saw him do it in the mirror.  I initially thought he did it because he thought I was passing him maybe too closely whilst he was messing around with his lorry ?  That's why I stopped and got out and asked what he thought he was doing hitting my car. He then just hurled abuse at me. Not making any accusations such 'you hit me' 'you hit my lorry' or you did this or that. He just swore and shouted at me. At which point I said I would be making a complaint to his company for his threatening behaviour and vandalism for punching my car. I went to my car , got my phone to take a photo of his number plate but then he came towards me again and I thought if he now hits me I am going to come second. I am a woman in her mid 50s travelling on her own and this guy looked like a Millwall football supporter (short, rotund, skin head) so I decided to leave this situation. I got back in my car closed the door and drove off before he could reach me.  I later checked my phone and noticed the photo was too blurred, as I turned and rushed back to my car too quickly before the camera could focus. So I thought it was pointless making a complaint as the guy couldn't be traced anyway, so I forgot all about it until yesterday. But this is all I can think of, it must have to do with this incident as it is in the same street.   
    • Please read the following thread very carefully. It is extremely relevant where you are suing Evri on the basis of a contract which you originally made with Packlink who are domiciled in Spain. A judgement has been obtained and we have applied for transcript and it will be put up on this thread as soon as we receive it probably about the end of July. In the meanwhile, read this thread, see what has been discovered about the Packlink/Evri/customer relationship and look at the witness statement very carefully. It's a long thread but don't give up. Once you have the transcript of the judgement, then I will do a more careful and explanatory post here   https://www.consumeractiongroup.co.uk/topic/459707-evri-lost-my-ebay-parcel-£844-court-claim-issued-judgment/
    • So if the breach occurred say Dec 2017 (first missed payment) and the default notice was issued Sept 2018 and the claim was issued 7th June 24 the claimant will of course be arguing it is within the limitation period (by 3 months)
    • Yep, I would  have brought up the other things like asking for their contract and receiving no response etc. but the mediation phone calls were rather short. Evri just said the contract was not with them (i said 1999 act response etc.) and the goodwill offer thing. Whole process took about 10 minutes in total. Seems like they don't even want to negotate in mediations anymore. "they're only given a certain amount that they can agree to in mediation per day" I mean its hard for me to say if thats the mediator paraphrasing or aa direct quote from evri I will look through that thread and share what I find, also for what its worth I also have everything I made for the previous claim WS and bundles etc. that I can tweak for this parcel, since it did go almost all the way to court and is a virtually identical case. that + this new stuff you shared above should be helpful to me
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mercers. Urgent, they're coming round


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Do not be holding your breath waiting for them.

 

These people have NO LEGAL POWER WHATSOEVER

 

In the highly unlikely event of someone calling at your door tell them to go forth and multiply. Should they fail to leave your premises when ordered then contact your local police and report a breach of the peace. There is a nice letter you can send to these clowns telling them not to call. I cannot post it at the minute because I am not at my own computer.

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Hello ane welcome to CAG

 

Don't panic.

 

It is very rare that these people actually send someone to your home. (The worst culprit seems to be Scotcall)

 

If on the offchance they do actually send someone around, he or she has no more powers over you and your proerty than the local ice cream man. You can legally tell him/her to go forth and if they don't do so, you can call the police on them and have them arrested for a breach of the peace.

 

Just to clarify, DCA's cannot

sieze your property, send in the bailiffs, place a charging order on your property, without first going through the county courts and obtaining an order against you.

 

This would normally be referred to as a CCJ - at this point, you would have your chance to ask to pay in installments, based on what you can reasonably afford. this is the most common resolution to these processes.

 

Obviously the debt collectors would rather you settled with them outside of court, because that way they can threaten and cajole you into paying more.

 

They can only bully you if you let them.

 

Send the CCA letter to them, get them to ptove they have a right to collect this debt

 

send a £1 Postal Order and do not sign the letter, put I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY in bold and underlined right at the top of the letter.

 

send by recorded but if you can afford it, send it by registered, retain all correspondence and proof of postings

 

 

Alas.....too late was the cry

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If they come round I will eat me cat!!

 

All joking aside, they have NO right what so ever to gain entrance to your property with out a court order. If you have no knowledge of this this "debt" keep the letter and wait for the next one.

 

Somebody will popping in soon to give you some more advise but in the mean time DO NOT WORRY YOU HAVE NO NEED TO BE CONCERNED. :D

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Hiya skp :)

 

First off, don't panic, "calling" most likely means telephoning! I fell for this same thing a few months back and got myself in a real state about it.

 

Here is the letter ODC means, cos he helped me with it when I got myself into a state (((thanks ODC))) :-

 

Dear Sir/Madam,

 

Ref xxxxxxxx

 

Please be advised that I am only prepared to communicate with you in writing and therefore, if it remains your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you.

 

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.).

 

Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property, and if you do so, then you will be liable to damages for a tort of trespass. You would also be conspiring in a trespass if you sent someone to visit me nevertheless. Should it be necessary, I will obtain an injunction.

 

I look forward to a speedy reply from yourselves and the prospect of a letter informing me that you have made a mistake, that all letters alleging that I owe such a debt will immediately cease and that the matter will be fully closed.

 

Keep a copy of it near the door so that IF (which is unlikely) anyone from Mercers does call you can hand it to them and shut the door in their face. Also send a copy in the post to Mercers asap.

 

Post back and let us know how you get on. I think you will find your phone will ring between 7 and 8 on Monday and it will be Mercers. My advise to you would be NOT to speak to them on the phone or discuss anything with them, tell them you will only deal with them in writing.

 

If you need any more advice shout out.

 

Love SG x

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Please note I am not legally qualified, I am offering advice based on my own personal experience in the hope that it may be of help to others in a similar situation.

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The card says that they've tried contacting me without any success and there is a number to call if this is inconvenient. Is it a ruse to get me to call them? There is also a space for a signature, but nobody has signed it. I will organise a CCA tomorrow morning!

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Dont bother buying any Scones or cream as most of the time it is a empty threat.

 

If they do call say

 

UNLESS YOU REMOVE YOURSELF OFF MY PROPERTY WITHIN TH NEXT 2 MINUTES L AM CALLING THE POLICE.

Then if you have a mobile/ portable phone then pick it up and start dialling 999 they will move then.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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In the highly unlikely event of them calling make sure to have your digital camera handy and photograph the doorstepper and take the registration number of his car. For some reason they dont like it

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not thought of that ODC

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Ive got a nice collection of cards from Mercers threatening to call round.

Not had one vist yet!!

The only man who sticks closer to you in adversity than a friend is a creditor.

 

Debt Collection Charges

 

There is no legal basis for a creditor or a debt collection agency acting on its behalf to claim collection costs from a debtor unless there is an express provision in the original agreement.

 

Without such provision, collection charges cannot be demanded as a debt due under the agreement.

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In the highly unlikely event of them calling make sure to have your digital camera handy and photograph the doorstepper and take the registration number of his car. For some reason they dont like it

 

:D I like that idea ODC!

 

You could say as you're doing it "Don't mind me, I am just getting some details about you for Watchdog" :p;)

 

Under Siege we could start collecting these instead of old postcards, they may be worth something in years to come ;)

 

Love SG x

Please note I am not legally qualified, I am offering advice based on my own personal experience in the hope that it may be of help to others in a similar situation.

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I have almost a full set of these lovely cards from RMA/NCO, all I need is Saturday and Sunday and I'm done.

 

I was thinking about sending them a bill for all the tea and cake I have wasted waiting for them to arrive ;)

Be VERY careful whose advice you listen too

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can we also bill them for waste of time reading there empty threats?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Thats a good idea GodMother,

 

I am going to bill Mercers, for taking a day off work so I could stay in all day for when they called round.

 

Im gonna do it!

The only man who sticks closer to you in adversity than a friend is a creditor.

 

Debt Collection Charges

 

There is no legal basis for a creditor or a debt collection agency acting on its behalf to claim collection costs from a debtor unless there is an express provision in the original agreement.

 

Without such provision, collection charges cannot be demanded as a debt due under the agreement.

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let us no how if goes US.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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UPDATE. Guess what? I waited in all day and they didn't show. Actually, I didn't wait in, obviously that would be silly! But I was waiting for a locksmith to fix the back door all morning. But sadly, no one from Mercers. Biscuits back in the tin...........

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LOL glad they made there usual apparence

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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