Too Many Posts Going Unanswered: Your Help Needed

[tiglet]

I'm doing my bit to answer as many new posts as possible (thanks for the tip MB).

 

However, when i use the search again the same day they are still showing as being unanswered which takes a lot of time going back through to try to remember which one's I've looked at.

 

Am i doing something wrong?

[Bookworm]

No, it's just the "refresh" probably takes longer than it should. :-|

[Michael Browne]

However, when i use the search again the same day they are still showing as being unanswered which takes a lot of time going back through to try to remember which one's I've looked at.

 

Those that you've looked at previously should be in 'light' type, while those you haven't should still be in 'bold' type.

[Brassed off]

I knew I'd seen this thread somewhere some time ago and I've just spotted the link in Freaky's sig.

 

I've just done a search on the DCA forum and answered an unanswered post. I did notice though that some threads had probably gone unanswered due to the OP duplicating the thread and receiving answers on the new thread.

 

However, I will try and answer threads which haven't had replies. The only problem I have is that I have subbed to too many threads and by the time I've got through them all, I don't have much time to post on the rest.

 

I usually get through everything by the weekend though, so can always do a search then. Thanks for this Michael

[rory32]

I did notice though that some threads had probably gone unanswered due to the OP duplicating the thread and receiving answers on the new thread.

 

If you report them they will be removed (if unanswered). Duplicate threads unfortunately often happen.

[Brassed off]

Thanks Rory - that's something else I've learnt

 

MODs nightmare methinks

[ab123uk]

Hi All,

 

Just a quick 'n, this thread really seems to have had a positive impact, excellent result MB.

[barracad]

All you need to do is click on Search and then Advanced Search:

 

In the Search Options box:

 

Change 'At Least' to 'At Most' and select either 'Your Last Visit', 'Yesterday' or 'Last Week' and click on the Search Now button.

 

 

Or you can just click here. ;-)

[Michael Browne]

Or you can just click here.

That's cheating.....I like it

[Guest louis wu]

just thought it was worth bumping the this thread back to the top.

 

The unanswered posts topped 100 yesterday, obviously it is halfterm and some people have less times on their hands, but if a few more people got involved it would be easier to keep on top of it.

 

louis

[ab123uk]

further to the above, we seem to be doing rather well in terms of unanswered posts, the last couple of days have been fairly low.

 

I have overcome my fear of being wrong, and now either answer confidently, or answer and say- i'm sure someone knowledgable in this are will be along shortly!

 

this seems to work! (I hope!)

[Hopeful1]

I will be the first to admit that my knowledge and therefore confidence in answering posts is limited

 

I have, however, just answered a couple of threads using the 0 search. I wasn't sure of the answers but i have asked questions for additional info or posted a related topic link.

 

As previously posted it's just nice to know someone's out there. It's also essential to read around, so i think posting links encourages this.

 

Thanks for this thread

[Michael Browne]

I have, however, just answered a couple of threads using the 0 search.

Thanks, that's all it takes.

 

If 20 or 30 people answered just 2 threads a day, the number of posts going unanswered would be virtually zero.

[Hopeful1]

Just to add - i only came across this thread because Freak Leaky had it in her signature - i think Bo said the same.

 

I've now added the thread link to mine as i do tend to waffle so will frequently meet the 100 word quota!!

 

Hey, if it gets the word around

[Guest The Grinch]

If 20 or 30 people answered just 2 threads a day, the number of posts going unanswered would be virtually zero.

 

So If all the Site Helpers and Moderators answered a couple more threads each day then you would have solved your problem.

 

I know they have a lot to do behind the scenes, but an extra 5 mins on a couple of posts??

 

Lead by example, in my opinion...

[Bookworm]

Are you saying that the advice from people like MichaelBrowne or Louis Wu is less valuable or accurate than a SH's or mod's? That's a terrible thing to say.

 

I may be wrong, but my impression of this thread was that it was a perfect example of what CAG is about: average people helping other average people on a daily basis to no gain to themselves. Instead of seeing a "problem", I am seeing yet again the power that people are gaining by helping one another and it makes me very happy to be part of it.

 

PS: "led", not "lead", I don't think CAG is into mining ore. ;-)

[Guest The Grinch]

Lead by example, in my opinion...

 

 

PS: "led", not "lead", I don't think CAG is into mining ore. ;-)

 

I am not talking in the past tense 'led' but in the current tense to 'lead'

[Guest louis wu]

At this point, I would like to thank the Grinch for his/her contribution, as it has reminded me of some of the things we take for granted.

 

So, THANK YOU to all the MODERATORS and SITE HELPERS, who give their time so readily to help others. Most of us are guilty of not saying this publically, and this has given me the opportunity to say something I should have said a long time ago. I appreciate all the time and effort you put into CAG, I appreciate your dedication, and I appreciate that without you the site would simply fail to exist.

 

louis

 

 

PS, Bookie, you are my favourite MOD by the way, I don't say that often enough either:)

[Bookworm]

Awww shucks. *blushes*

[Michael Browne]

Thanks, that's all it takes.

 

If 20 or 30 people answered just 2 threads a day, the number of posts going unanswered would be virtually zero.

 

So If all the Site Helpers and Moderators answered a couple more threads each day then you would have solved your problem.

 

The post you quoted was in reply to a relatively new user who had done just that.

 

Where exactly did I mention SH and Mods? The thread was aimed at all users.

 

As for leading by example, not one of your nine posts seems to have be the least bit helpful or constructive (including the 2 in this thread)

[Hopeful1]

Community spirit is what this site is all about. You would need an army of site helpers and mods to manage the ever increasing numbers of members.

 

However, as an example of the much valued and appreciated help that is given by site helpers and mods, i have added a link to post put on 1 of my threads.

 

The site helper in question spends a huge amount of time helping people (including me) work their way through an intimidating legal system with fantastic support. He has also found the time to give me some moral support which i would not expect with the amount he has to deal with. I also know that he can advise on a whole heap of other issues too.

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/131502-weightmans-hfc-county-court-2.html#post1390366

 

Let's show some appreciation for each other

[Goldlady]

One thing that makes me hesitate about responding to threads with '0' posts if I am just being reassuring rather than offering advice, is that when I look through the new posts and see that there have been one or two replies, I assume that the OP is getting some help and don't rush there unless it is something within my remit. I have always assumed that leaving it as a '0' will make more people look at it.

 

I know what I am trying to say:p

[Bookworm]

I know what you are trying to say too.

 

If you are worried that your advice might not be spot on, you could always give your advice and say: "I'll bring your thread to the attention of someone who might be able to add something else" and then hit the button with a "can you check that my advice is accurate, please?". As you gain confidence and knowledge, you'll find yourself hitting that button less and less. ;-)

 

I think it is important that people should get an answer, even if it is a just a "hi" so they know they have been seen. ;-)

[Michael Browne]

I have always assumed that leaving it as a '0' will make more people look at it.

 

Yes, but not always answer it and gradually it sinks out of sight. There are over 1000 unanswered posts since last August,

 

Any reply bumps it to the top of the forum. The OP (or others) will usually respond, which bumps it again

[Goldlady]

But would doing that not overburden the already overworked mods and site helpers? I have done that if I think there is an urgent need, but not if it is a fairly simple question that someone other than me could give a much better response to.