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    • Asset Link filed for a default CCJ against me, in relation to an old Barclaycard debt which I apparently signed an agreement for back in 2000.   I did not own a Barclaycard in 2000 so I know this is not true.  The CCJ notice was sent to an old address so I did not receive it.  Years later when I found out about the CCJ when I applied for credit, I put an application in to have the CCJ set aside.   As part of the set aside case, I was asked by the judge to provide a draft defence, should the CCJ be set aside.   The defence I provided was that I did not admit to the debt as I had not been provided with any evidence of an original loan agreement.   I won the case and the CCJ was set aside.   Link then filed to court again to make me pay the debt.   We both filed directions questionnaires and the judge allocated the claim to the small claims track.   As part of the directions, additional directions given were as follows ' Additional Directions in a claim for an Assigned Debt - Because the claim is in respect of an assigned debt the Court makes the following directions for the management of claim.  The claim shall be automatically struck out at 4pm on 3 April 2024 unless, before that time, the Claimant delivers to the Court and to the Defendant the following documents'  It then listed various documents such as an original agreement, deed of assignment, notice of default, statement of account setting out how the alleged debt accrued under that agreement etc.     The Claimant failed to provide these documents within the deadline provided and instead I received a copy of a bundle of documents provided by them in preparation for the court date, this was received weeks after the deadline.    I have called the Court to ask if it has been automatically struck out and they advised that it is not automatic and that I should still send my witness statement by the deadline provided, which is Wednesday.  This does not give me much time to prepare my witness statement.   I have never done anything like this before and I am unclear what my witness statement should include.  My thoughts were that I should keep it simple and stick to the facts, like the fact thy have not provided evidence of the original agreement, or the deed of assignment of the debt.   They have provided a copy of a default notice from Baclaycard dated 2015, this states a figure of £550 but the debt they say I owe is £10k.   I am not sure what makes a valid default notice?   I have previously requested proof of the debt from Barclaycard directly and have evidence of emails between us where they have been unable to provide me with the agreement or any documents at all relating to the debt.   Should I include these as an appendix?  Are there any other documents I should include in my bundle?    I have also tried to mediate with the claimants, to save the court costs and time, on a without prejudice basis, but the claimants solicitors refused to mediate.   Should i state this in my witness statement too to show the judge that I have been reasonable and they haven't? Many thanks   Louise
    • Right that's exactly why so many drivers got caught, it had been that way for many years then suddenly changes with no warning
    • The hearing is 25th June, I have downloaded items to different organisations previously but they do it a simple way and I just cross out private things with a felt tip and sent to an email address.  I have looked at the instructions for CAG it seems extremely complicated especially this about having to use a system MSPAINT.EXE that removes your personal information. I am hoping one of my Grandchildren understands things to give me help, I have shown one of my daughters she said she does not understand the instructions. I have a PC and I mainly use a lap top, as previously advised I only understand the straightforward things, sending an email and using my scanner to send a document that I save in a file or send it to an email. I will try and find someone to help me, thanks for your help you have given me so far appreciate it        
    • Yes, it would. Especially as they are supposed to put up extra signs to show that parking restrictions have changed, which of course they won't have done.
    • Right would that be grounds for a dismissal right there then, 90 seconds?! Lookingforinfo - you're getting crossed wires buddy, we're in the hospital thread here, the ICO complaint was my other appeal the Locton estate one   Regards
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Samsung TV problem


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I bought a £650 TV on behalf of my mum in September. TV and DVD's are important to her as she's housebound, so for peace of mind, and against my advice she decided to pay approximately £230 for an extended warranty.

 

Just before Christmas the remote control packed up, so my sister took that back to Curry's and was told that it would take up to 3 weeks for a repair. Had I taken it in I would have made much more fuss I can assure you, but she accepted that. I've now bought a new all in one remote control as Mum could not operate the TV unless a carer or visitor called in, not even to switch on and off or change channel.

 

My son used to have a Saturday job at Dixons and feels that 3 weeks is an acceptable time for a repair but my feeling is that for £880 in total, we should have the peace of mind and a working TV and remote control for some time to come. I'm thinking of writing a letter of complaint to the manager of Currys, but am not familiar enough with SOGA to make a decent job of it. Any help would be appreciated.

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I think you will find that the Samsung remote controls, like many others (especially of Korean-type origin) are not repairable. The manufacturers, as a rule, give no service back up for them.

If they go faulty, they're usually replaced because it is cheaper to replace it than to pay £30 to £40 an hour plus parts to repair it.

Remember an engineer's time costs the same, whether the item is worth £500 or £5.00.

 

That is based on 25 years experience in the retail/rental trade.

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So are you saying we'll need to buy a new one in all probability, or will it be replaced under the guarantee do you think?

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They should replace it under guarantee, but the three weeks would be to get a replacement, not to repair the faulty one.

 

Might be worth contacting them and pointing out that they should be able to supply a replacement in less than three weeks.

 

I'm sure that they must have access to other TVs of the same type, that they could doner a RCU from.

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Thanks Rooster. The girl at Currys said she's follow it up and phone me tomorrow, so I'll ask her about that. The one we got was only a tenner, but it annoys me when so much has been spent already.

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Of course it's annoying. Especially as the TV is only four months old and under warranty!

 

Good luck.

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Thanks.:)

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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