Jump to content


  • Tweets

  • Posts

    • well you made the cardinal sin by phoning these scammers at least once so their persistence could go on. however you are new so there you go. you never ever ever phone any of these likes of scammers on these fake schemes that seem plausible.  just like a DCA chasing any old debt .. they are NOT BAILIFFS and have  ZERO legal powers to actually do anything. dx  
    • Okay understood now just based on personal experience how long does this go on for 
    • civil recovery schemes run by the likes of RLP DWF etc etc are a scam. totally IGNORE EVERYTHING. no if's or but's dx  
    • I’m 17 years old and Received 2 letters from dwf with my name spelt wrong and they are asking for for £230.40. I rang dwf civil recovery the first time upon taking advice from citizens advice to explain to delay to deadline as I was in the process of receiving advice which wasn’t much help. When that deadline was done I then called again to delay the deadline as I’m struggling financially and it’s lot of money they are asking for and I tried to dispute the cost to which they said okay we will delay it another 7 days for you to dispute the cost but I asked them how do I dispute this to you or Sainsbury’s and they said “we can’t advise you on this matter” I’ve read a lot of threads saying to ignore them but I was unsure now as I’ve made contact and have tried to dispute the payment and pay it which might mean I have admitted. Would they just persist harder and take me to court eventually or file for a ccj.   I would like to ignore them still but I would like to send a strong email so they know I’m clued up and then ignore them. I also want to pay the reasonable amount and get this matter solved. any advice on the law or similar situations are helpful when I called them I asked for an itemised bill. £101 stolen goods  ( supposedly caught me because they watched me on cctv over the duration of the week) also why did they not stop me in the first day. £20.40 recovered goods £150 security costs     Thank you 
    • Theirs does, it’s the first line of it confirming name, occupation and address  thanks again though jk for highlighting! 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

they owe us £1645!!! - received 1st standard reply


ANNALH
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6607 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello,

 

We sent a letter to HSBC yesterday by recorded delivery claiming £1645 for just over 2 years of charges and gave them 14 days to respond.

It is a joint account we have held for around 4 years and for the first 3 years they were throwing loans, overdrafts and savings accounts at us. For the last year to date they have started being very mean to us, refusing to give us anything, even though they were our main bank and we had lots of money going into our account. Unfortunately we cannot close our current account as we have a loan with them which has to be repaid from this current account, so we now use another bank for all our day to day banking and just keep HSBC open to pay loan each month.

I suspect they were a little annoyed when they got the letter this morning, but then we have been annoyed with them for a long time, so roll on the time when we can close our account and have nothing more to do with them (not before we get all our charges refunded though!!)

Link to post
Share on other sites

Had my first reply letter from HSBC today (17th). Which is exactly 1 week after they received my letters (i actually sent 3, one to Canada Sq, London, 1 to local branch, 1 to address in Sheffield I got off this site).

 

Its just the standard...'we are investigating'...letter, but does not say when they will write back, only 'when I have completed my investigations'. They also enclosed a helpful leaflet, which I had specifically asked them NOT to send!

 

They have 7 days to conclude their investigations and refund my money or I start court proceedings.

 

The clock is ticking!!!

Link to post
Share on other sites

  • 2 weeks later...

So, received 2nd standard reply from Phil Beaumont 'Senior Service Quality Officer' no less!!

basically no more helpful than the first reply I had, spouting clauses in their terms and conditions, 'clause 7.11 section 2.', their charges are fair and are clearly stated in their published price list, blah blah blah.'

 

This letter came the day after I went onto MCOL and filed a claim, I received the notice of issue from the court today so hopefully that means the bank should have received their letter from the court today too.

 

Lets see what they do now.

Link to post
Share on other sites

Don't allow yourself to be silenced. This is a breach of your civil rights - don't let them get away with it.

 

You will still get your money.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites

Hello,

 

HSBC have just acknowledged my court claim (03/04/06), havent even had the docs from the court yet when I get a letter from DG Solicitors offering me a full refund in exchange for confidentiality!

 

Success!!!

 

 

so glad I read this, got my letter from Phil Beaumont this morning. The only thing that worried me is I am currently £1000 OD (interest free as I'm now a student), and I think they might try bully me into paying it back. But I am going to carry on and start court proceedings. I'm only claiming £933!!

Link to post
Share on other sites

I have received my letter today from Phil Beaumont with an offer of £420 which is nowhere near what the actual charges have been which is closer to £2500. He has also sent me a document to sign stating I will accept that this under no circumstances admits guilt on behalf of HSBC and that I will finish my claim there.

 

I am fully intent on now taking this through the courts but does anyone know if the 'settlement of goodwill' will go against me in the courts? and should I now notify HSBC that this offer has not been accepted and I intend court action or just move the process forward?

Link to post
Share on other sites

Ha - Sanrich, what Seminole means is:

 

Start your own thread. It makes it easier for us to follow your progress.

 

If you are serious about getting your money back - and by being here, it shows you are, then if you start your own thread (don't be shy ) - then your case wil be looked at and encouraged by people that have been through the same thing.

 

It's just much easier to follow that way.

 

The thing is, there are only 10 of us who are constant Admins, or mods (with over 11k members), and it's really quite hard to follow everyones case (and offer advice, encouragement) if they are buried in other peoples.

 

Sometimes it gets to all of us, but hey, that's life.

 

Stick with it, don't be put off - you WILL get your money back!

 

Don't accept their first offer - if you were selling something at auction, you wouldn't take the first bid if you had a choice - you'd hold on for the full amount.

 

Do the same here - you WILL get your money, and why shouldn't you?

 

They have taken it by means of penalty for breach of contract - this is not allowed under English law - if we have to abide by English law, then why shouldn't they?

 

They have taken advantage of the fact that people think that banks can be trusted - they have shown, time and time again that this is not the case.

 

Stick by your guns. And when you get your money back - shout it to everyone and anyone that will listen.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

------------

Link to post
Share on other sites

  • 12 years later...

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6607 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...