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deliciosa

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About deliciosa

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  1. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Welcome and good luck! Thats a ridiculous amount of money they owe you.. that would pay off all my debts!!!!!
  3. Got my money this morning. I cannot express how grateful I am to you all guys! If theres anything I can do for you besides tokens, just let me know please. Please keep up the good work! Ps: Overdrawn, where do you want me to send the champagne?
  4. Thanks for all your help! However, I have spoken to A Pretty and accepted the 250 simply because I want to finish with HSBC already, I dont want to wait, I dont want to stress anymore, 250 is fine and its a kind of free money now. I am waiting for it to arrive to my account. I am extremely grateful to all of you!!! x x x x x x x x x x x x x SUCCESS!
  5. I think I won't go for the court action. Guaranteed 250 or risk 410? I think I'll go for 250. And I am very grateful to you all! and will donate a token, too, once I receive my money x x x x x xx x
  6. Ok thanks, this is what I am about to send.... Mr xxxxxxxxxxxxxxx Senior Service Quality Officer HSBC Bank plc Arlington Business Centre Millshaw Park Lane Leeds LS11 0PP Dear xxxxxxxxxxxxxx 23 April 2006 Ref:xxxxxxxxxxxxxxxx Thank you for your letter dated xxxx offering a settlement of £xxxx representing part of the charges applied to my account. I will be happy to accept the sum of £xxxx but only on the basis that I will continue claiming the reminder (£xxx). I am sure you understand that if I proceed with a claim, I will have to add my costs
  7. Do you really doubt they would offer me a full refund without me filing a claim? Some people have been offered here....
  8. Then I'll go for it, I can't lose anything. I will write the letter and post it here first, can you please check if its ok?
  9. Yeah but if I claim I have to pay 50.. whereas if I dont, they might offer me full refund in a few days... what do you think?
  10. REPLY: Default Re: Please help -* they are offering settlement, don't know what to do!!! Keep calm - there's no rush.. You have to ask WHY the bank would offer this amount if they were in the right? They do so because there is a chance that people will panic (which you might be doing) and accept it - saving themselves a small fortune. Whilst it is always your call, my advice would be to reply to their offer, accepting the sum ONLY on the basis that you will continue to claim the remainder. Banks do not have a defence to their charging policy, so meeting you in c
  11. Received my second letter, they offer me 250 (claim for 410). Please help. Is there a template letter that I can send that I want the full amount? I dont know what to do, I am happy they are offering settlement!!!! Please let me know what to do, I am panicking!!!!!! I really wouldnt do money claim online if I dont have to... what if they withdraw this offer?? HEEELLPPP! (sorry I posted it twivce, bt I want to send the letter off asap!!!)
  12. Please help! Received my second letter, they offer me 250 (claim for 410). Please help. Is there a template letter that I can send that I want the full amount? I dont know what to do, I am happy they are offering settlement!!!! Please let me know what to do, I am panicking!!!!!! I really wouldnt do money claim online if I dont have to... what if they withdraw this offer?? HEEELLPPP!
  13. I hope you're right Overdrawn! If I get it back, I'll donate some vouchers and send you a bottle of champagne 5 days to go! on the 26th I am posting my claim!
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