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    • Which Court have you received the claim from ? Civil National Business CEntre       If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Lowell Portfolio i Ltd   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 15 Feb 2024     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit ACt 1974 for a CApital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972   What is the total value of the claim? £1112   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragaph 3, but I did receive a Letter of Claim with a questionaire/form to fill.   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? no   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter?   Did you receive a Default Notice from the original creditor? Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One.   Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments.   What was the date of your last payment? Appears to be 20/4/2022   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
    • Atsushi Katsuki tells the BBC the firm sees the sober generation as both a risk and an opportunity.View the full article
    • Yes you should take this view, but this is nothing to worry about you will be fine. you have a very well edited WX im sure although I haven't actually looked at it because I can't seem to work out which one is the new one anymore, although I do remember something previously. however if i remember it right its just a lost parcel via packlink and no insurance which frankly is pretty straightforward and should be a copy of farooq v evri. Have I understood the case right? Please tell me if not as there is rather a lot on this forum
    • well in every other thread advocate or not evri always send a cpr27.9 because they never turn up. I don't think we've seen a thread here without one. Maybe @BankFodder can tell me if i've missed one, but all of the ones I can remember there has been a cpr 27.9 notice even when an advocate has attended and from my own knowledge also I've always had CPR 27.9 advocate or not. I dont think there is a single thread on this forum where evri have shown up themselves and similarly I don't think there is a single thread where they dont send notice (aside from this)
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Now I'm ready to act


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I have started this thread for my boyfriend who has enlisted my help in getting his bank charges back.

 

We posted the DPA several weeks back and RBS didn't even aknowledge his letter they just sent a bundle of statement, with a covering "as requested letter". Cusotmer service at it's best NOT.

 

So we (the royal we) are going through and totaling up to insert into the Prem letter.

 

Lets hope their customer service improves.

Me - Nationwide: Total Claimed £740.06 inc court costs

Prem posted 09/06/06, LBA sent 27/06/06 :)

Claim Issued 08/08/06 :mad:

Partial Refund 18/08/06:-)

 

 

 

My Fella - RBS Total Claimed:£671.75

Prem Posted 30/06/06, Prem posted to branch 26/07/06 :)

LBA sent 18 Aug - Moneyclaim due 01/09/06

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My bank statements arrived in a torn envelope- I assumed the 'with compliments' slip must have fallen out! Aye right!

Anyone get the feeling that there's a wee man/woman at bank HQ or wherever, getting heartily sick of printing and posting millions of copies of bank statements.:);)

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I too have just received a historical print out of my account...however I just asked the nice man at my branch of RBS if he could arrange it...and he did!! No charge...presumably done out of the goodness of their hearts!! So far the back dated charges amount to over £4,000!!!

 

However, at the moment trying to get back charges for June that sparked all this off, for us. Initially they wanted us to sign a dislaimer to say we would accept this refund as full and final settlement and would not seek to reclaim charges made prior to June!!! What a cheek!!! Told them, would accept as an interim payment, but would be considering whether to re-claim charges made on my account over the last 6 years, as entitled to do so. It is amazing that the banks have been allowed to get away with this for so long.

 

Pity there isn't a bank out there that wants to conduct its business fairly...I am sure there would be a whole lot of people moving their accounts if there was!!

 

Will keep the forum updated as things progress. Good luck to everyone else.

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Hi Guys, I'm back been a bit frantic on the home front - My fella's total comes to £671.75 to say he was shocked was an understatement. Post the Prem letter on Friday 30th and now we wait for a response.

Me - Nationwide: Total Claimed £740.06 inc court costs

Prem posted 09/06/06, LBA sent 27/06/06 :)

Claim Issued 08/08/06 :mad:

Partial Refund 18/08/06:-)

 

 

 

My Fella - RBS Total Claimed:£671.75

Prem Posted 30/06/06, Prem posted to branch 26/07/06 :)

LBA sent 18 Aug - Moneyclaim due 01/09/06

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Today my boyfriend got a response from (get this) "NatWest" re his prem letter about his a/c with "Royal Bank of Scotland". saying "I have not been able to trace an a/c in your name.... not a vaild Natwest sort code" Duh! obviously because it's a RBOS a/c.

 

His Prem letter was addressed to Stuart Higley, Customer Relations at RBOS, National Westminster Hse, 225 Shenley Road, Borehamwood, WD6 1TE. And the reply from NatWEST is from ... yep Stuart Higley.

 

Can someone enlighten me?? Should I resend the letter to Mr Higley and point out again that it is under RBOS or should I sent it elsewhere.

 

Grateful for any advice!!

Me - Nationwide: Total Claimed £740.06 inc court costs

Prem posted 09/06/06, LBA sent 27/06/06 :)

Claim Issued 08/08/06 :mad:

Partial Refund 18/08/06:-)

 

 

 

My Fella - RBS Total Claimed:£671.75

Prem Posted 30/06/06, Prem posted to branch 26/07/06 :)

LBA sent 18 Aug - Moneyclaim due 01/09/06

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I'd be tempted to send a copy of your original letter, along with his respose to your local branch - oh, and remind them of that ticking clock..!

 

Good luck, keep us posted

** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

 

I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

 

The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

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Can someone enlighten me?? Should I resend the letter to Mr Higley and point out again that it is under RBOS or should I sent it elsewhere.

 

Grateful for any advice!!

 

To be honest I would send al correspondence to the branch directly. They will prob send a 'sod off' letter back, then send the LBA, again to the branch. This was my approach and it has now been forwarded to Custome Relations Dept.

 

Hope this helps.

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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  • 2 weeks later...

Thanks for the advice guys, I have sent a coveing letter to the branch and included all the letters received, so now waiting for a reply - form any one. But I think I will send the LBA to the branch too.

 

Cheers

Me - Nationwide: Total Claimed £740.06 inc court costs

Prem posted 09/06/06, LBA sent 27/06/06 :)

Claim Issued 08/08/06 :mad:

Partial Refund 18/08/06:-)

 

 

 

My Fella - RBS Total Claimed:£671.75

Prem Posted 30/06/06, Prem posted to branch 26/07/06 :)

LBA sent 18 Aug - Moneyclaim due 01/09/06

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