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Found 5 results

  1. I bought a diesel Volkswagen Passat estate car around a year ago from a local car dealership. While my wife and I were out for a test drive, I made sure to ask the salesman if the car had been affected by the VW emissions scandal. The salesman told us that it was not as they had checked. However, I recently received a letter from Volkswagen stating that my car was indeed affected. We would not have bought the car had we known that it was affected. What are my rights in terms of the dealership? I have no written or recorded record of the conversation, bu
  2. Hello Friends, Yesterday, me and my wife had this bad experience at a carpet shop. After bargaining the price, when we decided to leave the shop without buying, the salesman asked me 'What happened?'. So I said that I will wait for being more closer to Christmas time. Then the salesman gave very rude reply to us that "come after two three years and the prices will be low" and in a very condescending manner. My wife felt very bad and insulted about this. Can I use any legislation to help me in this case here. Really help as my wife was almost in tears when she left the shop. I r
  3. Ordered a new car on Friday, realised there was an anomaly in the costs of around £200 in the dealers favour. Contacted the salesman yesterday and it appears he added a delivery pack to the finance agreement without asking me first. This 'pack' was for stuff like a valet, umbrella, mot for life, £40 fuel etc etc.. Nothing I wanted with a brand new car other than fuel.. He says he has to add them to all sales and only his manager can remove it, he says he will get it removed on Monday and let me know. I am now feeling a bit miffed and even feel like cancelling the order and
  4. Hi all. We are new around here and looking for any useful information. Cut a long story Found car on ebay david drove to us "for a look at it" before I knew what was happening I was in the bank taking £1250 out I got home to hit the "buy now" to find the Renault Laguna had changed into a Saab (yes same item number) Sorted insurance out, went to car next am & a Tyre is flat, had that sorted then could not engage any gears. called T/ standards (as most know it is the CAB) They advised to reject the car & get an engineers report. After a few Emails I got " see you in
  5. my car recently developed a fault see picture attached , i took it to BMW and they wanted £650 to repair on top of the £100 i just paid to have a diagnostic . so i thought i would go see my friend that owns his own garage , so he rang bmw to confirm this could be done and they told him yes a second hand part can be put in and it will all be ok . so he fitted it , but couldn't turn the light , this can only be done by bmw , even though they told him he could do it . so i decided to get rid of the car , i got the service coming up the mot , it needs 4 new tyres and various other thing
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