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Found 9 results

  1. I bought a diesel Volkswagen Passat estate car around a year ago from a local car dealership. While my wife and I were out for a test drive, I made sure to ask the salesman if the car had been affected by the VW emissions scandal. The salesman told us that it was not as they had checked. However, I recently received a letter from Volkswagen stating that my car was indeed affected. We would not have bought the car had we known that it was affected. What are my rights in terms of the dealership? I have no written or recorded record of the conversation, bu
  2. This is a very long story so please bear with me, I am now at my wits end and could use some advice if anyone could please help. March 2013, I heard from a friend who worked at the local VW garage that there was a 2007 VW Caravelle coming in as a part exchange. I'd been after one for a while so once it was in I went to look at it. It was a lovely bus, first owners were no other than Ant and Dec so it had all the bells and whistles. On the test drive it went well, I noticed the automatic gearbox was a little 'laggy' when I got back I discussed this with the
  3. VW shares are down 30% so far this week. Volkswagen is facing multiple investigations in the United States, including, reports say, a criminal probe from the Department of Justice. They follow an admission by the world's biggest carmaker that it deceived US regulators in exhaust emissions tests. A DoJ criminal investigation would be serious, as federal authorities can bring charges with severe penalties against a firm and individuals. Late on Tuesday, New York state's top lawyer announced an investigation. . I've said time and time again that there is nothing special ab
  4. I'm hoping for some advice. I had a car on finance from 2008 to 2010.i lost my job and was struggling with payments. The car was then repossessed in 2010, but from reading the forums I'm a bit concerned about the following: It looks like I should have received a default letter, but didn't get one? The car was taken from private land (a private parking space in the courtyard for the flat I own) It contained my personal possessions, which I never got back When I called 1 day after it was repossessed and offered to pay (I could borrow money from parents) they refused saying it was too
  5. Hi All I wanted to get some feedback from people as i feel like i want to take action against Volkswagen. My mum purchased an ex demo car from Shepherds Volkswagen in Bishops Stortford (now managed by the Vindis franchise). It came with a three your warranty and the car has literally just passed it's warranty by about eight months. In the last few months the car paintwork is bubbling. Back panels, side panels, roof etc. VW have acknowledged this is a problem and offered to contribute half of the repair bill. They have also acknowledged through their dealers that "something was d
  6. Since I bought my 1.4 TDI PD VW Polo in 2002 (yes I know its old but its only done 17,000 miles) I have changed the engine oil every year using the recommended 5w40 semi synthetic 505.01 oil (Millers). I have always bought a 5 litre container of oil but the engine only needs about 4 litres so I always have about a litre left, this builds up so about every fourth year it has built up so I dont have buy for that particular year.I now have a build up of about 3 litres and as it is near to oil change time I went to buy a 5 litre container of the recommended oil only to find Millers have discontinu
  7. Hi Hopefully someone can help me. I purchased a new 2013 VW Beetle on a lease and picked up the car on 23rd March this year. Very happy with the car apart from the clock. Basically, each time I drive, the clock (to tell the time) disappears and is replaced by a reading in KPH. There is no other place on the car to tell the time other than this clock. I went back to the dealership about this and they got one of their tech guys to have a look at it and he basically told me it's for European driving, they have to show by law readings in MPH and KPH. That's fine, however I hav
  8. Volkswagen Group UK Ltd t/a Audi Yeomans Drive Blakelands Milton Keynes MK14 5AN Date: 27 March 2013 Media: Internet (on own site) Sector: Motoring Number of complaints: 1 Complaint Ref: A12-210019 Ad Claims on http://www.audi.co.uk, under the heading "Audi A3 TDI - the most fuel efficient Audi ever" stated "The A3 16 TDI is the most fuel-efficient Audi ever returning a quite remarkable 68.9mpg on a combined cycle". Issue The complainant, who had bought the car, challenged whether the claim "68.9mpg" was misleading a
  9. Hi all, Got an interesting one here. I bought a VW about 18months ago now. At the time of purchase I queried the service history as it looked like it hadnt been serviced within the manufacturers timescales. The dealer said that it had and I got him to confirm that to me in writing. I am now in a position where the car has developed a fault and it is just outside of its warranty. On speaking to VW UK they advise that they would not get involved in a goodwill repair because it missed its first service interval. Therefore I can only conclude that I have been mis-sold the vehicl
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