An observation, if I may: Mini gearbox bolts are, from the factory, coated in a thread-locking compound that stops the bolts from unwinding in normal usage. If you're unsure, thread-lock is a thick liquid applied to the bolt thread before the bolt is tightened. After the bolt has been torqued, the compound hardens and acts as a sort of glue, stopping the bolt from unwinding. If you have had a bolt come loose, my initial suspicion is the garage has not reapplied fresh thread-lock compound on reassembly. You could test for this by having an independent mechanic remove another gearbox bolt and check for residue on the bolt thread. It'l

Go here https://www.consumeractiongroup.co.uk/topic/393251-received-a-court-claim-from-a-private-parking-speculative-invoice-how-to-deal-with-it-hereupdated-dec-2021/ and scroll down to Q2) How should I defend? There is the generic, bland defence that we use in 99% of claims. However, in another case where the fleecers had added huge amounts of interest fellow Site Team member Andyorch underlined that the charlatans should be challenged about this in the defence which is why I suggested something like saying that it is unreasonable for the Claimant to delay litigation for nearly five years and to add nearly £70 in interest.

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cant hurt

Too much info! Just use our standard bland defence. It's in the parking ticket sticky.

they mail them back recorded. dx

It depends on how it is expressed. They won't backtrack once they have promised to pay you. However if I were you I would come right out and tell them that there are all the other claims which will be in the pipeline will soon and you are giving them an opportunity to sort everything out at one go at minimal cost to themselves otherwise you will be going to court one by one. Emphasise that they are all separate tracking numbers. Separate contracts. Separate items and it's up to them having to play it.

tbh I found your last post rather confusing What is this letter received from section 75? It would seem that they are going to comply with the fos ruling? So if they fix the car and then you end the agreement there will be no argument over condition etc at the end of the agreement so nothing to gain/lose by having it put back in roadworthy condition at their expense They will have to contact you re the end of the agreement, personally I wouldn’t complicate matters Please reiterate again to save wading through the thread the financial details the fos have told them to expedite

No problem. I expect people will be along to advise later. HB

I did identify the dealer, Andrew Long. I did say that we have not had a professional opinion to the cause of the issue (that's the next step). We went to purchase the car if it looked ok, but were put off buying immediately by him saying he wanted to valet it first. We are about 15 miles away from his premises. When it was delivered, it was driven by a woman, with him accompanying her in a different car. They said they were off to a campsite for the weekend and it was on the way anyhow. I'm at work right now, but can tell you the mileage later on.

Many thanks for your help. I have read the steps involved but I'm really struggling to take in all the information and I apologise for making some schoolboy errors. I have amended the notice of County Court action period to 14 days. Date xxxx Dear Sir Re: Letter of Claim Ref:xxxx We write to you confirming details of my claim against you (John Lewis). We ordered a Samsung RS68A8820S9 Fridge Freezer from you on 17 June, order no 404298754. Delivery was completed on 28th June, at the same time your delivery agents removed our old fridge freezer. During the process of removing the old and delivering the new

No it won't! The will refuse to show the contract and planning permission doesn't exist. So you can say in your WS that they promised to show this evidence but then reneged on the promise. Won't look good to a judge.

So they wont move the mediation. They said I can cancel and it will go to the local court to decide on the next steps so i am just going to have to suck it up and do it on holiday!