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    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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Court documents received from Bryan Carter, issue date 15/01/14 - advice please


Blaze36
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Hi all,

 

I posted about this a while ago when I got the letter before action for a Shop Direct debt. I didn't do anything about the letter, despite some excellent advice (yes, I'm an idiot but life got in the way) and yesterday I received a letter from Byran Carter dated 15/01/14 stating they'd issued litigation proceedings. Today I got the court documents.

 

I've read a few threads on here and I get the general idea of what I need to do - file an acknowledgement with the court, then I have 28 days from the 15th to file my defence.

 

I have no documentation whatsoever about this debt. The court documents are saying the debt was assigned to/purchased by Lowell on the 06/04/2012. The claim amount is for £238.49 on the court documents, but the letter I have from Bryan Carter says different figures.

 

The Bryan Carter letter says:

 

Principal balance: £337.38

Interest: £33.89

Court Fees: £50

Solicitor Costs: £15

Outstanding Balance to pay now: £337.38

 

Now, I don't claim to be a mathematical genius but it"s obvious to me that Bryan Carter have made a mistake in naming the principle balance to be £337.38 because if you take the balance claimed for on the court documents (238.49) and add the interest, court fees and solicitor costs (238.49 + 33.89 + 50 + 15 = 337.38) you get what they've named as the outstanding balance.

 

Can I use that mistake in any way?

 

I'd really appreciate any advice you have, particularly if it's in an easy to understand step-by-step format as my brain is a bit frazzled at the moment!

 

ETA: Ignore the bit about me assuming he'd made a mistake with his maths. I assumed principle balance meant 'balance owed before charges added. My mistake there...

Edited by Blaze36
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Stop panicking smile.png

 

If this was me, I'd send the CCA Requestlink3.gif to Original creditor ASAP.

 

http://www.consumeractiongroup.co.uk...iewing%29-nbsp

 

I would make sure you insert this

 

(a) the total sum paid under the agreement by the debtor;

(b) the total sum which has become payable under the agreement by the debtor but remains unpaid, and the various amounts comprised in that total sum, with the date when each became due; and

© the total sum which is to become payable under the agreement by the debtor, and the various amounts comprised in that total sum, with the date, or mode of determining the date, when each becomes due.

 

You may also want to SARlink3.gif the OC as the information they send you could be priceless down the line.

 

http://www.consumeractiongroup.co.uk...Access-Request

 

Make sure you acknowledge the claim online, this will give you an extra 14 days to prepare your defense.

 

You then need to send the solicitors on the claim form the CPR31.14 letter, asking for EVERY document they have mentioned in the POClink3.gif (This is vital)

 

Let me know if you need a link to the CPR31.14.

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Oh, believe me, I'm far from panicking. :-D I know he's an ******** out to get as much money as he can from putting these claims in.

 

Right, so send the CCA request to Shop Direct, as they're the original creditor? My understanding is that SAR is subject access request, which falls under the Data Protection act, meaning they have to send me every bit of data held on me.

 

Then, send the claim form to Bryan Carter. Ok, sounds good - can you post a link to it please? What does POC stand for? I know some acronyms, but not all.

 

I've already acknowledged the court documents online to get the extra 14 days, so that part is dealt with. Thanks for your quick reply, much appreciated.

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Ok - listing the documents mentioned in the POC. The text of the POC is:

 

This claim is for 238.49 the amount due under an agreement between the original creditor and the defendant to provide finance and/or services and/or goods. This debt was assigned to/purchased by Lowell portfolio I ltd on 06/04/2012 and notice served pursuant to the law of Property Act 1925

 

Particulars re shop direct a/c [REDACTED BY POSTER, not putting the account number on here]

 

and the claimant claims 238.49. The claimant also claims interest pursuant to S69 county court act 1984 from 06/04/2012 to date at 8% per annum amounting to 33.89.'

 

Am I right in thinking the documents listed here are the credit agreement between me and Shop Direct and the letter showing the debt was purchased by Lowell from Shop Direct? I can't see anything else that I would class as a document.

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Ok, all letters are being sent today - the CCA request to Lowell, the CPR31.14 to Carter and the SAR to Shop Direct.

 

I couldn't get my printer working, so I'm off to get them printed out, then get postal orders for the £1 CCA fee and the £10 SAR fee. All letters will be posted so I can see they've been signed for.

 

I'll update when I hear anything.

 

Quick question - What is the statutory time limit for response to a CCA request? It's not mentioned in the template letter and I've got a three year old hanging off me wanting attention, so I didn't have time to search.

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I received a reply from Bryan Carter today. Can someone help me make sense of it, please?

 

'We write further to your letter dated 24th January requesting disclosure under Part 31 of the Civil Procedure Rules.

 

We confirm the Claim Form was issued by the Northampton County Court Bulk Centre and that the Court's Protocol was followed when issuing the Claimant's Particulars of Claim. Practice Direction 7C point 1.4 (3A) eliminates the requirement to attach the documents to the Particulars of Claim when they are issued by this Court.

 

We confirm this matter will be most properly allocated to the Small Claims Track as this is a simple contractual matter and Part 31 of the Civil Procedure Rules will therefore not apply.

 

In any event, the Notices of Default and Assignment left the control of the Claimant when they were dispatched to you.

 

It is the original creditor's policy to issue agreements at the start of the contract and statements throughout the duration of the agreement and, in this regard, we ask you to refer to your own records.

 

We confirm we are not agreeable to an extension for filing your defence.

 

We confirm that we are in receipt of your acknowledgement of service. As you will be aware a Claim was issued in this matter on 14 January 2014. Please respond to the Claim using the Response Pack provided by the Court. You should comply with the deadlines outlined by the Court in order to avoid a default Judgement being entered against you.'

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Thanks for moving it. :-)

 

I've been reading a fair few threads, but I'm still clueless as to how to proceed. I believe I can file something to force the court to order the documents produced, but that it will cost me £40?

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Just adding - I've just acknowledged the service form online, so that gives me until 12/05/14 to file a defense.

 

Erm, if you received your claim around the 18th January.. you dont have until May to submit a defence !!

 

Issue date + 5 for service = XX/XX/XX + 14 days to acknowledge claim = XX/XX/XX + 14 days to submit a defence = XX/02/XX

 

 

They are correct in that they are not required by way of MCOL to attach documents -however they are expected to provide them to you at the earliest time possible. They are just delaying matters by not responding more positively to your CPR request. However again, strange as it might seem, they dont have to until ordered so by the court.

 

If you wish to have the court order them to do so, then you would have to make application on form N244 and yes, it will cost you the £40.00 without a hearing or £80.00 with. You would be able to claim these costs back if you were to win.

 

I think that there comes a point when the Directions questionaiire is sent to you and you can note on that, that the claimant is suing on a contract that they do not appear to be able to produce.

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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It is the original creditor's policy to issue agreements at the start of the contract and statements throughout the duration of the agreement and, in this regard, we ask you to refer to your own records.

 

It is my understanding that Shop Direct do not issue agreements and that the first payment of the account is pretty much an agreement.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thanks all. That May date is a typo. The defense has to be in by 12/02/14.

 

So, it's a good thing that Carter is being obstructive over producing the documents, then? I just don't know which way is best to proceed - write my defence along the lines of 'I cannot remember owing this debt and Bryan Carter have neglected to produce the agreement that shows I owe this amount' or go straight for the N244 (couldn't afford the cost for a hearing) and hopefully force them to quit when they realise I'm not backing down?

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I should mention, I have no earned income of my own. My partner works and as a household, we're very low income. The only income I have is child benefit and tax credits (child and working tax credits). Child benefit is in my name, tax credits is joint but paid to me. I can't afford to negotiate any repayments based on my income alone and my partner wants us to look into debt management as we have lots of defaults hanging over us, so he wouldn't be happy for me to agree on any repayments for this that come out of his income. This is just the first one that's come as far as court and unfortunately, it's for the smallest amount, so even if we were to enter into repayment negotiations, it would be given the least priority.

 

Is there any way I can use the above information in my defence?

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If money is tight then the last thing you want to do is waste £80 on an application that would fail...I assume you mean use the N244 to disclose or strike out?

 

Regards

 

Andy

We could do with some help from you.

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How did you get on with this Andy?

 

:???: Not my thread OP is Blaze.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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No update on this - I've had no reply to my CCA request to Lowell. Tonight I'll be digging out the post office receipt and checking when it was received (sent it signed for), then I'll know whether they've neglected to reply within the statutory time limit.

 

My defence is due to be filed by Wednesday and so far, I have nothing from Lowell or Shop Direct (who I SARd, but they have a longer deadline and my defence is due before that's up). Bryan Carter's reply is upthread.

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Hi all - I'm submitting an embarrassed defense tonight, based on the fact that Bryan Carter haven't provided me with the documents I asked for under the CRP31.14 and also that the creditor (Lowell) have failed to respond to the CCA request within the statutory time limits. I have a template from another embarrassed defense that I'm working off.

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