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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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MBNA/Arrow Global - BR Petition


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I am not sure if I am posting this thread correctly but I am falling to pieces here and really need some help please. I request a CCA to Arrow Global and received confirmation of my request by they stated they will respond to me within 35 days from the date of their letter of 27 July 2009. I've since sent them another letter I received from this forum to say "account in dispute" because they had failed to response to my legal request to supply me a true copy of the orignial CCA.

 

I've now received letter dated 1st Sept stating they have enclosed a copy of the CCA application form, 1 copy of credit card statement dated 05 Jul 06, CCA credit card agreement and credit card agreement terms and conditions. The are not asking me to provide payment of the total amount due and any previous notice provided to me is hereby extended by a period of 7 days formthe date of the letter.

 

I've noticed something I feel is strange on the copy of the CCA regulated by the consumer credit act 1974 details, My name is typed but the address on it is not where I lived at the time of the application. Does that mean this agreement invalid?

 

Any advice as to what I should do now please as I have to respond bythe 8th Sep. Help please

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Hi Samu - welcome to CAG.

 

I'm sure you'll find lots of advice on this forum but you're actually in the wrong section (the bear garden is for the time out stuff) so I've asked a mod to move your thread to a more appropriate forum.

 

Maybe if you can then post up copies of the agreement etc (removing all your personal details first) CAGers will be able to help you.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Agreed-thread moved here.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi Foolish Girl,

 

Thank you so much, this site is brillant but I am really struggling to get the hang of it... I am sure I will be a master at it soon.

 

Can you please tell me how can I post copies of the agreement etc? Many thanks.

 

Samu99

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A copy of the original agreement should mean just that.

Before we can advise with any concrete guidance we would need to see them.

First of all you will need to remove any identifying stuff from there which gives any personal info.

Then you can upload them to a file sharing site to post them here.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Will alert site team to assist

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi Martin3030,

 

Can you please tell me where my thread was posted. Sorry if this is a silly question. I am new to this site.

 

Thanks very much.

 

Samu99

 

Your thread was posted in the bear garden-this is a place used for general chat.

Its now been moved to the debt collection forum where it should be.

Dont worry-we are all new here at some point,I still remember when I first came here and it took me ages to get into things.

Dont be afraid to ask-theres plenty of people here to answer.

Just try and keep everything in one place-that way its easier for those helping you to follow the progress.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi samu99.

 

Try this site for uploading your scanned documents..........

 

TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

 

On the Tinypic page left click the 'choose' button & a seperate window will open, choose which file you want to upload and left click 'open', the window will close then left click 'upload now' button. Your document will upload to tiny pic & the page will refresh giving a list of links. Just copy & paste the Url link back here & we'll be able to see it.

 

Remember to block out any personal details.

 

Regards.

 

Scott.

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Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi Scott,

 

First of all, thank you for the information.

 

I tried using the link you provided last night several times and kept getting an error message "upload failed" invalid format. What I did was scanned the documents using Adode Reader 9 from my scanner and saved it as a copy on my desktop. I selected resize "Thumbnail (160x120), also the "Website/Email (320x240). I've also tried using the "default".

 

Do you know what it is I may be doing wrong? Help please because I really need to get this uploaded so I can get some advice because they have given me 7 days to response which expires on Monday.

 

Many thanks.

K

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You could try photobucket samu - similar but might like your computer better.:)

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Here's the 'link'..........

 

Image hosting, free photo sharing & video sharing at Photobucket

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Not sure what's happened but the piccies are tiny samu. Can you upload a larger version please?

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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I think they may have made one up, I don’t know if you should let them know you have rumbled them or keep that as a surprise for later maybe. Maybe someone more experienced should advise on this. I think I would just let them know the account is in dispute as it doesn’t conform to a CCA request in that it is an application form and not an agreement.

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Are these 3 docs all they sent you samu?

 

If so, there is no way these are an enforceable agreement. One is a statement (which I note has charges on it that can be reclaimed ;)) & the other 2 are just T&Cs. I don't see an agreement with prescribed terms or even an application form or am I being thick? :confused:

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Hi Foolish Girl,

 

I am still trying to get the documents uploaded so it is bigger than what I did earlier.

 

No, I have received the following documents and was given 7 days to pay the amount in full:

 

1 x UK Scenic Series Visa Credit Card application form with my signature dated 21/2/1994.

1 x copy of Credit Card Agreement Regulated by the Consumer Credit Act 1994 with my name and address which isn't the address of my when the application was done, it's my mums address, the CCA is 4 pages (with no signature)

1 x copy of "Making a Payment",

1 x copy "Conditions of Use"

and 1x copy of a VISA CARD ACCOUNT STATEMENT dated 5 Jul 2006.

 

Any advice as to what I should do please?

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See if you can get the applic. form & the CCA uploaded samu - I can see the rest which don't seem to have much significance as yet.

 

Don't rush, I'll check back later...

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Hi Foolish Girl,

 

Thank you. I managed to upload 2 pages of the CCA agreement, I will try and get the others done, as I keep getting error messages when doing all of them.

 

The others is the remaining from Page 2. I will also send upload the Card application form for you to see as well.

 

Please note the CCA does not have my signature only the application form for the card back in 1994.

 

Please let me know what you think so far. Many thanks,

 

Pictures by RED99_photos - Photobucket

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This looks like a reconstructed agreement samu - perfectly OK to send in response to S78 request but IMO it couldn't be enforced by a court as it does not have your correct details & more importantly, your signature.

 

You could try & wheedle a copy of the actual agreement out of them using CPR 31 - see this thread:http://www.consumeractiongroup.co.uk/forum/legal-issues/173201-why-you-shouldnt-use.html

 

If it then wasn't forthcoming you could take action to have the agreement declared unenforceable.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Hi Foolish Girl,

 

Thank you. I managed to upload 2 pages of the CCA agreement, I will try and get the others done, as I keep getting error messages when doing all of them.

 

The others is the remaining from Page 2. I will also send upload the Card application form for you to see as well.

 

Please note the CCA does not have my signature only the application form for the card back in 1994.

 

Please let me know what you think so far. Many thanks,

 

Pictures by RED99_photos - Photobucket

Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

 

I only missing the other 2 pages of the CCA agreement... Do you need that?

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This looks like a reconstructed agreement samu - perfectly OK to send in response to S78 request but IMO it couldn't be enforced by a court as it does not have your correct details & more importantly, your signature.

 

You could try & wheedle a copy of the actual agreement out of them using CPR 31 - see this thread:http://www.consumeractiongroup.co.uk/forum/legal-issues/173201-why-you-shouldnt-use.html

 

If it then wasn't forthcoming you could take action to have the agreement declared unenforceable.

 

Hi,

 

First of all, thank you for looking into my situation. Can I still do this even though the orginal credit card application has my signature? Does the UK Secnic Series Visa Card application Form deemed an actual signed agreement?

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Thanks for the images samu, still not very clear but that could be the copy they sent you.

 

Judging by what I can make out, this is very clearly an application form - it actually says so in big letters across the top - & as such does not seem to contain the necessary prescribed terms (despite your sig) to make it anything other than that. IMO it should therefore not be enforceable by a court.

 

You can use the CPR 31.16 to good effect but you must issue a claim for unenforceability/removal of defaults/reimbursement of charges & interest when you have followed the procedure outlined in that thread. If you're not prepared to go through with a claim, don't use it.

 

Instead you could send them a letter to the effect that they have sent you an application form that is unenforceable in court as an agreement & withold payments until they send you a copy of an agreement that contains the prescribed terms & your sig. However be aware that in so doing, you are probably inviting them to default you & then take legal action. Of course, if they then don't produce the CCA as part of disclosure, you have the absolute defence but you must be prepared to defend as an LIP in court.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Thanks for the images samu, still not very clear but that could be the copy they sent you.

 

Judging by what I can make out, this is very clearly an application form - it actually says so in big letters across the top - & as such does not seem to contain the necessary prescribed terms (despite your sig) to make it anything other than that. IMO it should therefore not be enforceable by a court.

 

You can use the CPR 31.16 to good effect but you must issue a claim for unenforceability/removal of defaults/reimbursement of charges & interest when you have followed the procedure outlined in that thread. If you're not prepared to go through with a claim, don't use it.

 

Instead you could send them a letter to the effect that they have sent you an application form that is unenforceable in court as an agreement & withold payments until they send you a copy of an agreement that contains the prescribed terms & your sig. However be aware that in so doing, you are probably inviting them to default you & then take legal action. Of course, if they then don't produce the CCA as part of disclosure, you have the absolute defence but you must be prepared to defend as an LIP in court.

 

Hi Foolish Girl,

 

Thanks for this, I should get on with the letter now. I've found this letter on the thread you gave, should I use this and is it okay to sent this to the DCA or do I have to send this directly to MBNA:

 

"Dear Sirs.

 

RE: Account no.xxxxxx

 

I write with regards to the above account with your organization.

 

I respectfully request that you provide me by return a copy of the credit agreement which bears my signature. I require this as I have reason to believe that there may be discrepancies within the agreement which may leave it improperly executed.

 

Obviously, if the agreement is improperly executed I would be entitled to ask the court to consider the agreement and make a declaration of the rights of parties to the agreement.

 

I must stress this request is NOT made pursuant to section 78 Consumer Credit Act 1974 but is made pursuant to the Civil Procedure Rules ( Pre action protocols and Part 31.16) and therefore unsigned copy will not suffice, only a copy of the original contract in its unaltered form will suffice in these circumstances.

 

Please confirm if you still hold a copy of my signed agreement and that you will provide me with this document.

 

I do not view this as an unreasonable request, given that by supplying the document which I have asked for will allow me to assess, if my case has merit and will help to resolve matters, possibly without the need to involve the court and will undoubtedly save costs on both sides

 

I look forward to your reply and would ask for a response by 4pm on 26 September 2009.

 

Regards

 

 

 

xxxxxxxxxxx

 

Many thanks Foolish Girl, for all your help so far, I really appreciate it, this make me feel much better now.

 

Regards

 

Samu

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