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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Halifax & Bank of Scotland contact details


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UPDATED DETAILS Nov 2014

 

 

They've given a new address for service as:

Bank of Scotlandlink3.gif PLC (Trading as Halifax)

Group Litigation

Lloydslink3.gif Bank PLC

2nd Floor

Three City Park

The Droveway

Hove

HX1 2RG

If anyone else is looking at PPIlink3.gif , the direct number is 01422 868995 smile.gif

 

 

by Dx - Siteteam

 

 

In an attempt to clean up this section, I have copied information from the other "sticky" posts into this new thread.

 

If you have information about other contact details or spot an error, please contact a Moderator or Site Helper.

 

****** ****** ****** ****** ****** ****** ******

 

ADDRESS for Data Protection Act S.A.R.

 

Data Unit

Freepost NWW15306

City House

City Road

Chester CH88 3YZ'

 

BOSlink3.gif site oct 2013

Bank Accounts - Data Protection Act Dept: 01422 3263 98

Credit Cards - Data Protection Act Dept: 01422 391 152

 

ADDRESS FOR PRELIM / LBA LETTERS

 

HBOS

Customer Relations

PO Box 548

Leeds

LS1 1WU

 

ADDRESS FOR COURT CLAIMS SERVICE

 

HBOS PLC

Trinity Road

Halifax

HX1 2RG

 

 

 

COMPLAINTS DEPARTMENT EMAIL ADDRESS

 

customerrelatios@halifax. co.uk

 

 

 

CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER

 

Geographical - 01422 333880

or

0845 603 7923

 

 

 

INTERNET BANKING WEBSITE

 

www.halifax-online.co.uk

 

 

 

HOW TO OBTAIN YOUR STATEMENTS ON LINE

 

If you go to the the home page, then to the letters & statements section from there, there is an option to look at archived statements. The statements, letters etc can be stored online in this way for up to 2 years.

 

 

 

OTHER CONTACTS

 

telephone Customer Relations on 0845 603 7923

or a textphone is available to you if you have a hearing impairment,

on 0845 600 1750

 

 

LEGAL SERVICES

 

Ms. Rachel Hinchliffe

HBOS PLC

Legal Services - Retail Division

Trinity Road

Halifax

HX1 2RG

 

01422 391096

Fax: 01422 333453

Email: [email protected]

 

 

 

 

HALIFAX CREDIT CARD SERVICES

 

Halifax Card Services

Pitreavie Business Park

Dunfermline

Fife

KY99 4BS

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 4 years later...

2012 - try 01132 42 22 29

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 7 months later...

Updated address for SAR November 2012

 

Halifax Data Protection

 

City House City Road Chester CH88 3YZ

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 9 months later...
  • 1 year later...

new details in first post too

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Just to note that the Hove address given as the address for service has an incorrect postcode, they've given the old Halifax head office one :-)

 

Yes, that's just what they sent to the court.

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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  • 8 months later...

post 4 imho

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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