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    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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Deposit being held by landlord - was not entered into deposit scheme


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As this is my first post on this forum, I will give some background information before I ask my question. I rented a 1 bedroom furnished flat in Croydon from 05/05/07 until 05/05/08 on an assured shorthold tennancy. The rent for the property was £595 a month. The deposit was calculated at £686.54, and was paid to the letting agency and passed on to the landlord. The tenancy agreement states that the landlord must pay the deposit into the Deposit Protection Scheme, which I assumed they would follow and thus did not ask for the details. It later transpired that the landlord had failed to enter the deposit into the scheme. I did not discover this until a few weeks after I moved out, when I requested that the deposit be returned to me.

The landlord became uncooperative and refused to repay the money, claiming that I had caused marking to the paint on walls which cost him £350 to have redecorated, and £170 for miscellaneous cleaning costs, a total of £520. I denied that I made any such damage to the property, but the landlord insists that I did and so has retained the entire deposit. The landlord failed to perform an inventory when I moved it - I did take photographs of the property when I moved in, however, so that I had a reference point for the state of the furniture. The landlord declined to meet me at the end of the tenancy to perform an inventory, and to check the state of the flat. Unfortunately I was not able to take photographs of the property when I moved out . All of the bills/council tax etc was fully paid when I left , however I had forgotten to disconnect my cable service, which I did immediately on discovering the error - I was informed by the landlord a few weeks after I moved out.

 

I initially agreed to pay the cleaning costs of £170 as a gesture of goodwill, but reading the posts on this forum the amount seems excessive for a 1 bedroom flat. I have refuted the £350 for the painting on the grounds that I didn't cause any damage to the flat, and the landlord has no evidence either way.

 

I have read a few threads on this forum relating to this kind of issue but cannot get any clear indication of the best course of action to take. From what I understand, I am entitled to claim three times the deposit as the landlord failed to enter it into the DPS as required, however there is another thread that says that because the tenancy has ended, I am no longer entitled to claim anything. I am confused by this - I don't understand the law as it is written and so need advice.

 

What would be my best course of action? Should I write to the landlord and demand the full deposit be paid to me, or should I pursue this in another way? Also, does my offer to pay the £170 cleaning charges affect my chances of a successful claim? I'm worried I may have shot myself in the foot by trying to be diplomatic with the landlord.

 

I apologise for the length and long-winded post but I felt it would be best to give all of the information in one go.

Edited by Saundie
Formatting was poor - corrected for readability (it's a lot of text!)
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You can definatley 100% claim. This is exactly what TDS is for, to stop Landlords such as this unilaterally witholding tenats deposits.

 

I can see no reason why you shouldnt sue now for non-complaince. You can sue for the deposit return + x3 the deposit a total of £2746.19 + court fee which will do nicely thanlyou.

 

Heres some wording that we came up with previously;

 

http://www.consumeractiongroup.co.uk/forum/residential-commercial-lettings/126261-tds-court-claims-wording.html

 

The two schools of thought are N1 county claim or N208. There are pros and cons with them both, which are all in the thread. I would consider this pretty clear cut and would go for the N208 route. The benifit is that the landlord wont be able to defend such a claim with "this and that was dirty or there was a mark here and a scratch there argument".

 

You first need to do a letter before action (LBA) given the landlord 14 days to cough up or you will take the matter to the county court without further notice. You should print out the N208/N1 (which ever you choose) fill it in as suggested and send it along with the LBA to show your LL you mean business.

 

Get back if you need more assistance. (By the way I have made the assumption that the deposit wasnt paid before 6th April 2007 in order to secure the tenancy starting 5th May - if this is not true tell me!)

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Firstly, thank you for the extremely quick response Planner , I really appreciate it. I can confirm that the deposit was paid after 06/04/07, so I am covered. With the wording of the claim, should I phrase it any differently than my original post (omitting the forum-related banter, of course)? I have never had to deal with anything like this before (this was the first property I have rented) and I'm keen not to make any silly mistakes, as it's a lot of money. With the letter before action, is it a simple case of "Dear Mr Landlord, please repay the deposit of £686.54 within 14 days or I will take the matter to court" or should I go for the 3 x deposit etc? Sorry to ask so many questions, but I really have no idea what I'm doing.

 

Also, is it worth including the part about the 3 x deposit + costs in the LBA to the landlord?

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Your options are go for the deposit back through a regular claim or go for the throat with a x3 + deposit claim. Your LBA and accompanying court form will need to make it crystal clear to the landlord the consequences of ignoring you. The idea is to get a suitable response WITHOUT having to take the matter to the county court.

 

Assuming your going for the TDS non-compliance (which I would do if the situation was reversed);

 

Your Name and Address

Phone Numbers

Date (Right Jutified)

 

Landlords Name and address

 

(In Bold and Centred) LETTER BEFORE ACTION

 

Dear Mr "Theif"

 

In light of the ongoing issue concerning the return of my £xxxx deposit for xxxx (insert address), it has come to my attention that under Chapter 4 of the Housing Act 2004, my deposit should have been placed in one of the registerd Tennancy Deposit Schemes, with details of the holding scheme forwarded to me within 14 days of you recieveing this deposit. You will be aware that penalties for non-TDS complaince are an absoulte offence for which there is no defence. The penalties of non-compliance are the full return of the deposit without deductions + x3 the depsoit amount, in this case a total of £2746.19.

 

The sum of £2756.19 is now due. If I do not recieve it within 14 days I will submit the attached N1/N208 (delete as appropriate) to the County Court without further notice, at which point you will also become responsible for the court fee and my reasonable costs.

 

I look forward to your prompt response.

 

Yours Sincelry

 

 

Mr I am going to teach you one hell of a lesson.

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Thank you for the template Panner, it's extremely useful. I'm working on completing an N208 form and I have a quick question regarding it. On the thread you linked to, it has an excellent template for submitting on the form, however it talks about the interest on the amount owed. I was going to calcualate this from 14 days from the end of the tenancy (which is when the deposit should have been repaid by) until the end of his 14 day notice period, which would be 29/05/2008 until 26/08/2008. Following the instructions in their "how to complete the N208 form" form, I calculated the amount at 0.00022 x 2746.16 for the daily rate of £0.60, multiplied by the number of days at 88, giving an interest of £53.17 and then added this to the original 2747.16 giving £2799.33 as the total amount owed by the landlord. Is this a reasonable thing to do?

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Those are fair points. The only reason I ask is because the guidance on completing the N208 talks about calculating the interest which I assumed I should do, and I thought it would look strange if the LBA had a different amount on it than the N208. I'll just remove any reference to interest in the LBA & N208, that way they'll be the same (and I won't look greedy). Especially seeing as, as you point out, it isn't owed to me until the court order it to be and it just looks petty.

 

Anyway, thanks again for helping me out with this Planner, I've been putting off dealing with this for weeks because of the stress it causes. It'll be good to finally get this weight off of my shoulders.

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I know the link says claim interest but thinking about it in retrospect... it does seem a touch greedy!!

 

Good luck, make sure you keep us updated.

 

And a KEY KEY KEY point. Dont get dragged into a discussion about deductions for cleaning etc from the deposit. This has nothing to do with non-TDS compliance. If the landlord wants to claim for this, he will have to bring a counter claim against you. This is definatley NOT what your claim is about. You must remmember this.

 

And I trust you read ALL the posted thread for the pros and cons of the N208 route?

 

 

Paul

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I personally disagree with Planner(sorry mate :) ) - I would personally claim interest. After all, the interest is YOUR money. However, you could only claim it on the original deposit amount, not the 3 x deposit for compensation, and this probably makes it a bit pointless for the amount of interest it would be.

 

Failing that, I 110% agree with everything Planner has said - good luck!!

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I guess you'd want to claim interest if the period was several years, but it's not worth doing for 88 days, so I'll drop it. If he brings up the rubbish about me causing damage to the walls etc, what should I say?

 

I thought I understood the N208 but you've cast doubt into my mind... I'll re-read it.

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  • 3 months later...

Hi, planner,i got the very similar case, I rent a 4 room house with other 3 friends from October 2007-August 2008, during rent time, i haven't received any reference letter from anyone of the three DPS company, on our contract, we should receive a inventory letter, but until now, we did get any, we moved out the house in September 2008, we did deep clean, but the landlord try to hold our deposite(3900pounds!!!).He never answer ours call, he never meet us, the only way to reach him is by email or text message. After we moved out, he send an email with 13 deduction of my deposite, some of it is not my problem. But he insist that i did it.it's been two month since we moved out, he still hold out deposite, I asked him for our DPS reference, he said he sent to our before. i said i did not get it, could you please send me again. but he never replied to this message. He is very smart, every time i asked him about when you gonna pay us or how much you will pay, he never answer my question, he just ignored!I am still waiting now,i cannot bothered with him anymore. I call DPS,TDS and another DPS company, they all checked for me and said there is no registration from your house, that mean my landlord did not put my deposite into the scheme.but i don't know why he insist that he paid into DPS. and i asked the agency to get the reference from him, but agency said he won't give it to him either. Now i want to take him to court, what do you think? can you give me some suggestion? thanks planner.

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  • 3 months later...

Hi Planner,

 

I have seen your name on quite a few websites in TDS County Court Claims forums. Could you please provide me the results of the cases based on this subject. I have followed 2-3 forums on this subject upto the end but could not find any results. i.e these cases: lefont & Leigh123

 

TDS County Court Claims - Page 5 - LandlordZONE Forums

 

http://www.consumeractiongroup.co.uk/forum/residential-commercial-lettings/155932-tds-non-compliance-suing.html

 

Please reply ASAP. I want to send LETTER BEFORE ACTION very soon.

Thanks.

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  • 7 months later...

Hi there, im new to this so please bare with me,i moved out of my rented house 4 weeks ago it has taken me till today to get my deposit back,but i found out on wed that the landlord did not put in with th TDP where he said it was held that we also have the paperwork to say it was held,i have emails from all 3 schemes to say they did not hold it,just wondered if anyone could advise me as to weather to sue the landlord for this,i would not be so annoyed but he has made excuces for the last 4 weeks as to when i would get it back,he then has the cheek to have taken 120 off for a small amount of wallpaper come off the wall without even telling us he was going to take that amount,and the day before he gave me it back we told him if it wasnt in the bank by the following day we would seek legal advise cos we know he didnt put it with TDP then funny enough it was in the bank the next day,but i dont know what to do as i think he has charged me way over the top for a small job.sorry its long could anyone advise please.xxx

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  • 1 month later...

This is my first post, so bear with me.

 

We rented a 2 bedroom house since Aug 2006 till Nov2009. We had paid a deposit of £1025, in Aug 2006. The tenancy agreement was initially for 6 months and then it got renewed for a year in Feb 2007 and again for a year in Feb 2008 and again for a year in Feb 2009. In none of these renewals was the deposit put in deposit protection scheme. Noe the landlord has decided not to return the deposit, not only that he has charged us a £1000 more for damages. I was planning to claim the deposit as it was not put under the Deposit protection scheme, but was confused since the deposit was paid in Aug 2006. But the contract was renewed a couple of times after April 2007. Are we still in a place to claim TDS. Please please please let me know.

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