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    • Please see my comments in orange within your post.
    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.   House or Flat? Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. Lenders have a legal obligation to sell the property for the best price they can get. If they feel the offer is low they won't sell it, because it's likely the borrower will say the same. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Again, points as above. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) Why serve a delapidations notice? If it's in the terms of the lease to maintain the property to a good standard, then serve an S146 notice instead as it's a clear breach of the lease. I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. Enfranchisement isn't something that can be "voided", it's in the Leasehold Reform Act 1967 that leaseholders have the right to buy the freehold of the property. It's normal, whether it is a "normal" leaseholder or a repossession with a leasehold house, to claim this right of enfranchisement and sell the property with said rights attached and the purchase price of the freehold included in the final completion price. That's likely what the mortgage provider wished to do. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Redact and scan said evidence up for others to look at? Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. So this is dealt with then. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.  You wouldn't vary a lease through a lease extension. You'd need a Deed of Variation for that. This may be done at the same time but the lease has already been extended once and that's all they have a right to. The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved. The lease has already been extended once so they have no right to another extension. It seems pretty easy to just get the lawyer to say no and stick by those terms as the law is on your side there. Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. Again, order them to revert it as they didn't have permission to do the works, or else serve an S146 notice for breach of the lease. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Blemain - Who regulates them?


Challenging
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We took out a secured loan in Feb 2006 with the dreaded Blemain Finance for £34,000. Following many sales calls over the next six months, we took out another for £5k as a unilateral charge. After years with Kensington and having accumulated extortionate arrears charges, we were finally offered a mortgage with a building Society and thought that there was light at the end of the tunnel. However, the new mortgage will allow us to pay off Kensington, the smaller loan which they want 7.5k to clear off, and the larger loan they now want £40k & 3.5k in collection costs. We have wrote and called them dozens of times and they just won’t reply with justification of the costs and to cap it all they have not agreed to a deed of postponement even though our new mortgage would clear the smaller loan and most of the large loan including the arrears and collection costs. We called them today and they even said that they wouldn’t agree even to the deed of postponement even if we cleared the arrears and paid them their costs upfront. We are now stuck with Kensington because of Blemain and can’t see any way out. We will still have 30k in equity after this so can’t understand why they are being so difficult. They even refused to speak to us and told us to stop calling. I have tried the FSA, Financial Ombudsman, Trading Standards who have all referred us to the CAB. Why can they get away with wrecking people’s lives – how do they sleep at night? Can anyone give advice before we see the CAB?

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Hi Challenging

they are regulated by FISA but only it you took out your laon after they came under their remit in early 2007 (not sure of the date) any time before then you will find like others on this site with complaints against Blemain that there seems nowhere to turn, except maybe if your loan was sold by a broker who did not explain it to you correctly, it will be covered by the consumer credit act of 1977, does it state anything about early redemption charges? thats what they robbed me on, If your laon was sold by a broker, which is more than likely then its them you go after if theres anything missing from your paperwork, and knowing BF there will be.. Best of luck..GC

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  • 1 year later...

There maybe a way of making a complaint to the Fin Ombudsman (FO) regarding Blemain Finance

 

I am a CAB Debt worker. Our clients came to us regarding a charge of Buildings Insurance in their redemption figures. Clients already have buildings cover with their mortgage providers. After speaking to the FO they informed us that BF are not regulated to sell insurance. We believe that BF will refer us to Ocean Finance who acted as the broker in this deal and miss sold the insurance to our clients. Ocean Finance do come under the remit of the FO and we then can make a complaint to the FO.

 

Will let you know the result of our complaint which may take upto 3 months.

 

Hope this helps some of you

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  • 2 months later...

Just wondered if there is any news on this re the buildings insurance? Blemain have refused to refund me two previous years premiums even though I had buildings insurance. I cannot get the broker to reply to my SAR either so am wondering if the FO is the way to go. Or perhaps the ICO...

 

Kind regards, MG

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  • 2 weeks later...

Challenging,

 

Can't say for sure who regulates the lender BUT.....

 

You might be interested to know that your Blemain loan agreements are REGULATED CONSUMER CONTRACTS under the Consumer Credit Acts 1974 and 2006. Therefore you have extensive statutory protection from those two Acts.

 

The Office of Fair Trading is the regulator in charge of any credit agreement that falls under those acts.

 

When you entered into the contract for £34K, the contract would have fallen outside the OFT's regulation of the loan BUT since April 2008, the 25K limit was lifted so now, your contracts falls within the scope of the OFT's regulatory purview.

 

See e.g. the explanatory notes in the CCA 2006

 

Section 2: Removal of financial limits etc.

16. Section 2 removes the financial limit for the regulation of consumer credit and consumer hire agreements under the 1974 Act. The 1974 Act currently applies only to agreements where credit provided or the hire payments to be made do not exceed £25,000. In future, all consumer credit and consumer hire agreements will be regulated by the 1974 Act unless specifically exempted, regardless of the amount of the credit or the amount of the hire payments. Section 2(3) extends the application of the provisions regulating credit advertisements to advertisements offering credit regardless of the sum involved, and regardless of whether the creditor requires security.

 

 

The "specific" exemptions are set out at s.16 of the CCA 1974. Unless the lender falls within the s.16 exemption, your contract is regulated under these acts. It is unlikely that a mob like Blemain will have a s.16 exemption. The exemption are for institutions such as holding a banking licence, building societies and local authorities.

 

Also see s.2 of the CCA 2006 which changes the CCA s.8 definition of "consumer credit agreement" .

 

Also, check out the "unfair relationships" provisions of the CCA 2006 and also check out the s.13 and s.17 (I believe) which prohibit lenders from charging compound interest on default sums.

 

Recommend: getting in touch with the OFT and learning about the CCA Acts. You have got a lot of good law to protect you from their conduct but you have to use and assert those protection.

 

Use this site to read the Acts: Home - Statute Law Database

 

...and know your rights...

 

Good luck

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Thanks Supersleuth. Things have moved on since I started this thread in 2007. The house was repossessed by Kensington and sold for loads below value in April 2008 (220k and sold for 163k). Kensington then charged us about 8-10k selling fees, legal costs, asset fees, then also charged us an extra 25k on top of the original mortgage (we had paid about 50k the previous 4 1/2 years). They then sent a surplus of 26k to Blemain as second charge. Blemain contacted us months after and following several requests they have still not provided us with a balance (it changes every time and they deliberately will not provide us with a true debit and credit account. They were still requesting a significant amount of money as owing even though technically the shortfall should really be about 5k following the 26k reduction and previous payments. Anyway, it's not all doom and gloom as life is much better and 5 months ago we sent the agreements and all documentation to a company that employ forensic accountants. Both Kensington and Blemain's agreements have irregularities and we are now awiting a call from solicitors regarding litigation. Now that we are free of the professional thieves, we can take them on.

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Hi Challenging,

 

Keep on challenging...going forward, the change in the CCA will still be able to help you.

 

As you've discovered, being repossessed is only the start of the thievery. Just when you think you've lost everything, they manufacture even greater loss which they call "your debt". The blank cheque they write themselves in so called legal fees etc. Happy that you've got legal help with this. I may know your of your forensic accounts and the solicitors. If they're who I think they are, then you're in good hands.

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Oh and one more thought. Did you check your old title number. Often there's a ruse where they sell for under value, and then in a matter of a few months, it gets sold on again at a more realistic price. Check the history of your title number at the Land Registry from the date when you were repossessed through to the current date.

 

That ruse is used to increase the shortfall that they can chase you for, thus keeping you in hock to them and keeping the compounding interest going. Did you know that the latin words from which the word "mortgage" derives is translated as "death-grip". Really is, don't your think

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Can anybody suggest where we turn for help with Blemain. We took out 4 loans with them through a broker. The repayments became extortionate beyond belief and we solf one of the properties. They charged us £3000 just to provide a settlement figure to our solicitor. They've charged us for insurance when we have our own and they stick masses of fees on the remaining accounts every month. They are crippling us and we need to get out but thanks to them we have terrible credit record. They refuse to provide us with statements and I cant see any light at the end of the tunnel. Desparately need some help, can anyone recommend somebody? Needless to say we dont have loads of spare cash around to stump up front either but happy to let anyone who can help us have what they can recover from these sharks

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Oh no, Blemain again.

 

I would start your own thread on this as there are quite a few of us who can offer advice in dealing with them.

 

They are in breach of the Consumer Credit Act by not sending you an annual statement and they have been legally obliged to since April 2008.

 

I can tell you now that on their Tariff of Charges they state £55 to calculate and send settlement figures to your solicitor so the most you should have paid for all four loans is £220. I would challenge this immediately via the complaint form on their website.

 

I have also had the insurance [problem] pulled on me and have now got them to agree to drop it, but they are refusing to refund previous premiums and I will take them to court about this after I have redeemed the loan.

 

I would also send a Subject Access Request (SAR) to the broker to find out if they received any extra commission for putting you with Blemain. Templates on this site. Good luck! MG

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You could try a SAR, http://www.consumerforums.com/resources/templates-library/86-debt-collectors/576-subject-access-request-debt-a-dca they have 40 days to provide you with the information which should include agreements, statements copies of letters. If they fail to provide it make a complaint to the ICO & send them the letter in post #6

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  • 1 month later...
  • 1 year later...
  • 2 weeks later...

No developments it seems.

They are covered by the credit licence of the Cheshire Mortgage Co

as ''introducers''

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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  • 1 year later...

I have been with Bleheim Finance for 6 years now. After being completely at their mercy I thought it would be a good idea to settle up. The loan started at £17,000. After admin fees the loan escalated to £19,300. After failing to acknowledge our building insurance the loan jumped to £21,000. After paying in excess of £16,000 in the last 6 years they having quoted me a settlement figure of in excess of £22,000. Blemain Finance are [EDIT] and this government are letting them get away with it.

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I have been with Bleheim Finance for 6 years now. After being completely at their mercy I thought it would be a good idea to settle up. The loan started at £17,000. After admin fees the loan escalated to £19,300. After failing to acknowledge our building insurance the loan jumped to £21,000. After paying in excess of £16,000 in the last 6 years they having quoted me a settlement figure of in excess of £22,000. Blemain Finance are [EDIT] and this government are letting them get away with it.

 

I'm no fan of this government but they have very little to do with it whereas the last lot had a lot to do with it!

We all need to get together on this. Our situation is very similar to yours. Did you have to take out PPI as a condition of getting the loan?

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