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    • Thank you honeybee if you would my head is mashed now. You guys our savers.  H
    • You can edit the answers to be in red or would you like me to do it? HB
    • Apologies dx100uk  I did not put the answers in red  Thank you all for your patience. H
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? Overdales solicitors  How many defendant's  joint or self ?  Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account 4546384809766042. The defendant faild to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. The dbt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor?  Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment?  May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
    • Just an update for all. I received about a letter every other week, increasing in threat levels. Then I hadn't had one for a about two weeks, then Saturday received a carbon copy of the very first letter they sent me in February. Made me laugh, rinse and repeat. 
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PowerGen GAS


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First off please be patient this could be a long story and I have started incorrrectly by posting this orginally in the wrong forum APOLOGIES TO ALL

 

Powergen Gas...my son moved into a small 2 bed flat shared which is above shops and surrounded by other flats. Radiators turned off not required. Hot water used for showers and occasional dish washing! We are trying to sort their bills out ..seems it cannot be correct. Is 109 units an average amount per month for just Hot water? 2 people out most of the day and night. ..as working 21yr old are! We really cant understand the bill at all. Its been paid...but a complaint registered. There will of course now be another one due any minute. (I can give fuller details including details from the previous tenants bill which arrived after she left showing substancial credits) She took readings when she left and readings have been taken recently. Friends who are with powergen pay far less and they have 5 adults and a gas hob. Shower frequently etc . Can I have advice please?

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First of all - are the readings on the bill actual reads or estimates? I know you said readings had been taken recently but have these actually been used to calculate the bill? And when the previous tenant moved out, did your son take his own readings, or just trust that the previous tenant's were correct?

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Hi thanks for reply Mree They 'think' they gave actual readings to powergen when they advised they were new tenants. The readings on the prev tenant bill and the inventory from the flat Agent are the same

03345.241 that was 30 Nov 2006. My sons start date.

 

First bill after that was dated 7 feb 2007 :-

elec 17.43

gas 22.99

dual fuel disc 1.21cr

vat 1.96

 

total 41.17 Not got the original showing all figs That bill was paid in march-----------------------------------------------------

 

Charges up top 30 April 2007

Previous 3403 Est 7 feb 07

current 4070 Est 30 april 07

diff 667 units

converted 7460

 

primary 1027 3.559p 36.55

secondary 6433 2.83p 182.05

218.60

 

then it reads

 

Previous 4070 est 30 pril 07

current 4184 read by you 14 may 07

diff 114 units

converted 1275

 

primary 175 3.081p 5.39

secondary 1100 2.451 26.96

 

TOTAL GAS CHARGES 250.95 :shock:

That was eentually paid after many calls getting nowhere but given extra time to pay..on 8/8/07 Powergen were told to expect a complaint letter

 

 

 

Sunday August 5th he read the meter and it was 0421602.

 

There had been problems with boiler on and off so 1/2 the time they have been there has been very little hot water. They were assured it would not affect the usage of gas. There is a carbon monoxide tester in the flat which is ok. Anyone else I have spoken to are horrified at the bill as they all have much more usage and pay no where near the amount.

Can someone help please?

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Ok, thanks for that. I would immediately assume just from that information then that the February bill was underestimated as £22.99 for a quarter in the winter period is very low. Have you spoken to anyone in the consumption team at Powergen? If not then request to speak to someone in that department. They will ask what gas appliances are being used, how the property is heated, particulary over the winter period which would have covered the November to February period.

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Hi Clare..yes they did speak to someone in the comsumption dept....I was not there so not sure exactly what was said. It should be very low as the radiators have not been on, the flat is above shops and surrounded all around by other flats. Gas used only showers and hot water. They are hardly in the place as both work

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  • 1 month later...

Still not received an answer from them BUT a seperate electricity bill arrived for a very low amount (Never before been billed seperately) They have now left the flat and sent final readings. How on earth can we get them to answer???? Of course Powergen have they money now.

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  • 3 weeks later...
  • 2 months later...

After another call I finally got a sensible person and an answer He reckoned the initall reading was wrong ....not sure about that ...but it seemed a bit random as if his revised start reading was a suggestion...however the result is a revised bill resulting in a 172£ credit!!!!!!!!!!! Cheque not recieved yet...so watch this space. )During this time there was also another electicy bill applied to my son and flat mate that had nothing to do with them ,in fact a different meter, no idea where it was etc. Another call and that was wiped off and the threatened court action cancelled . It seems sometimes personal calls can be effective....yes I know not all ways! I will post here when the cheque arrives!

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  • 2 weeks later...

Bill received showing a credit of £176! great but no cheque arrived Called them and they had a note stating that we would phone to ask for cheque! Asked for it to be sent.....suddenly thought the bill is in 2 names but they do not have a joint account.....more problems each had to call and state it could be sent in just l persons name !!!!!!!!! A further wait. (the last contact said 'Well its been less than l calendar month so far.'......... well no actually its been about 5 months!

More Later :rolleyes:

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  • 1 month later...
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