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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Libby1711 v Halifax ***SETTLED IN FULL***


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:D :D It has been a long time in coming but guess what I have won how cool i would like to thank everyone for there support and help with this claim i don't think i would have managed to get this far without everyones help.

 

Libby :D :D :D :D

 

Libby V Halifax

Prelim Letter sent 14 June 2006 (£2,301.00

rec Letter from the bank on 21 June 2006 to say sorry to hear that

rec another letter 24 june 2006 refund £468.00

3 July 2006 i sent my LBA heard nothing.

sent my N1 claim form in on 17 July 2006

Offer from Halifax for £938.00 20 July 2006.

22 July 2006 rec claim form back from the court.

Ack from the court on the 3 Aug they intend to defend.

Rec letter from Halifax (17 Aug 06) going to pay in full - within 5 days.

Money paid into my account 24 Aug 2006 settled in full.

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excellent news Libby, enjoy the money

"Banks are people that will lend you an umbrella when it's sunny, but demand it back the minute it starts raining"

 

Brad v Halifax

22/08/06 - Preliminary Letter sent requesting full repayment of charges

06/09/06 - LBA sent to bank

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WELL DONE!!!!!!!!!

 

Glad you had the gumption to see it through. Im in the process with the Halifax too, gonna put in my claim beginning of September. Your a great inspiration for all of us and sound like you deserve it more than most.

 

Congrats again, Martin :)

Egg Credit Card - Data Protection Act sent 15/6

Recieved Statements 29/7

Halifax Credit Card (£775) - Data Protection Act handed in at branch 21/6

Recieved statements 25/7

Prelim sent 25/7

LBA sent 14/8

MoneyClaim Filed 6/9 (£916.94)

Halifax Bank Account (£430) - Data Protection Act handed in at branch 21/6

Recieved Statements 27/7

Prelim sent 27/7

LBA sent 16/8

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Excellent! Well done! xx

Current Account Halifax

25th May sent Data Protection Act recieved 19th June

20th June Request Charges Letter Sent

29th June £170 offered..

4th July LBA sent

16th July £507 offered

25th July MCOL claimed

30th July Deemed Served

15th August Applied for Judgement

24th August Paid out in full

 

 

Read, ReAD READ!!! Its THE Only Way 2Win!!!

Make a 5% donation to the site, Help them to Help You.

Any advice that I may give is only through experience of my own claim.

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I am just so happy, the solictor rang me today to inform me that the money should be in my account - ( yep).

I can now buy my daughter some school clothes.

Also how do i change my main title to settled in full????

Libby :razz: :razz: :razz:

Libby V Halifax

Prelim Letter sent 14 June 2006 (£2,301.00

rec Letter from the bank on 21 June 2006 to say sorry to hear that

rec another letter 24 june 2006 refund £468.00

3 July 2006 i sent my LBA heard nothing.

sent my N1 claim form in on 17 July 2006

Offer from Halifax for £938.00 20 July 2006.

22 July 2006 rec claim form back from the court.

Ack from the court on the 3 Aug they intend to defend.

Rec letter from Halifax (17 Aug 06) going to pay in full - within 5 days.

Money paid into my account 24 Aug 2006 settled in full.

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  • 2 weeks later...

Well sorry it has been awhile since i last typed any messages but my aunty died last week and the funeral was today so things has been a bit busy but things should calm down from now i hope had a wedding and a funeral within a month of each other so i hope things can kind of go back to normal - well as normal as it can be.

However i was wondering now that i have managed to recover my charges for the last 15 months is it now possible to claim back the total of my charges - now that is i can afford to pay the £10.00 for the statements that is. minus the 15 months that i have already claimed back of course.

You have all given me help and advice in the past so again i am asking for some more now.

Many thanks for you all your support and help you have given me, i know i would have never gotten this far without it!!!!!!!!

Libby ;)

 

Libby V Halifax

Prelim Letter sent 14 June 2006 (£2,301.00

rec Letter from the bank on 21 June 2006 to say sorry to hear that

rec another letter 24 june 2006 refund £468.00

3 July 2006 i sent my LBA heard nothing.

sent my N1 claim form in on 17 July 2006

Offer from Halifax for £938.00 20 July 2006.

22 July 2006 rec claim form back from the court.

Ack from the court on the 3 Aug they intend to defend.

Rec letter from Halifax (17 Aug 06) going to pay in full - within 5 days.

Money paid into my account 24 Aug 2006 settled in full.

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Hi libby,

 

My claim is only for the last 18 months, as I didn't want to wait for ages before I got my statements, and I had 18 months worth online. Most of my charges have occured during this time, so I didn't see much point going back further.

 

However, now I'm nearly over the finishing line, I'm tempted to go back 6 years, and find out how much they've taken.

 

Keep us updated on how you get on,

 

Beers

 

Jim.

Charges, my account £2825 and my joint account £1040

 

Prelim letter sent 7-8-06

Received reply 17-8-06

Sent 2 LBA's 21-8-06

Offered £140 on joint account. 30-8-06

Offered £700 on my account. 31-8-06

MoneyClaim issued 5-9-06

Acknowledged 12-9-06

 

Letter from Halifax saying they will pay 15-9-06

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  • 2 weeks later...
Hi libby,

 

My claim is only for the last 18 months, as I didn't want to wait for ages before I got my statements, and I had 18 months worth online. Most of my charges have occured during this time, so I didn't see much point going back further.

 

However, now I'm nearly over the finishing line, I'm tempted to go back 6 years, and find out how much they've taken.

 

Keep us updated on how you get on,

 

Beers

 

Jim.

 

Well everyone i know it's been awhile but had a little bit of a bad time, my daughter had a bit of an accident and my aunty, everything is alright now.

I have just sent my letter of to get the rest of my six years worth of my charges minus the 15 month that i already got back.

do you think that i sould start a new thread????

Libby

Libby V Halifax

Prelim Letter sent 14 June 2006 (£2,301.00

rec Letter from the bank on 21 June 2006 to say sorry to hear that

rec another letter 24 june 2006 refund £468.00

3 July 2006 i sent my LBA heard nothing.

sent my N1 claim form in on 17 July 2006

Offer from Halifax for £938.00 20 July 2006.

22 July 2006 rec claim form back from the court.

Ack from the court on the 3 Aug they intend to defend.

Rec letter from Halifax (17 Aug 06) going to pay in full - within 5 days.

Money paid into my account 24 Aug 2006 settled in full.

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  • 3 weeks later...

Well i still have not heard anything back from halifax jst still waiting for my statements Halifax has got till the 4 November to send them to me, then i wil have to send the net letter off - It's been awhile i hope eveyone so far has been able to get there money back as well.

 

Do you think i should start another thread?????????

 

Libby

 

Libby V Halifax

Prelim Letter sent 14 June 2006 (£2,301.00

rec Letter from the bank on 21 June 2006 to say sorry to hear that

rec another letter 24 june 2006 refund £468.00

3 July 2006 i sent my LBA heard nothing.

sent my N1 claim form in on 17 July 2006

Offer from Halifax for £938.00 20 July 2006.

22 July 2006 rec claim form back from the court.

Ack from the court on the 3 Aug they intend to defend.

Rec letter from Halifax (17 Aug 06) going to pay in full - within 5 days.

Money paid into my account 24 Aug 2006 settled in full.

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hi libby

i have just read all your posts and im in tears , im so glad you won in the end , i have just asked for my statements for the last 6 years . so wish me luck !!

you certainly inspired me to go on with it .

tracey['.']

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hi libby

i have just read all your posts and im in tears , im so glad you won in the end , i have just asked for my statements for the last 6 years . so wish me luck !!

you certainly inspired me to go on with it .

tracey['.']

 

Hi Tracey

Thank you very much for reading my thread, i only asked at first for the last 15 months cause i already had those statements online - but i have now asked for all my statements cause i do believe that we are entitled to it.

I wish you all the best of luck - Keep in touch with your progress.

Libby

 

Libby V Halifax

Prelim Letter sent 14 June 2006 (£2,301.00

rec Letter from the bank on 21 June 2006 to say sorry to hear that

rec another letter 24 june 2006 refund £468.00

3 July 2006 i sent my LBA heard nothing.

sent my N1 claim form in on 17 July 2006

Offer from Halifax for £938.00 20 July 2006.

22 July 2006 rec claim form back from the court.

Ack from the court on the 3 Aug they intend to defend.

Rec letter from Halifax (17 Aug 06) going to pay in full - within 5 days.

Money paid into my account 24 Aug 2006 settled in full.

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Share on other sites

Well everyone just thought i would give you an update, stil not had my statements yet. you think i should hurry them up a bit cause it has been 30 days and still not had anything back from them and no statements.

Libby

 

Libby V Halifax

Prelim Letter sent 14 June 2006 (£2,301.00

rec Letter from the bank on 21 June 2006 to say sorry to hear that

rec another letter 24 june 2006 refund £468.00

3 July 2006 i sent my LBA heard nothing.

sent my N1 claim form in on 17 July 2006

Offer from Halifax for £938.00 20 July 2006.

22 July 2006 rec claim form back from the court.

Ack from the court on the 3 Aug they intend to defend.

Rec letter from Halifax (17 Aug 06) going to pay in full - within 5 days.

Money paid into my account 24 Aug 2006 settled in full.

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I just read the top bit, I have to ask a mod to get my thread moved - anychance i can get that done please

Mnay thanks

Libby

 

Libby V Halifax

Prelim Letter sent 14 June 2006 (£2,301.00

rec Letter from the bank on 21 June 2006 to say sorry to hear that

rec another letter 24 june 2006 refund £468.00

3 July 2006 i sent my LBA heard nothing.

sent my N1 claim form in on 17 July 2006

Offer from Halifax for £938.00 20 July 2006.

22 July 2006 rec claim form back from the court.

Ack from the court on the 3 Aug they intend to defend.

Rec letter from Halifax (17 Aug 06) going to pay in full - within 5 days.

Money paid into my account 24 Aug 2006 settled in full.

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