Jump to content


  • Tweets

  • Posts

    • No. The defence is different. Their defence paragraph 2.7, 2.8, 2.9, 2.10 – for the first time makes reference to an alleged term between the Packlink/EVRi contract which apparently specifically excludes the effect of the Contracts (Rights of Third Parties) Act 1999. If this is true then it is very likely that they will have closed that loophole because the 1999 act specifically allows itself to be excluded by an express term within the principal contract I think that you will have to do ask the court to require them to provide evidence by way of presenting their contract and also the date that this new amendment was inserted. I understand that your claim refers to an item which was lost a year or so ago. These give us the date. We would certainly want to know that this amendment predates the date when you first contracted with Packlink to send the item. I would want to say to the court that in the absence of their willingness to confirm with evidence the date that this contractual amendment was made, that the court should assume that this was a recent amendment and was therefore not in force at the time you made your contract. We have third-party defences on this sub- forum which are fairly recent and there has been no mention of this exclusion of the 1999 act. I think we can take it that this is something that they have put together very recently. Secondly, even if they want to exclude your third party rights, it does not absolve them from the negligent handling of your item and in respect of an action for negligence you have first party rights. You don't have to rely on third party rights – although of course, you didn't allege negligence in your original claim. We didn't advise you to do so. Maybe shortsightedly we didn't foresee this contractual amendment. Of course assuming that this contractual amendment is true – although I expect it has only been added recently – what they are saying here is that nobody in the United Kingdom who makes any contract with any parcel delivery company using Packlink will have the right to bring a claim for lost or damaged or even stolen parcels. These people have lost their moral compass. It is shabby treatment of ordinary customers who pay their money and who repose their trust in these parcel delivery companies. No wonder that the Paralegal Children are now ashamed to sign off these documents with their own names. In terms of parcel tracking information – apparently it has been destroyed according to their own data protection policy. That's their business. It's got nothing to do with you and they can't use this to frustrate the six year limitation for bring a breach of contract action or the three-year limitation period for bringing an action in negligence or other tort. There reference once again to the exclusion of the 1999 Act but this time apparently in the contract between you and Packlink – is irrelevant because the exclusion has to be in the commercial contract between Packlink and EVRi – which they have referred to in their paragraph 2.7 et cetera of their defence. I'm assuming that you propose to go ahead with this case. Please let us know when you respond and we will go forward. In the meantime, I suggest that you write a letter to EVRi. Referred to their paragraph 2.7 et cetera and asked them for a copy of the contract and confirmation of the date on which the exclusion of third party rights term was included in it. Tell EVRi that if they do not answer or if they refuse that this will be brought to the attention of the judge. Tell them also that you notice that they say that they have destroyed data in line with their data protection policy. Inform them that they do not appear to have disclosed this data protection policy to their customers. Please will they forward you a copy of it and once again if they failed to respond or if they refuse that you will bring this to the attention of the judge as well. I suggest that you post a draft of the letter here so we can have a look    
    • Good morning dx100UK Could I send the update to you privately? Regards
    • On the other thread you posted on, you asked about immigration issues. We aren't qualified to give that advice, sadly, you would need to find an authorised adviser. 'It is a criminal offence for a person to provide immigration advice or services in the UK unless their organisation is regulated by the Office of the Immigration Services Commissioner (OISC) or is otherwise covered by the Immigration and Asylum Act 1999. Members of certain professional bodies may give immigration advice without registering with OISC.' How to become a regulated immigration adviser - GOV.UK WWW.GOV.UK  
    • Hi. Can you show us the letter from the police please? Cover up your name and address. Our upload guide will help you. HB
    • Baidu's Qu Jing tells workers she does not care for them because, 'I am not your mum'.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Yorkshire Visa now Marlin Chasing - **Ack'd AS SB'd - CLOSED**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3280 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi guys,

Its been a few years since talking to you all but

 

I have not heard anything from YB or Marlin until now.

 

Marlin have contacted me by telephone last wk and then i recieved a letter this morning,

 

They say that they have contacted YB and that the Financial Ombudsman found in favour of the bank

so there is no dispute and I should now arrange a payment plan with them.

 

The agreements and T&C's and the letter from the FO are in previous posts if anyone could have a look for me.

 

Could anyone please advise on what to do next.

 

I have been relying on the fact that YB sent the application form origanally and then when I challanged it,

they sent the agreement again but this time they chopped the heading "application form" off the form

and sent that as the credit agreement.

 

They have also sent different T&C's stating these are the origanals but as you can see they would never fit on the back of the agreement.

 

I am not up to speed at the minute as I have not heard from these guys since 2010,

so could anyone please advise or point me in the right direction because things might have changed since I last challenged them.

Big Thanks

Alamand

Link to post
Share on other sites

  • Replies 85
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Could you please compile a bullet point summary timeline of significant events, as the thread history is confusing and cluttered? Just the bare bones please not further questions at this stage.

Make sure that you include dates of last payment and written acknowledgment.

The debt appears that it may be on the brink of S B - hence Marlin's huffing and puffing - if not already passed, but we won't know until you've clarified.

Meanwhile, don't resume letter tennis - it will get you nowhere -

and do NOT speak to them again -

refuse to go through security if they call.

Link to post
Share on other sites

Thankyou Oleg

 

05/07 - Credit agreement/ statements requested.

Sent credit agreement which seemed to be an application form and T&C's.. Advised YB of this and then they sent the same agreement again but they had altered the form by chopping off the header so it did not say Application on top. They also sent different T&C's that they said were the 1996 ones and their current 2007 one. Advised them that not correct so reported to financial ombudsman as they requested.

01/09 - FOS found in favour of YB.

09/09 - The debt assigned to Marlin, advised them that it was in dispute with YB.

10/09 - letter recieved from Marlin saying they were sending to solicitors, letter sent again stating in dispute. No solicitor contact made.

01/10 - letter recieved from marlin saying that FOS found in favour of bank so payment needed. Another letter sent.

08/14 - phone call asking why no payment so said in dispute. I answered questions on the phone call until halfway through then I remembered not to talk to them.

Today - same letter as 01/10 saying FOS found in favour of YB so need to arrange payment.

Thanks

Alamand

Link to post
Share on other sites

It has to be written contact from you which acknowledges the debt. Phone doesn't count.

When did you last make a payment?

What was

your last written contact - who to and when ?

CCA request doesn't count as acknowledgment . Nor "in dispute" letter.

Link to post
Share on other sites

Hi Oleg

I last made a payment in 2007 when I started with the credit agreement.

My contact since then has been that I am in dispute with YB.

I did speak on the the phone last week with Marlin because they took me by surprise. I told them the account was in dispute, i did go through some security questions though.

My last written contact was with Marlin in 2010 saying it was in dispute.

 

Alamand

Link to post
Share on other sites

Oh I thought it started 1996 cos you mentioned an agreement from that year. If the agreement started after 5[?] April 2007 and not statute barred, they can enforce with a reconstituted copy. If before, they need the original.

 

Leave aside the phone contact with Marlin. As I said, it doesn't count - although unfortunately it does give them a clue as to where you're at. I mean what's in your head and your pack of cards.

 

Leave aside Y B too for now. Concentrate on letters you've sent Marlin. Comb through them to see whether you may inadvertently acknowledged. Exact phrasing of sentences can be crucial. Any examples you're not sure about pls type up.

 

But if your letters have merely told them that you're disputing the debt, you should be ok.

 

And for heaven's sake don't talk to them again.

Link to post
Share on other sites

Hi

 

The agreement started in 96 but I havn't paid since 2007 when the dispute started.

 

I have got a problem with some of my responses because i kept them on the computer and my husband has changed the hard drive and as of yet, we cannot find the old one.

 

I am positive that all my replies were from templates on here so I am sure they would be ok.

 

What would be the next step ??

 

Alamand

Link to post
Share on other sites

If you are ab

solutely certain that you did not make written acknowledgement you can send the statute barred letter. Otherwise, hold on until you really are sure.

 

Marlin normally put their in-house solicitors onto the case with a letter before action prior to issuing court proceedings. You don't appear to be there yet. And even if they did issue proceedings, it's a very very simple task to defend, for which you can get help here.

 

Hope this clarifies matters for you.

 

Oleg

Link to post
Share on other sites

Well it's up to you but that's what I'd recommend unless you are completely certain about not having acknowledged.

 

If you write to them they'll only try to ensnare you in their fake honeytrap.

 

Looking back over your thread I get the impression that you feel a need to keep debt chasers entertained. There is rarely any such need.

Link to post
Share on other sites

Thanks oleg

 

Gonna wait till nxt letter but try and find the ones I sent, my husband says we will send the letter if we cant find it. I am sure they are templates from here, so they shud be ok.

 

I want the debt sorted but I always think on the dark side, always think that its going to go wrong and scared to death of having to stand up in court, my husband says "**** or bust" now (sorry for language).

 

I have another card as well exactley the same but I will sort this first.

 

Many thanks

 

Alamand

Link to post
Share on other sites

I get the picture, the debt will certainly be SB very soon as the last acknowledgement can at worst (for your argument) be when you complained to the FO, not when you received his belated reply. It may well be SB already by the failure of you to make a payment and for them to try and collect for more than 6 years. I would keep a low profile for a couple of months unless you know the date of your complaint to the ombudsman.

Link to post
Share on other sites

Hi

 

 

Had a quick look through paperwork and I don't think theres any contact with YB in the last 6years. Below is what there is but obviously will double check.

 

 

17/06/08 - Debt Managers returned debt back to YB.

28/10/08 - Letter from Murray White Debt.

4/11/09 - reply saying in dispute.

26/1/09 - FOS find in favour of YB.

21/1109 - YB and Marlin say assigned to Marlin.

31/12/09 - reply saying in dispute.

21/ 1/10 - reply from Marlin - do not know whether I replied.

29/7/14 - phone call from Marlin.

1/8/14 - letter from Marlin.

 

 

I am still trying to find the hard drive to double check my replies to Marlin but looking through my other replies, I sent templates from here, so I think they would be fine.

 

 

I have had a letter from Marlin which I hav'nt replied to but have had a phone message as well, so it looks like they are about to start.

Link to post
Share on other sites

I cca'd them and disputed the credit agreement saying all terms & conditions were not met and it was an application form etc. When they passed it to debt collectors I wrote to them stating the debt was in dispute. I reported to FOS but as you can see they found in favour of YB but they then passed it on to Marlin.

 

 

So am I right in sending the sb letter when they get in touch because they now have started with letters and phone calls. Like a fool I didn't print copies of what I sent to Marlin but I said the acc was in dispute so am certain they would have been templates from here.

Link to post
Share on other sites

I cca'd them and disputed the credit agreement saying all terms & conditions were not met and it was an application form etc. When they passed it to debt collectors I wrote to them stating the debt was in dispute. I reported to FOS but as you can see they found in favour of YB but they then passed it on to Marlin.

 

 

So am I right in sending the sb letter when they get in touch because they now have started with letters and phone calls. Like a fool I didn't print copies of what I sent to Marlin but I said the acc was in dispute so am certain they would have been templates from here.

The FOS statement to my mind id clear and correct, the absence of the CCA precludes only enforcement via the courts, the debt remains payable and may be pursued by all means available short of court action.

It may also be reported to credit reference agencies and passed to 3rd party debt collectors or sold on.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

I keep reading the statute barred letter and what is worrying me is that although it is over 6 years with no contact with YB, I did send letters to Marlin albeit disputing the debt. So because I disputed the debt nearly 4 years ago with Marlin, it still counts as statute barred.

 

As you have guessed, if its not written in simple terms, it so confuses me.

Link to post
Share on other sites

I keep reading the statute barred letter and what is worrying me is that although it is over 6 years with no contact with YB, I did send letters to Marlin albeit disputing the debt. So because I disputed the debt nearly 4 years ago with Marlin, it still counts as statute barred.

 

As you have guessed, if its not written in simple terms, it so confuses me.

The effect of your letters will depend on how they were worded.

 

 

Did you state " I do not acknowledge any such debt" refer to the alleged debt or similar phrases?

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...