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    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Hi friends,  I’m a bit worried I may have got confused with timings here. I thought I had 33 days from my acknowledgment to submit a defence but the date added above says 3/6/24.   have I missed the date?   if so how can I apply for an exception due to my disability and problems with deadlines and dates etc (ADHD)?   what should I submit as a defence?   I’ve had no reply from BW so far    just been back on MCOL and it says 28 days from service if I completed an acknowledgment of service so does that mean 28 days from that of acknowledgement (I.e. 16/5) which would make deadline for defence 14/6?   Thanks! Panicking here.
    • Normally we don't advise playing your cards early in a snotty letter, but as you have appealed we might as well use what you wrote in the appeal against them. There is no rush, you have until 6 July to get it to them.  See what the other regulars think too. How about something like this? -   Dear Rachael & Sean, cheers for your Letter of Claim.  I rolled around on the floor in laughter at the idea you'd actually thought I'd take such tripe seriously and would cough up! As usual you'll have been too bone idle to do any due diligence.  Had you done so you would have seen that I appealed to your client.  Indeed the driver on the day is a textbook example of having done exactly what you should do when you do not wish to be bound by the T&Cs in a private car park. Of course none of that mattered to the spivs you represent but do you really want to put such a useless case in front of a judge? To be fair, your clients are very useful members of the human race - as comedians.  How I loved the page turner of their antics at The Citrus Building in Bournemouth.  It was chuckle after chuckle reading about them, letter after letter, month after month, insisting they were legally in the right, even through someone who had done just the first day of a GCSE law course could have told them they weren't.  Until the denouement - BOOM - an absolute hammering in court.  In fact - SLAM, BANG - managing to lose twice against the same motorist for the same car park in front of two different judges. Your client can either drop their foolishness now or get yet another tolchocking* in court where I will go for an unreasonable costs order under CPR 27.14(2)(g) and spend the dosh on a nice summer holiday, while every day laughing at your clients' expense. I look forward to your deafening silence. COPIED TO COUNTRYWIDE PARKING MANAGEMENT LTD   *  This word is used under licence from Brassnecked
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Office Of Fair Trading Test Case


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Well that did not take long -

 

"Lord Justice Moore-Bick has written to Designated Civil Judges on the issue of how to manage live Bank Charges cases. It is understood that he considers that in most cases it would be appropriate to stay proceedings pending a decision of the OFT action."

 

Guess all bank charges cases will be stayed!

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here you go, thanks for your help

 

 

That looks to me like an application for a stay.

 

FC

Barclaycard: SETTLED AFTER LBA

Barclays 1: AT COURT

Barclays 2: WITH FOS

Capital One: SETTLED AFTER N1

Egg: SETTLED AFTER LBA

HFC: S.A.R - (Subject Access Request)

Lloyds TSB: S.A.R - (Subject Access Request) - WITH Information Commissioners Office

RBS: AT COURT

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FM BW

A wise man once said - 'The start of a long journey begins with the first step' who knows what the judge will order - he may decide to hear it all himself regardless of the OFT case.

 

I know you cannot judge tone from responses so I'm going to assume that you meant your comment to be informative rather than yet another negative response on this thread.

 

It meant precisely what I said.

 

TB was suing for exemplary damages, which, despite the flag waving and general cheering of people hailing his case as some breakthrough, was anything but, and had little, if any, relevance to the case the OFT is starting against the banks. Furthermore, the case as was being decided today was quite simply to decide whether he would be allowed to proceed with his case or not, which is even less relevant to the OFT case.

 

Factual is not negative. It is factual.

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Can someone kindly provide a list or links to the petitions that have been raised in respect of this new development. At least we can make a start by protesting with our keyboards and signing petitions wherever they are, this way we can make our voices heard enmasse. Ministers are put into parliament to serve the people and not the other way around.

 

Common sense should make sense to all those that appear common. The FSA decisions does not represent common sense to delay money claims of those that appear common. Money is useful to the banks, but not above members/individuals in society that are in need of it the most. :mad:

 

There is a petition on the downing st site to overturn this crazy legislation. It takes 5 days to appear which will make it Thurs/Fri this week. Any other petitions like this one will be rejected as a similar one.

I will send the link when I know it is up.

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I didn't even get as far as the judges chambers. The Barrister met with all the Barclays complainants as a group.

 

she had been there all day as was presenting people with the Stay, and saying the judge wasn't seeing anyone as it was a waste of time.

 

Am I the only one who finds this utterly extraordinary? What the barrister was handing out was a skeleton argument outlining the Defendant's reasons for applying for a stay.

 

They were entitled to apply for a stay, of course, and it was always likely that they would do so and would be granted one, but surely the Claimant is entitled at least to argue their case against the application before the judge before a decision was granted?!

 

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Am I the only one who finds this utterly extraordinary? What the barrister was handing out was a skeleton argument outlining the Defendant's reasons for applying for a stay.

 

They were entitled to apply for a stay, of course, and it was always likely that they would do so and would be granted one, but surely the Claimant is entitled at least to argue their case against the application before the judge before a decision was granted?!

 

I think they were banking on mugs like me not knowing what to do...:evil:

if anyone has any ideas, I'd be most grateful!

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Am I the only one who finds this utterly extraordinary? What the barrister was handing out was a skeleton argument outlining the Defendant's reasons for applying for a stay.

 

They were entitled to apply for a stay, of course, and it was always likely that they would do so and would be granted one, but surely the Claimant is entitled at least to argue their case against the application before the judge before a decision was granted?!

 

 

I fully agree. I think the Barclays Barrister was "pulling a fast one".

 

My understanding is that the Claimant should have been given the details of the application to stay and invited to counter. Then, and only then, should the judge make a decision.

 

FC

Barclaycard: SETTLED AFTER LBA

Barclays 1: AT COURT

Barclays 2: WITH FOS

Capital One: SETTLED AFTER N1

Egg: SETTLED AFTER LBA

HFC: S.A.R - (Subject Access Request)

Lloyds TSB: S.A.R - (Subject Access Request) - WITH Information Commissioners Office

RBS: AT COURT

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I was in the courts today at my preliminary hearing. I got to sit with the judge, but it does look like the decision to stay is pretty much automatic - he listened to the Barclays legal rep's argument for a stay, and then entered this into his computer before I was able to speak - saying that these cases were taking up so much of the legal system that a verdict was needed one way or another and that it wouldn't be possible to decide my case until this verdict was given.

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It meant precisely what I said.

 

TB was suing for exemplary damages, which, despite the flag waving and general cheering of people hailing his case as some breakthrough, was anything but, and had little, if any, relevance to the case the OFT is starting against the banks. Furthermore, the case as was being decided today was quite simply to decide whether he would be allowed to proceed with his case or not, which is even less relevant to the OFT case.

 

Factual is not negative. It is factual.

 

The clue is in the So?

 

So? is negative

 

This is desperate...head in hands...

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I was in the courts today at my preliminary hearing. I got to sit with the judge, but it does look like the decision to stay is pretty much automatic - he listened to the Barclays legal rep's argument for a stay, and then entered this into his computer before I was able to speak - saying that these cases were taking up so much of the legal system that a verdict was needed one way or another and that it wouldn't be possible to decide my case until this verdict was given.

 

Which court was it? It might be a good idea to start keeping track of which does what.

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OK, so now what do I do?

 

You have two weeks (I think it's two) during which you can apply for the stay to be set aside. Hopefully a moderator will help you construct an argument to support your application; I wouldn't feel sufficiently competent to advise you on precisely what to say.

 

Best of luck.

 

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Halifax had until the 25th July to respond to my claim, they didn't so I've handed in my request to ask the court to enter judgement by default (27th July). I'm waiting to see how Lunatic flea gets on today but as the Halifax failed to respond to my claim within the 14 days, I'm assuming that the judgment by default is independent of the OFT test case. Is anyone able to clarify?

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Hi,

 

just received a'general form of judgement or order'. Sauer v.Barclays

 

Before District Judge Fawcett sitting at Brighton County Court

Upon the Courts own motion.The court has made this order of its own initiative without a hearing.If you object to the order,you must make an application to have it set aside,varied or stayed within 7 days of receiving it.

 

IT IS ORDERED THAT

 

All claims for repayment of bank charges are stayed until such time as the High Court has determined the application by the Office of Fair Trading for a declaration that such charges are unlawful.

 

So,what do I do now?

 

How do i apply to set aside? I am a drama student and work only part time? Surely i coulsd argue hardship??

 

All help welcome!!

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Halifax had until the 25th July to respond to my claim, they didn't so I've handed in my request to ask the court to enter judgement by default (27th July). I'm waiting to see how Lunatic flea gets on today but as the Halifax failed to respond to my claim within the 14 days, I'm assuming that the judgment by default is independent of the OFT test case. Is anyone able to clarify?

I wish i could be celebrating but it is still on hold.

The court manager told me to call at around 2pm to see if it had been heard. When i called back she told me that due to the high number in court today the Judge may not get through the whole list today. She told me if it did not my file would be passed to the court in Lincoln court who would look at it this Friday. The problem is with my court is it only looks at bank charges every Monday. The thing that worries me is as of today my court have not received any application for stays. However if i find out that on Friday the bank has contacted the courts and my case is put on hold i will not be a happy fella:evil:

However i do feel that i should be in a strong position as Lloyds failed to comply with the Judges orders before any OFT announcement.

I feel so frustrated and angry thast i am so close yet so far. I did include a supporting letter with my request form for judgement. It included the letter Lloyds and several other Banks had placed on their website. I did highlight that the request for a hold was at the judges discretion. I also said how frustrated i was that Lloyds throughout the claim had failed to enter into any negotations. I also said it makes me wonder if the banks failed to serve and file a counter schedule as they were aware of the OFT announcement due on the Friday:-)

Not too sure if it would do any good. In my eyes as soon as the failed to serve and file a counter schedule then they have no right to ask for a stay.

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In the advice on this link, claimants are being advised to make a REQUEST to the court that their claim is stayed :eek::confused:

 

 

 

this article talks about the 6 year rule, i thought that claimants were no longer restricted to 6 years?

____________________________________________

All advice is offered freely & without prejudice

 

 

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