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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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informal request "wasted costs order"


hayesharry
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Lloyds have paid my charges, without going to court.

I have decided to claim 'wasted costs order' via informal request.

if I fail through this route, can I then go and claim via formal application N244 ?

I need a list of won cases on "wasted costs order". is there one or a link to this list.

or is a matter of reading round and creating a list for my self.

in the application letter for the above, case name, what is case name ?.

I can only identify case no.

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Sorry can't help on this as I didn't bother with the wasted costs after mine was won pre-court. However, this will bump your question up and hopefully someone can help.

broke dave v LTSB WON £3840 2 weeks before court.

Mrs broke dave v Barclays accepted offer £355.

broke dave v LTSB (Business) Prelim stage.

broke dave v LTSB (2nd Claim) LBA stage.

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hayesharry have you spoken to the court about claiming wasted time? They are usually very helpful .Iknow thers is some info on here somewhere but its not the best thing to use ...Iwill be doing the same once im sorted out . try using the search box ,if I find anything Iwill get back

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There is info on claiming, im not sure you can claim though. Wasted costs probably only occurs when they settle up very late, like the day before court.

 

Can you give more detailabout your case, did you even get a court date? I will try to find the link

 

Added - Link below, it appears my above comments were wrong. Although if you have not yet submitted a court bundle then i doubt you have wasted too much time and may not be worth claiming

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/85726-wasted-costs-order.html

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Gosh sorry !! didnt mean it to sound like that only meant that the first few times i used the site it was a bit difficult finding my way around. iTS A GREAT SOURCE OF INFO !!!

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thank u so much everybody.

 

this site is great, it take bit of ur time 2 find things round.

but u get there eventually

having read an article on this site i have decided to write to

Financial Ombudsman Service.

someone on this site has managed 2 get £250 from the bank by choosing this route.

 

god bless u all.

and have a great great day.

 

harry

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