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2nd Claim - Is There A Different Letter To Use??


Lucylou
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Hi,

 

I'm just starting my second claim on the same account for NW. In the 9 months it took to settle the first one another few hundred pounds worth of charges have been added.

I want to send the letter requesting my money back but I'm sure there is a slighlty different one kicking around that refers to the fact that I've just taken them to court and they chose to settle?

 

Does anybody have anything like this to use??

 

Many thanks!

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Lucylou, just adapt the original prelim letter to explain that you've already successfully reclaimed your charges, you're prepared to go through the process again, etc., etc., and then send off to Borehamwood. ;)

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