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What if the Bank does not have the information to Satisfy your SAR?


kiri260180
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Hello

 

I was wondering what happens if a bank (I am currently trying to get my statements from Providian - a division of Barclays)

 

They have taken 4 months and they have finally said they cant find the infiormation that I have requested.

 

Where do I go from here - I dont have the statements there were probably charges on there as I have had them with all my other credit cards but I couldn't say when and how much.

 

What do I do??

 

Any Help really would be great. kiri260180

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if you have given them your account number, your name and your address during the time that the account was operational, that is all they need, Have you sent them an SAR and £10? if you havnt do it, and if you have, file a complaint with the information commissioner

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Hello

 

I have sent my SAR and sent the £10 it has gine way over the 40 days I have made a complaint to Information Commisioner but they say they physically dont have the information to give me.

 

Going to court to get them to provide the information would bge fruitless as they wont be able to povide it.

 

Does anybody know where to go with this one as I am stumped!!!

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