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Urgent Question Bank Charges


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Hi Saffron

 

The legislation you are reffering to there deals with the issue of "fit and proper person" with regards to a credit license. I believe This would only be used if you made your complaint via the OFT. See the post below

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html#post26286

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