Topcat1962-V-Barclays

[Topcat1962]

Hi folks,

I've been hovering around this site & Moneysavingexpert for a few months now & have finally got my backside into gear to claim back £2665 plus interest = £3151

 

Sent of my SARs back in March 07 & received my statements 25/04/07 (With my cheque & a note saying Barclays do not charge for this service!!!!!) I thought this a little odd as they are very keen to charge for everything else.

 

Set up an excel spreadsheet & input all the charges with interest & sent my 1st letter with statements on 05/06/07 received a polite reply within 12 days stating how their charges were fair but someone would look into my query & I would have a full explanation to my complaint within 4 weeks.

 

Sent second letter 20/06/07 saying not happy with response & again requesting my money back, yesterday morning received another letter referring to their reply dated 13/06/07 and stating how they disagree with my view & how, when you open an account you are given the T&Cs relating to the use of said account including charges.

 

They then go on to say however, that without any admission of liability they are willing to offer me £1995 as a gesture of goodwill in full & final settlement (this is with the cost & inconvenience inherent in a further dispute in mind) They very kindly put in a pre printed form for me to sign as well.

 

They do however state that if I am dissatisfied with there proposal I could refer to the FOS.

 

My question is, as they state in their letter & the pre printed form that this is full & final settlement, would I be able to write back to say I will accept this as part payment but would still like the rest of my money back or I will take them to court & would giving them 7 days to reply seem reasonable or, should I just start proceedings???

 

Any advice greatly appreciated

 

Topcat1962

[Trucker]

Hi Topcat

 

Take a look in the rejection letters section. Link Below

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

 

If you reject the offer barclays will withdraw it and force you to start court procedings, even if you say you will accept it as partial settlement.

[Topcat1962]

Thanks for that Trucker,

As they were not going to pay until I had returned their form anyway it rather simplifies things, time to get my court action started,

 

TC1962

[Trucker]

keep us posted... any questions ,just ask

[Topcat1962]

Cheers Trucker,

this is one time I'm glad to have people looking over my shoulder, will let you know how I get on,

 

TC1962