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capital one lost payment, credit report mark


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hey everyone! been a while since i was in here asking questions but i have a little issue with capital one. basically back in 2004 i had a card with them wich had approx £250balance on there. i decided to pay this off and made a couple of payments of £20 and a final payment of £210. during this 3 month period, the card was lost and replaced.

 

now due to the card been replace cap one lost my payment of £200. i duly rang them and was told itwould be looked into and sorted. which it was. however a couple of ears later after becoming more fianancially aware of things i get a copy of my credit reports and find that cap one have marked this against me and never removed it. basically after numerous times requesting removal from my report. these missed payments still exist on there!

 

can i threaten them with a claim for deformation of character? this will cause me financial loss, as i am looking for a loan soon and cannot get headline rates due to this discrepancy. any ideas?:-|:-|

:D
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