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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hi im new :)


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Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

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hello ppl just been on money experts page and read something interesting ,,, will post here ,, this is good new i think and may help boost morale :)

 

 

MoneySaver

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Well we were prepared for it to go in front of the judge etc and as we checked in at reception we were told that there was a lady waiting to see us. She there to represent Natworst and a couple of other banks. She took us into a room and explained that out of the 12 cases she was dealling with this morning only 2 had been agreed as giving a gesture of goodwill, ours being one of them! She then asked had we been offered something in the past to which my DH said yes (i could tell by his look he was expecting her to give the same amount £886) anyways she said oh right, well we'd like to offer you the full amount £1617.17! yes we were completely stunned! she had already hand written a letter, which I will transcribe fully on this thread tonight. So we checked it and signed it, with that my husbands name was announced over the tannoy and she said oh we'd just better pop in and see the judge and let him know the outcome. so off we went down the corridor to see the judge in a small office. She explained to the judge that we had settled and that she wanted to stay the case. the judge quickly jumped to our defence and said he would prefer either a stay or to put a temporary hold on the case until 6th Sept incase Natworst didn't pay. we agreed to a hold incase they don't pay up and they have 21 days from today in writing to issue a cheque in my husbands name, as i insisted on a cheque and Natworst have already closed his account.

 

BTW when we left court my husband said because I had done all the hard work and arranged it all he was going to let me have the money!!!!!!!!!!!

I can't believe it, now should I put it in our savings account, we have no money saved and live week to week and this money will make a huge difference to us trying to get out of our council flat or should I go on a huge Boots and Tesco shop and get all the extra points? No joking aside this has been a long wait (22nd Jan 07 I started claiming) and a massive weight has been lifted off our shoulders.

Oh well I'm off to work in 20 mins and won't get home til 8.30pm and husband has gone to bed to get some sleep before work tonight!!!

 

this was written today and they were in court yesterday :) good eh :)

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lol ,, hi Tilly where you been hiding ,, im good ty and you :) just been reading about some cases they have won after the OFT announcement ,, gives a bit of hope to those of us still awaiting aknowledgements ect :Di put 1 in my thread its from the moneythread place lol cant think what its called now he he ,, think my heads in the sand at mo ;)

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im good thanks dk not been hiding today been studying :eek: think my brain needs rebooting lol

yes i have been reading them as well it is encouraging to see and like kenny says gives everyone motivation to carry on:)

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yes it sure does ,, i been grinning ear to ear since i read them :) i got 6 more days to wait and see if they aknowledge ,, keep checking post in case i get horrible letter lol if they dont i guess i have to give them another 7 then take it from there although im tempted to file judgement against them as they been so ***** lol

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AAAHHH!!!! I was wondering about that aswell.

 

so the have at last moved it to general forum. `bout time!

 

Well done to Macboy, will PM him and tell him now

 

=======================================================================================================

[sIGPIC][/sIGPIC]

 

 

 

Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

<<<<<< If any of this has been helpful, PLEASE click my scales

 

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