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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
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austen v nationwide


austenpowers
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Hello everyone

 

What a fantastic site and I can't believe it's taken me so long to find it. But I'm here now and that's the main thing.

 

I have a flexaccount with nationwide which I rarely use nowadays. About 3 or 4 years ago I ran up a large over the limit overdraft and suffered all the usual charges. My finances completely spiralled out of control for a couple of years and I eventually sought help through my local CAB and was put on a debt repayment plan. I suffered severe financial hardship for a couple of years but managed to pay off my od with the nationwide. Having heard a bit in the news recently about the ruling on bank charges, I decided to have a look and see how much I had paid in charges during this time and I was absolutely amazed. Despite lots of the monthly statements being missing I have found charges for about £700. In my haste I quickly searched for clues on how to go about reclaiming the charges I found a template for details of the charges incurred on another site and sent it off almost straight away. Now having found this site I wish I had taken my time, the letter I used did not include the £10 payment. Should I resend my original DPA letter using the template from this site including the £10 cheque, or should I wait to see if they write back and ask me for it.

 

Austenp.

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Send the letter from here, and send the cheque and do it now.

 

The 40 days allowed for a SAR under DPA only start once payment has been received. The longer you wait, the longer they can delay. If you don't query it, they could just ignore it until the cows come home and then some.

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  • 1 month later...

40 days is up on Saturday and still NO statements!!! I've sent a letter reminding them the 40 days is nearly up but to no avail. I have the majority of my statements anyway, I was considering beginning the procedure with the info I have. I can't help feeling that the way Nationwide are paying out relatively easily at the moment won't last and I really need to get on with my claim. Of course I know I am going to win anyway but it would be nice to get it over and done with in a stress free way as possible. Could I begin my claim now and then add on any charges that I've missed off when I do eventually receive my statements? I seem to recall reading somewhere that the figure can be adjusted right up to the Moneyclaim stage.

 

Sit tight and wait for statements, or start my claim with the Prelimary Request???

 

Thanks in advance

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I really must learn to be more patient.. got home last night and there was a card from the postie about a special delivery so went to collect it this morning and it's from nationwide... But...

 

it's not the sort of basic reply I was expecting. It is a very professional looking binder of what must be more than a 100 pages.

 

The first page is a letter addressed to me which starts "Further to our letter.... please find information as per your request. There are many events in the history of an account which involve manual intervention....." and there follows a long list of activities where "some degree of manual intervention will have been involved".

 

Then follows Section 1 which is all the Duplicate Statements. Followed by what is labelled as "Lending Control" which has a few what appear to be internal memos and notes regarding my account from last year when I finally finished paying off my overdraft. Section 2 is called Data Protection Manual Record which is a copy of the letters I sent them requesting the info plus their replies. Section 3 is called Jargon Busters which lists a whole load of codes they obviously use and what they mean, for example, the first one is A/C = Account, ACT = Arrears Collection Team, etc. etc. All very interesting, but is it really relevant??..And finally section 4 is Data protection Register - Entry Details which is 18 pages long and seems to be general stuff regarding the Data Protection Register, Entry Details and Information Commissioners.

 

All rather long winded and not the standard basic list of charges I was expecting. Maybe they are trying to baffle me, or maybe they were just stalling for as long as possible. But at the end of the day it contains the info I require so I will be producing a spreadsheet to see what the final figure is going to be and take it from there. Expecting it to be in the region of £1000.

 

One quick question, do I now address my prelimary letter to Charles Bacon?

 

Thanks very much!

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TYped a huge post and it never posted ???!!?? Grrrr!!

 

Yes, address it to Charles Bacon. When you do your spreadsheet make sure you use the date your charge was taken from the account and not the date on which you commited the 'offence'. I know a few of us have fallen into that trap but it does make a difference for the interest calculation.

 

Let us know how much you are looking at! Hope it is lots :lol:

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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You put it in the spreadsheet and it calculates the interest for you. You can't acually claim interest before moneyclaim stage but you can threaten that it will cost them extra if they don't pay out beforehand.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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  • 2 weeks later...

You might get a reply to your LBA but it may not be within the 14 days. No worries, stick to your timetable, then get the moneyclaim filed and your money back :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Hi folks

 

Nationwide are obviously keeping busy as I'm receiving daily letters at the mo. Monday I got a letter from member Account Servicing saying my complaint had been passed to Member Relations, and yesterday I got one from a Member Relations Manager saying she had 8 weeks to reply and would do so as soon as possible!!!

 

They haven't even got 8 days, let alone 8 WEEKS!!!

 

I sent my LBA on 31st July and it was received on 1st August. So i will be submitting my claim on Monday. Do you think I should fax them to re-inform them of this deadline, or just ignore this ridiculous 8 week letter?

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Ignore it and file the claim - get that interest back as well :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Hi Austen, Just keeping an eye on your case - making sure you don't let any deadlines slip. Thanks for your support.

Me - Nationwide: Total Claimed £740.06 inc court costs

Prem posted 09/06/06, LBA sent 27/06/06 :)

Claim Issued 08/08/06 :mad:

Partial Refund 18/08/06:-)

 

 

 

My Fella - RBS Total Claimed:£671.75

Prem Posted 30/06/06, Prem posted to branch 26/07/06 :)

LBA sent 18 Aug - Moneyclaim due 01/09/06

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  • 4 weeks later...

For various reasons I only got round to filing my claim last week. It was issued on 25/8/06 and deemed served on 30/8/06 and the claim has been acknowledged today.

 

Hopefully I'm on the final stretch now, but I'm not counting my chickens just yet!

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Your money will be back with you soon :)

 

Let us know!

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Hi Austen was wondering if you had any luck yet. My claim was acknowledge by Nationwide this evening am really nervous!!

Nationwide

1st Letter Requesting Charges Sent - 31st July 2006

LBA Sent - 16th August 2006:rolleyes:

Money Claim Filed - 1st Sept 2006:evil:

Money Claim Acknowledge - 5th Sept 2006:-|

Part Refund of £79.02 - 13th Sept 2006:oops:

Settled in full.. short by £1.32 but not going to argue with that!! (541.02)- 14th Sept 2006

 

Halifax

Requested Bank Statments - 8th Sept 2006

Statements Recieved - 20th Sept 2006

Letter Requesting Charges Back Sent - 23rd Sept 2006

Letter Sent Refusing offer of £85.00 - 7th Oct 2006

Letter Received Offering Full Settlement (£170.00) - 12th Oct 2006

Barclaycard

S.A.R Sent - 19th Sept 2006

Statements Recieved - 23rd Sept 2006

Letter Requesting Charges Back Sent - 23rd Sept 2006

Part Refund of £152.00 recieved - 29th Sept 2006 :p

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Not yet, I am trying to play it cool and only check my balance 5 times a day!!! I'm not really expecting anything until the end of this week, maybe even some time next week, but can't help checking nonetheless!! Maybe mystic dolly can be more precise?

 

You are on the home straight now with your claim and shouldn't have too wait too much longer. I'll let you know as soon as I have any news and make sure you do the same!

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Nationwide seem to have been a bit slow at the moment but as it was acknowledged on my daughters birthday (30th August) I am going to say that you will be fully paid out on my birthday (11th September), so Monday!

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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