Help - Arrow Global threatening me with bankruptcy!

[wessexgirl]

Does anyone have a contact phone number for Arrow Global? Marlin won't give me one, yet say they can't negotiate my dept (originally with MBNA) as they don't own it. They (Arrow) say according to my file I'm going to be petitioned for bankruptcy! I've been on a payment plan with the CCCS for nearly 6 months too. I guess they've twigged as a home owner I might be worth the hassle.

[ScarletPimpernel]

If you are in a DMP with CCCS, pass everything to them. Write to Marlin, copy to Arrow, pointing out that under the OFT guidelines on debt collection they should deal with CCCS as your appointed representatives. They cannot refuse to do so, and contacting debtors directly is considered an unfair practice.

[wessexgirl]

The CCCS are aware of the situation, and have passed details of the DMP to Arrow (who are being represented by marlin Financial Services) but having been contacted a number of times kept saying not to worry, and that they might take us to court to get a CCJ. In fact even when MBNA said they would sell the debt on, they seemed rather relaxed.

 

However, today I spoke to them (CCCS) and mentioned that Arrow (via Marlin) were threatening bankrupcty. They again seemed uncornerned, but said that perhaps the bnkruptcy might be for the best. When I asked about the house, they then raised some concern, but didn't offer any help.

 

Having looked up Arrow on the net, it appears that Arrow are directly targetting CCCS clients for the banks, promising better and speedier returns, yet CCCS seem to still offer standard advice when dealing with them.

 

On a further issue, Marlin, representing Arrow claim that they cannot negotiate on the debt at all, wanting full payment, as they don't own the debt, yet I am not supposed to contact Arrow directly either. In fact, I can't find a way to contact Arrow, as the only number that I can find appears to be one for companies to sell debts to them.