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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Whats a notepad?


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Not as stupid a question as you may think, this is from The Co-op DPA response letter (was for Smile):

 

I acknowledge receipt of your request for copies of notepads and transactions on the above account since this was opened. Under the Data Protection Act, this is referred to as a Subject Access Request

 

Does this mean I'm going to get a stack of spiral bound notepaper with random biro scribblings on it? :)

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It's basically a section that they can type in, keep records of points made on phonecalls etc. A bit like a word document. For example, it might say 'Letter sent in response to DPA request' and the date or 'Rang up to complain about charges. Advised to blah blah'.

 

:)

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It's basically a section that they can type in, keep records of points made on phonecalls etc. A bit like a word document. For example, it might say 'Letter sent in response to DPA request' and the date or 'Rang up to complain about charges. Advised to blah blah'.

 

:)

 

Ah gotcha. Thanks for the explanation :)

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Yep, that's right - it's the automated notes they write each time you call. So, when they put you on hold and say, "I'm just reading through the notes" that's what they're looking at.

 

If they send them to you, they will be printed on paper and state the date and time of call and what was discussed.

 

Have they asked you to provide any more info/send ID/fill in a form and asked for payment or anything?!

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Have they asked you to provide any more info/send ID/fill in a form and asked for payment or anything?!

 

I sent them £2, they wrote back and asked for a tenner. Even put in a pre-paid envelope for my response too.. although I chose not to use it and send it recorded 1st instead so I can keep tabs on it :)

 

The exact words were..

 

If you wish to continue with your request then please forward a cheque for £10.00 in the enclosed pre paid envelope and arrangements will be made for the information to be provided within 40 days of receipt of your cheque

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They are right asking for a tenner, that's the MAXIMUM fee it will cost you for them sending you all this info, required under the Data Protection Act - don't send them anymore

 

I chose not to use it and send it recorded 1st instead so I can keep tabs on it :)

 

You're right to this, I personally send it all recorded - they have no excuses then and it only costs one pound!! :)

 

Good luck and keep us posted!!

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

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They are right asking for a tenner, that's the MAXIMUM fee it will cost you for them sending you all this info, required under the Data Protection Act - don't send them anymore

 

Thanks, I know that - but as I said in another thread when you're doing god knows how many of them in one go, all those tenners add up! HSBC have said they'd do it for £2, which was a result..

 

You're right to this, I personally send it all recorded - they have no excuses then and it only costs one pound!! :)

 

Worth keeping an eye on recorded, Royal Mail actually 'lost' a recorded item a few weeks back! I resent the letter special, then put in a complaint to Royal Mail for £32 compensation. Knowing my luck I'll get it all back in stamps... which is a bit useless, as I use Smartstamp and print all my postage :)

 

Will keep you posted..

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Worth keeping an eye on recorded, Royal Mail actually 'lost' a recorded item a few weeks back! I resent the letter special, then put in a complaint to Royal Mail for £32 compensation.

 

How is a letter worth £32???

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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How is a letter worth £32???

 

Took me half an hour to write it, proof read, print, fold the letter, and so on and so forth. My time is worth £64 an hour, for the purposes of this claim..

 

.. or it could be that it's the maximum you can claim under standard recorded insurance :)

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The maximum is just that - a maximum amount.

 

You will get a refund of your postage, and they'll probably send that in stamps. I don't think you'll get any more than that.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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The maximum is just that - a maximum amount.

 

You will get a refund of your postage, and they'll probably send that in stamps. I don't think you'll get any more than that.

 

Not gonna split hairs on this, but from the back of the recorded slip..

 

If your item is lost or damaged... We'll pay you compenstation for the value of your item up to 100 times the price of a basic weight First Class stamp

 

If you don't ask you don't get.. I then had to send a follow up letter special delivery to cover the loss of the first one, so it's at least a fiver by now.

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If your item is lost or damaged... We'll pay you compenstation for the value of your item up to 100 times the price of a basic weight First Class stamp

 

They won't pay £32 for every item that goes missing, it depends on the value of the item.

 

Anyway, pointless arguing about it. When you get your book of stamps, let me know! :)

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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