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    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
    • I've looked at your case specifically more.   Term 8bii reads " when, in accordance with instructions from the Customer or the Consignee, the Consignment is left in a safe place" Their terms choose to not define safe, so they are put to proof that the location is safe. If your property opens onto a street its a simple thing of putting a google earth image and pointing out that its not a safe place
    • New rules and higher rates resulted in a jump in the number of savers opening accounts at the start of this year's Isa season.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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will they still pay up help really worried***WON***


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we have a court date for 10th of july this is just a pre trial review, but if we also made a complaint to the financial ombudsman (spelling lol ) would this hurry things along?

 

i would rather not go to this court thing and could do with the cash soon

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It will not speed things up, but feel free to contact the FO to add the pressure.

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

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Hi

 

I don't think there's a definitive answer to that one. In practice it seems that in cases so far, matters have not reached the hearing stage. However, commonsense says that you should assume that it will and to be prepared accordingly.

 

J

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this pre trial review we have in july (10th) what is likly to happen? and will we get a proper court date after this i am slightly confused?

 

help!!!please

 

progress.gif

 

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

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we have rang [problem] and they said there are no notes on our file saying there are going to settle (obviously they have to ask Lloyds first) so was wondering if it was worth phoning Lloyds to see if they are prepared to settle rather than ringing [problem] (we have a court date for begining of july)

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Nicole

 

Be patient!

 

Also, be very wary of anything agreed on the phone.

 

Best to stick to written, recorded delivery communication.

 

T.

"Weasel (n): any person or group that operates in that vast grey area between good ethical behaviour and the sort of activities that might send you to jail".

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  • 4 weeks later...

[problem] have phoned us and said they cannot pay us because our charges do not match and there is a discrepancy with the amounts can somebody tell me what i can claim back just to make sure i have claimed the correct things back i am starting to worry

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hi have a court date for 10th of july, we phoned [problem] today to ask if Lloyds wanted to settle the claim, they said they would phone us back after an hour they rang back and said that they will not be paying up as there is a discrepancy in the amounts (they did not say what) they said it will go to court.

 

on the defence it was the standard 9 point

i have checked the amounts over and over and they are correct

the amount i entered on the poc was correct

 

so i dont know what they mean, do you think it will actually go to court now because of this? or are they calling my bluff?

 

feel like giving up, really need some sort of advice or links to other posts where this has happened and they have still paid up our claim is for £6540

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nicolefrenzy..PLEASE DO NOT GIVE UP!!.. Thats probably what they want you to do. Personally it sounds like a scare tactic to get you to drop the claim. Press on and maybe seek some soung advice from one of the moderators to boost your confidence.;)

 

You have come this far and you are sure of your figures then battle on!!

 

Good luck.

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anybody help i claimed back

 

unpaid d/d

unpaid s/o

overdraft excess

 

checked amounts over and over could this be a tactic to scare us

 

 

Hi you can claim all of these but you can't claim your account charge - the charge you pay for having that kind of account. You can also claim for overdraft interest but this is really complicated as you can only claim the interest which relates to you being overdrawn as a result of charges - most people don't bother claiming this.

Hope this helps:)

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so i dont know what they mean, do you think it will actually go to court now because of this? or are they calling my bluff?

They can only call your bluff if you are in fact bluffing!!!

Whilst I can't point you to any other threads where what has happened to you specifically has occurred, there are many where people have had unpleasant experiences during phone calls to [problem]. If it is a standard defence then I would imagine it was someone in the office having what they consider to be a giggle. Do you have a thread with more info about your claim?

Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

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just 6 years, and 8% interest the only letter we had from the court was the aq which was filed in and sent back then we got the letter for the pre trial review all it says is

 

 

take notice that the pre trial review will take place on

 

10th july at 11.05am

 

at alnwick county court

 

when you should attend

 

10 mins has been allowed for the pre trial review

 

we sent copies of the charges to the courts and [problem] when we filed we also sent [problem] a copy of our aq and an updated spreadsheet of charges (which was for the exact same amount )

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I have heard things like this before, sometimes they claim to have repaid a couple of the charges. This is quite normal and nothing to worry about. As long as you can show the charges then it is not an issue.

 

Onwards and upwards!

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when i did my first claim i had some really nasty phone calls with sc&m which basically left me really deflated and i gave up, everyone around me was getting paid out BUT ME, so i decided it wasnt worth all the stress... but one day looked on internet banking and the money was there...

 

it does get stressful but as long as you have done everything right u have nothing to worry about

 

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been on the phone to [problem] they make the charges out at £5535 without interest we make it £5936, when i asked how they manage to work out that they said they didnt know it was the bank who came up with that figure, i told the guy on the phone that i calculated the charges off the statements they sent me so either they have it wrong on there or they have added it up wrong, he said Lloyds will not be settleing the claim..

 

i have a feeling that if we get an offer it will be for the amount they say is correct.

 

couple of questions..

if they made an offer for the amount they say is correct should we accept it and that will be the end of it?

 

or

 

accept as part payment only and carry on for the rest?

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